
Ourisman Chantilly Kia
Chantilly, VA
Filter Reviews by Keyword
By Type
953 Reviews of Ourisman Chantilly Kia
I worked with Jeff Hoyt, Chris Bell, and the Ourisman Kia sales staff for the purchase of a used 2010 Acura TSX. The sales staff was extremely courteous and very knowledgeable about the vehicle. They made th sales staff for the purchase of a used 2010 Acura TSX. The sales staff was extremely courteous and very knowledgeable about the vehicle. They made the car buying experience, which is often a rigorous and frustrating experience, very easy and stress free. The vehicle is in excellent condition and might as well have been listed as new. Additionally, when I mentioned to the sales staff that I was giving my old car to my younger brother, they offered to have it waxed and detailed to make it more presentable to him...an extremely nice gesture. I am very happy with my experience with Jeff, Chris, and Ourisman Kia and would definitely recommend this dealership to anyone who is looking to purchase a new or used vehicle! More
David Kim, Purcell Johnson (manager) and Silvia Aviles (Finance) were great people to work for. David is a very helpful and energetic salesman who gave excellent advice and never let us felt pressured. (Finance) were great people to work for. David is a very helpful and energetic salesman who gave excellent advice and never let us felt pressured. He and Purcell got us an excellent deal on a 2012 Optima Hybrid. I've honestly never had a better buying experience. Silvia was also very friendly, helpful and speedy in processing the finance paperwork. I've always found the folks at Ourisman to be pleasant to work with, and I would absolutely recommend Ourisman Chantilly Kia to anyone. More
Went to Ourisman Chantilly Kia to buy a Forte on 3-9-13. Just needed cheap, dirty wheels to get to work. Instead they found me a deal on a much nicer Optima hybrid and made the payments work. Much more lu Just needed cheap, dirty wheels to get to work. Instead they found me a deal on a much nicer Optima hybrid and made the payments work. Much more luxurious car. Super gas mileage. Winning! Every member of the staff I dealt with, Marcus Dos Santos, Chris Bell and Purcell Johnson, were courteous and helpful. Silvia Aviles in finance sealed the deal. My daughter will be shopping for a car soon. I will steer her to Ourisman Chantilly Kia. Great job. P.S. In and out in 4.5 hours. Amazing. Michael Harrington Centreville, VA. More
I have now bought 2 cars from Ourisman Kia, at Chantilly Auto Park. Every single person involved in my purchases is always amazing, honest, caring, very socially friendly toward me, and I just keep going ba Auto Park. Every single person involved in my purchases is always amazing, honest, caring, very socially friendly toward me, and I just keep going back. I love these guys! First car bought through Henry, second through Jeff, Chris on both deals. I cannot see buying a car from anyone else, if I can work with all the members of Ourisman Kia. Pamela Gayster More
We went to Ourisman as we have had a previous great experience at Ourisman Honda! I can honestly say I was so happy from when we walked in the door until the time we left. They had a play area for ch experience at Ourisman Honda! I can honestly say I was so happy from when we walked in the door until the time we left. They had a play area for children and we had our 15 month old with us. Didn't bother anyone in the dealership that she was leaving crumbs and running around. They even played with our little girl. We made sure we got the best deal possible and worked as hard as they could to give us as much money as possible on our trade in. They explained everything every step of the way. They even stayed late for us. Buy your Kia from Ourisman! More
The entire experience from the phone call to the delivery of the car was very very awesome! Not at any point was there a moment were the staff didn't make me feel comfortable and they explained everything a of the car was very very awesome! Not at any point was there a moment were the staff didn't make me feel comfortable and they explained everything along the way. Best experience ever buying a car! More
This is the second time we have purchased a new vehicle from Ourisman Kia. Our first time working with Ben, and second time working with Purcell. Ben was patient, polite, and professional in helping us fin from Ourisman Kia. Our first time working with Ben, and second time working with Purcell. Ben was patient, polite, and professional in helping us find our perfect fit. Purcell once again worked every option to maximize our trade-in. We love our new Sorento. More
I had been searching for a new car for 5 months! I had a deal literally completed but the sales guy made me so uncomfortable etc...just didnt sit well with me, I decided to go elsewhere. The min. I got to C deal literally completed but the sales guy made me so uncomfortable etc...just didnt sit well with me, I decided to go elsewhere. The min. I got to Chantilly Kia dealership it was an amazing experience. I had my hyper 5 year old with me and Ben and many other of the guys had a blast playing with him. Ben helped me pick out the vehicle that truly makes me happy! I love my 2013 Kia Optima. He is so friendly, personable, knowledgable and really made the whole experience less stressful and I really felt like I got an amazing deal. THANK YOU Oursman Kia of Chantilly. YOU ROCK! More
My experience with Ourisman Kia was exceptional. I was treated well from sales, to finance, parts, and service. Each person I met seemed genuinely interested in not only my potential purchase of a vehicl treated well from sales, to finance, parts, and service. Each person I met seemed genuinely interested in not only my potential purchase of a vehicle, but making sure I was satisfied and served well throughout my transaction, and ownership of the used vehicle I was going to purchase (2010 Grabber Blue Mustang!). I have dealt with a number of sales people in my life, and used to be one. For that reason alone I came to leave a review, as my experience with Henry Hoffer, and the sales manager Chris Bell, was exceptional. I was under no pressure to purchase, I was given straight answers to my questions, and I believe they went the extra mile to not only get me as a customer, but keep me happy after the purchase. In 20+ years of buying vehicles, I would say working with these two men ranks as a top five experience. One benefit I have noticed about working with Ourisman is access to a number of vehicles through one salesperson. I would highly recommend Henry, as his commitment to serving me well, with kindness and a low-key approach, is the reason I bought the vehicle I did, and would recommend him, and the dealership, to anyone who asked. More
For those that want great bang for the buck, the Kia Sorento drives perfectly. I even drove it in the snow yesterday and it rode as if it was just a bit bumpy. We had picked a rainy drizzly day a coup Sorento drives perfectly. I even drove it in the snow yesterday and it rode as if it was just a bit bumpy. We had picked a rainy drizzly day a couple weekends ago to go to Ourisman Kia and was surprised how busy it was. I guess because they have so many great reviews and treat their customers well. We were first greeted by Purcell who made us feel very welcome and got us in touch with Ryan. I personally liked how we were able to look a few minutes without being approached. I am not a fan of places that act like vultures the second you step out of your vehicle. Ryan was very knowledgeable about the Sorento we were interested in and told us anything we wanted to know about it as well as the dealership and service center. He also didn't have us feel pressured at any time during our visit. He was relatively new to the dealership but you wouldn't be able to tell unless you asked. I'm a very curious person so I always ask a lot of random questions. Altman was very proficient about the finances and gave us multiple options so we could choose what best suits our needs. He also was quick as we were in a rush. Everyone did what they could too to speed up this process as we were in need of getting back to our daughter who was with our nanny. It was nice to know they cared about our well and making us happy rather than being similar to other dealerships caring only about the transaction itself. More