Ourisman Chantilly Kia

My Brother and I went to Ourisman Chantilly Kia to buy two Optimas after a bad experience with another local dealer who I will not mention. It started with me sending an online request for a quote after m two Optimas after a bad experience with another local dealer who I will not mention. It started with me sending an online request for a quote after midnight after I left the other dealer upset and insulted and here is the kind of service we got at Ourisman Chantilly: - Ryan Phlegar One of the sales consultants answered my online request in less than an hour at midnight which impressed the xxxx out of me and made me feel that I am working with professionals. He was also ready to meet with us and answer all of our questions the second day and even stay really late with us after hours to explain every single feature in the car. Amazing service.Thank you. -Daniel Ayala the other sales consultant and in charge of online sales is another professional who made our buying experience a really enjoyable one. No games, courteous, patient, knowledgeable, and a true professional. Thanks Danny. - Christopher Bell (Sales Manager) is the man who restored my faith in car dealerships. A true pro, easy going, shows you that he appreciates your business and is the guy behind the great atmosphere we felt and made us buy two Kia Optimas Ex in less than an hour and get an awesome deal. Chris you are the man. If you are reading this review don't take my word for it. Just stop by and you will see for yourself. More

I had a great experience shopping for a new lease at Ourisman KIA. The salesmen are straight forward and easy to work with. Ryan was my demo guy who went over all the vehicle features and options. Ch Ourisman KIA. The salesmen are straight forward and easy to work with. Ryan was my demo guy who went over all the vehicle features and options. Chris worked the numbers with me and I felt I walked away with a great deal. We wound up leasing a fully loaded 2013 Optima and love the car! For those of you who haven't taken a look first hand at the KIA models - they are really cutting edge technology and blow the competition out of the water. The cars are well made, have all the cool features of other dealer models, and the cost in unbeatable! The Optima is our second household KIA - we leased the 2012 Sorento a year ago and because were so pleased with that car, we came back! We actually leased the Sorento at a KIA dealership out of state (where we were living) and hands down Ourisman KIA is the place to beat! Ourisman KIA has a friendly and knowledgeable staff, tons of inventory, outstanding customer service, a fun / no pressure atmosphere, and great prices. A quality product speaks for itself when executed well. It was a pleasure to work with the guys on our new lease and you bet we will be repeat customers at Ourisman! Christine Leesburgh VA More

Super experience from start to finish! Both Ben and Purcell were outstanding providing me with a fair trade and great price for the optima SXL that I leased. I was considering a number of different ca Purcell were outstanding providing me with a fair trade and great price for the optima SXL that I leased. I was considering a number of different cars but zeroed in on the SXL because of the service and attention to my needs. I would highly recommend this dealership and team to all!! Steve Powers Fairfax Virginia More

Stopped into Kia to find out more about the Optima and test drive, left with a new car! Both Terrance and Purcell were knowledgeable and friendly. Buying a car is always a big deal for us because we kee test drive, left with a new car! Both Terrance and Purcell were knowledgeable and friendly. Buying a car is always a big deal for us because we keep cars until the wheals fall off. The overall experience was pleasant, no buyers remorse and loving the car. Thank you again to the team. More

I rarely take the time to write reviews or perform surveys. However, if you’re in the market for a new or used vehicle I suggest contacting OURISMAN KIA and ask for Henry Hoffer – they’re located in surveys. However, if you’re in the market for a new or used vehicle I suggest contacting OURISMAN KIA and ask for Henry Hoffer – they’re located in Chantilly, VA. From the outset Henry was the most knowlegable, upbeat, enthusiastic Sales Rep with the best customer service skills I’ve ever experience. As a Sales Rep (retail industry – not automobiles) I’m very critical of receiving great service and am able to size-up someone within seconds or minutes. I visited 4 dealers in 1 day and what I remember most is Henry Hoffer. I live 3 hours away and made the trip for several reasons (in the market for a specific vehicle and speaking to Henry over the phone). What I remember most is his confidence in his products, dealer services, dealer benefits and product knowledge. In addition, he has the ability to answer any question quickly and on the spot without thinking. Henry knows his competition and what Ourisman Kia has to offer in comparison. He was with me through every step of the “hassle free” car buying process. Henry delivers what he promises and speaks the truth. He’s honest, professional, and highly knowledgeable - he possesses the best customer service skills I’ve ever experienced. My name is John S. and left the dealer with two things in mind – the vehicle I purchased and Henry Hoffer. Thx john More

