Ourisman Chantilly Kia

I came to the dealership to buy a new or used car. I have been friends with John Colville and Hank Hoffer for sometime now. Everyone in the dealership treated me like a King and made sure I was happy w have been friends with John Colville and Hank Hoffer for sometime now. Everyone in the dealership treated me like a King and made sure I was happy with my purchase and experience. Silvia in the finance office was very helpful as well, explaining all of my options in detail so that I could understand. Purcell was very awesome too! He called a number of lenders to make my deal go through since I have, we'll just say less than perfect credit. My family and I are VERY happy with the purchase of our new Kia Forte. I would definitely recommend this dealership to friends and family or anyone for that matter in the future. If I am lucky enough to purchase another car in the future whether it be new or used, this is the first and ONLY place I will be doing business!!! THANK YOU VERY MUCH FOR ALL THE HARD WORK!! You guys have a very professional and welcoming staff at Ourisman Chantilly KIA, and they should be recognized for this. Steven L. Daugherty II More

Staff was friendly and knowledgeable the finace part can be confusing but Altman was very good at explaining it. The rest of the buying experience was quick and easy. I hope when I service my car it goes ju be confusing but Altman was very good at explaining it. The rest of the buying experience was quick and easy. I hope when I service my car it goes just as well. MC More

I arrived at Ourisman Chantilly Kia before they opened this past weekend to look at cars on the lot and was greeted Sales Manager Purcell Johnson who was there early. I told Purcell that I was interested this past weekend to look at cars on the lot and was greeted Sales Manager Purcell Johnson who was there early. I told Purcell that I was interested in an internet deal on a Kia Optima that I had seen and that if they met the deal I saw online I would end my search for a new car with them. I worked with the team including financing, salesman Marcus Dos Santos, and Purcell and in a short time I had a deal that exceeded my expectations. Needless to say I did not shop for a new vehicle any further. More

Very impressed with the honesty and integrity of the folks who work at Ourisman Chantilly Kia. No doubt the best buying experience I've ever had. The negotiated price was fair and easy to arrive at... folks who work at Ourisman Chantilly Kia. No doubt the best buying experience I've ever had. The negotiated price was fair and easy to arrive at...no surprises. I financed through Kia and that part of the process went fast and painless. Although some of the staff are on the young side and lacking polish, they were all very helpful, professional and energetic. Will definitely bring my business back to this dealership in the future. More

I did most of my research online and already had a price in mind based on the cheapest deal I found from a dozen dealers in the area. I was really just starting the test drive process and was so impressed in mind based on the cheapest deal I found from a dozen dealers in the area. I was really just starting the test drive process and was so impressed by the low pressure friendliness of Terrance and Chris that I purchased the SUV the same day. The process was so simple. I showed them the best price I found on the internet and they matched the price. I only paid cost for a few upgrades because they didn't have the exact model in stock. It all worked out great because I really liked those extra options and felt not only did I get the best price possible, but a very nice trade in price on my current vehicle. I did my research and felt that the most I would get for my car if I sold it myself was only about 400 more than they offered and I didn't have to deal with paying fees to the post and dealing with all the hassles of selling a car. I'm telling you, you will love getting a car from them. The so called haggle process was simple and fast. They didn't come back with a price 2 or 3k more because, etc. You will love buying a car from them and I'm sure I will be back shortly because my wife will also want a new car. Thanks again guys. More

Henry and Chris met all of my expectations. They both were knowledgeably, friendly, prompt and professional. We quickly were able to agree on a fair price. The car was delivered in perfect shape and al were knowledgeably, friendly, prompt and professional. We quickly were able to agree on a fair price. The car was delivered in perfect shape and all features explained to my satisfaction. I would buy a car again from this dealer. More

I had an amazing experience at Ourisman Chantilly Kia. Once I pulled into the lot Terrence Smith was waiting to assist me. Purcell Johnson also came out to help. I am a college student and needed a new ca Once I pulled into the lot Terrence Smith was waiting to assist me. Purcell Johnson also came out to help. I am a college student and needed a new car by the next day and Terrence and Purcell jumped right on it. They helped me to find a car that was in my price range and they were very friendly. They showed some of the best customer service I have ever seen. I would recommend anyone to go here and I would directly point them to Terrence and Purcell. I worked with Altman Tsang on finances and he was a little rude at first. He would not let you speak or hear you out but he lightenend up as we were working with him. I would definitely recommend anyone to go to Ourisman Chantilly Kia. More

I was informed that due to staffing issues, the wait would be a while. It ended up taking almost 2 hours for my oil change. Other than that, the visit was fine. would be a while. It ended up taking almost 2 hours for my oil change. Other than that, the visit was fine. More

This is an efficiently run, customer friendly operation. I was able to make an appointment within a reasonable time. From the time I walked into the Service area to drop off or pick up my car, with each pe I was able to make an appointment within a reasonable time. From the time I walked into the Service area to drop off or pick up my car, with each person I delt with I had "their" undividend attention. In addition, the gentleman who is the shuttle driver is an "unmentioned" but excellent asset to your organization. He is a friendly and at the same time attentive driver. More

I contacted the Ourisman Chantilly dealership looking for the 2012 Optima Hybrid. I was transferred over to Marcus Weaver and he provided me with very helpful information. I came in at around 7:15pm that n the 2012 Optima Hybrid. I was transferred over to Marcus Weaver and he provided me with very helpful information. I came in at around 7:15pm that night and was out the door with my new car by 9:30pm. The overall experience with Marcus, Chris and Silvia was very pleasant. Everyone was very friendly and accommodating. They went the extra mile to make sure I understood the features of the car. I would definitley refer anyone looking to purchase a Kia to visit the Ourisman Chantilly dealership. Very friendly and great experience. My first Kia so hopefully the car will be as great and the experiencing purchasing it.. More