
Ourisman Chantilly Kia
Chantilly, VA
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953 Reviews of Ourisman Chantilly Kia
This was the easiest vehicle purchase we have ever made. Marcus Dos Santos our Sales Consultant knew his product. Highly recommend Marcus. Marcus even got into the car after we had purchased it and helped Marcus Dos Santos our Sales Consultant knew his product. Highly recommend Marcus. Marcus even got into the car after we had purchased it and helped me get my bluetooth working with my phone. We purchased a Forte. First we thoght we wanted a Rio but Marcus felt the Forte was a better fit for our lifestyle. He was on target. Also we got an awesome rebate who could ask for more. This car has got amazing bang for the buck. Warranty rocks and this dealership has its act together. Altman Tsang you are the Finance Guru. Altman whipped those figures and paperwork together like the pro he is. In no time we were out the door with our new car. If you are looking for a Kia go see these guys no pressure no pushing just sell an amazing product. We still cannot believe how much this vehicle has which is standard. Ourisman Chantilly you exceeded your Customer Service rating with us. Oh we will spread the word and tell everyone our fantastic experience. Thanks guys! More
This was the first time ever that I was able to purchase a car and not feel like the salesman was hanging over me. They were there to answer questions but did not follow my every move talking. I was able t a car and not feel like the salesman was hanging over me. They were there to answer questions but did not follow my every move talking. I was able to think and look. I did speak to alot of people that day and all were helpful. Very happy with my purchase and the customer servise. More
Your KIA dealer provides very professional service and your sales staff are very helpful and forthcoming to assist in any way they can to help. I've taken my 2008 KIA Spectra 5 in for service several tim your sales staff are very helpful and forthcoming to assist in any way they can to help. I've taken my 2008 KIA Spectra 5 in for service several times and the job is usually completed on time or ahead of time. The coffee and donuts with a carwash to boot is a plus. More
I had the fortunate opportunity to work with Ben Braunstein as my salesman and the experience was fantastic. Ben was friendly, knowledgeable, and professional. I think he is a true asset to the de Braunstein as my salesman and the experience was fantastic. Ben was friendly, knowledgeable, and professional. I think he is a true asset to the dealership and I will highly reccommend him to family and friends. More
By far, the best car-buying experience I have ever had. Marcus Dos Santos, who sold me my Kia Forte, was an exceptional customer service representative -- friendly, knowledgeable and efficient. I would wou Marcus Dos Santos, who sold me my Kia Forte, was an exceptional customer service representative -- friendly, knowledgeable and efficient. I would would recommend this dealership to friends and family. More
Ben is the reason I bought my 2005 Jeep Grand Cherokee. He was very friendly and upfront with me about the vehicle. However.... the finance officer lost my money for my trade in- and 2 visits later someon He was very friendly and upfront with me about the vehicle. However.... the finance officer lost my money for my trade in- and 2 visits later someone else found it at the Toyota dealership- he never offered an apology. AND someone in service actually hit something with the Jeep so, I drove it home damaged and had to come back AGAIN for repairs- which they graciously did (mostly). But I have filed complaints against them for price gouging for routine maintenance. Buyer Beware! More
My experience at Ourisman Kia was excellent from start to finish. There were no unexpected surprises, and they went out of their way to be as helpful as possible throughout the entire process. I was able t finish. There were no unexpected surprises, and they went out of their way to be as helpful as possible throughout the entire process. I was able to get a great price for my trade-in Acura TSX. In addition, all options were clearly explained to me, and we were provided with excellent financing and the entire process couldn't have gone more smoothly. David Kim is a pleasure to work with - I would highly recommend him for anyone looking to buy a new car. Purcell Johnson, the sales manager, was great as well...as was Altman Tsang, the business manager, who handled the final paperwork. Thanks Ourisman Kia for a great car buying experience!! More
My wife and I were interested in a New Kia Sorento. We had spoken to the dealership on the phone before our visit and when we got there they had the car out front with a red bow. It was a great surprise. had spoken to the dealership on the phone before our visit and when we got there they had the car out front with a red bow. It was a great surprise. Chris Bell was really friendly and informative but we were really pleased with Ben Braunstein and how friendly he was. He made an effort to get to know us and help us get a good deal. Altman Tsang explained all financing and payment options to the fullest so we had no questions. Over all I full recommend this dealer to anyone and by far the best car buying experience ever. More
We purchased a new Kia Optima SXL in early January. Ben Braunstein helped us review the vehicle and all of its accessories. Ben knew more about his vehicles than any other dealer, non-Kia included. The pr Braunstein helped us review the vehicle and all of its accessories. Ben knew more about his vehicles than any other dealer, non-Kia included. The price was no haggle and was as low as we could find. We would recommend anyone in the market for a vehicle take a look at Kia and this dealerhsip. More