Where do I start with praising the staff at Ourisman KIA. I walked in on Monday of this week looking to trade my truck in for a more gas efficient vehicle. From the beginning I knew what I wanted and wasn’t I walked in on Monday of this week looking to trade my truck in for a more gas efficient vehicle. From the beginning I knew what I wanted and wasn’t going to settle for anything less. The staff there respected and understood my position and continued to work with me with the no problem. The car that I wanted was a very rare color, it was a Corsa Blue Kia Optima with all options except the chrome wheels, Napa leather LED’s and the heated steering wheel. Once I told them that they went to work and by 2:00 p.m the next day they had my car on the way to the dealership. I was able to complete all of my paperwork within 1 hour and was able to take ownership of my vehicle that day. This form of dedication and customer satisfaction is an art that the staff at Oursiman KIA have mastered. I will not only recommend every person I know to visit them a purchase a vehicle from them but I will always look to them for all of my vehicle needs. If you want to walk into a place and purchase a vehicle from the best the business I highly suggest you visit Billy Brown, Chris Bell, Purcell Johnson, John Colville, Altman Tsang, and last but least Daniel Ayala. These guys are second to none and you will not find another sales team better than this group of guys. Ryland KIA OWNER SINCE 4/9/2013 More

Henry was very helpful from the minute we stepped out of our car. I went in with the car I wanted in mind and my research done. He pulled my car around and as soon as I walked up to it he started telling our car. I went in with the car I wanted in mind and my research done. He pulled my car around and as soon as I walked up to it he started telling me the features and safety information. His service manager, Chris Bell was very helpful with the pricing and my trade in. I traded in a 2006 Kia Sedona and I must say after driving that can for many years and 143000 miles, I am now a Kia customer for life. When we are ready to buy another car, Ourisman Kia and Henry will be our first choice!!! More

This was the best car shopping experience and I've bought many cars in the past! It started a year ago and no one would approve me for a loan due to a discrepancy on my credit, but Ourisman Kia found bought many cars in the past! It started a year ago and no one would approve me for a loan due to a discrepancy on my credit, but Ourisman Kia found one for me but at the time I couldn't afford a down payment. So I decided to just wait till things cleared on my credit. So this year I decided it was time to go shopping for a car, I went to Carmax, Kia in Woodbridge, DarCars in MD, and Jim McKay, then I received a call from Terrence w/Ourisman and he asked if he could assist me in getting into a new car. I was reluctant because I have heard it all from all the other dealerships "they can do this, they can do that for me". I decided, why not, they were really nice last year might as well. I'm SOOOOO glad that I decided to go in. Terrence is a very young man, my son's age and I was thinking to myself, what does this young man know about selling cars, LOL, he fooled me, he knows a lot! He was professional, mannerable, and very knowledgable about the cars that he was selling. Purcell talked me into coming back and giving them a shot in selling me a car. Altman Tsang is my KNIGHT in FINANCE! Not only did he promise to keep me at the rate that I can afford, he got a good interest rate for the car. Altman is the King of Finance, I will always buy from Ourisman from this point on and refer my friends and family! Thank you Ourisman Chantilly! More

I would recommend this dealership as well as our sales rep, Ben Braunstein to everyone! So pleased with our experience! Ben was great to work with, and so patient with my husband and the numerous questi rep, Ben Braunstein to everyone! So pleased with our experience! Ben was great to work with, and so patient with my husband and the numerous questions that he asked. From the time we drove onto the lot to look at vehicles, until the time we left with our new car, Ben was attentive, not overbearing. This statement would apply to the entire team of people we worked with. Thank you again, for making our car buying experience a GREAT one! More

We were in and out in 2 1/2 hours (much shorter than past experiences). They were friendly and helpful. It was not stressful at all. They did not push us to make a decision now, buy a more expernsive mode experiences). They were friendly and helpful. It was not stressful at all. They did not push us to make a decision now, buy a more expernsive model, etc. Understood our financial needs and I feel that they really worked with us to get the best car/deal available! I will definately buy cars from then again! More