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Ourisman Chantilly Kia

Chantilly, VA

3.3
953 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

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953 Reviews of Ourisman Chantilly Kia

May 19, 2013

After visiting other dealerships in hopes of buying the 2013 KIA optima I found this dealership to be the most honest and helpful. Jimmy Stanford made sure to call and check up on what I thought about the More

by ChristinaMartin118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Ourisman Chantilly Kia responded

Christina, we cannot thank you enough for this fantastic review. It gives us great satisfaction to know that the professionalism of our team earned your business. Jimmy is a model employee, and we are pleased to know that he upheld our commitment to fabulous customer service. Enjoy your new Optima, and we hope to see you soon! Don't forget to follow us on Facebook and Twitter for updates and promotions. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

May 19, 2013

This dealership is a first class operation. I was treated to top level service even though I was purchasing a used vehicle. This dealership has car buying down to a science. Upfront and accommodating without More

by Jjwookie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell
May 20, 2013 -

Ourisman Chantilly Kia responded

Congratulations on the purchase of your new vehicle! We appreciate the fact that you chose to give us your business, and we are happy to know that our service reflected our gratitude. Thank you for the recommendation, and if there's anything else we can do for you please do not hesitate to let us know. Look us up on Facebook and Twitter for updates and specials from the dealership. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

May 18, 2013

I stopped by ourisman kia last week to take a look around and see if the had any used minivans in stock. I spoke with Ben and he was very courteous and helpful. He showed me what minivans they had in stock a More

by CuteOne98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Braunstein
May 20, 2013 -

Ourisman Chantilly Kia responded

Thanks for taking the time to share this awesome story about our dealership! We're glad to hear that Ben worked hard to get you into the vehicle that you wanted. We appreciate your business and your recommendation, and we hope to see you back at the dealership soon. Be sure to check us out on Facebook and Twitter for exclusive updates and promotions from Ourisman Kia. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

May 07, 2013

I found a couple Kia Sorneto's Online and filled out a "Request Quote" form off of their Website. Within a matter of minutes, Ryan emailed me and was extremely helpful in listening to all of my requirem More

by BruceHigginsJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Phlegar
May 08, 2013 -

Ourisman Chantilly Kia responded

We're grateful for the amazing review. It's delightful to hear that Ryan was extremely helpful during your recent car purchasing experience at our dealership. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to check out our Twitter and Facebook pages for exclusive access to specials and coupons. We hope you're enjoying your new Sorento and look forward to working with you again in the future. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

May 06, 2013

I made a phone call to the dealership at 9:00 Am Saturday morning. I spoke to him about seeing a new Kia on line. I explained we did not have transportation to come to the dealership. He made arrangements fo More

by floyd2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2013 -

Ourisman Chantilly Kia responded

Thank you for writing this outstanding review. We're delighted to hear that Jeff was very helpful and made sure everything went well for you. If you need anything else in the future, please feel free to contact us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

May 06, 2013

Excellent and courteous service and an overall very positive experience. Glad to deal with both man again in the future. With thanks to the team. The Dill's. More

by RiekieDill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2013 -

Ourisman Chantilly Kia responded

We appreciate you writing this five-star review. It's a delight to hear that you had a very positive experience at our dealership. If you have any questions or concerns in the future, please don't hesitate to contact us. Also, be sure to check out our Facebook and Twitter pages for exclusive access to specials and coupons. Again, we're glad our staff provided you with excellent and courteous service and we look forward to working with you again soon. Best, Billy Brown- General Manager billybrown@ourismanva.com

April 28, 2013

We had a great experience working with Henry. He showed us a great vehicle suitable to our needs. He was patient with us. He worked quickly knowing we had two young children with us. We have been very happ More

by kklosner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2013 -

Ourisman Chantilly Kia responded

Thank you for writing this amazing review. We're thrilled to hear you had a great experience working with Henry. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

April 18, 2013

Bought a BMW from these guys which turned out to be a huge burden. Word to the wise, never by a BMW from a KIA dealership. They are clueless or simply did not care to give the BMW the proper inspection. More

by NeverBYhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 17, 2013

Scheduled an OIL CHANGE for 5:30pm and it took over 2 hours to get done. The wait was absolutely ridiculous with everyone waiting getting increasingly frustrated. The service department either needs to s More

by erinkblankenship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
April 15, 2013

I was buying my first car with my mom and my dad. We had traveled from Bowie to Virginia to look at some cars i found online. We originally did not intend on going to the Ourisman dealership but after a bad More

by VRaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell
Apr 16, 2013 -

Ourisman Chantilly Kia responded

Thank you for writing this amazing review. We're delighted to hear our staff was nice and friendly during your visit to our dealership. If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages to receive exclusive access to specials and coupons. We hope you're enjoying your newly purchased 2007 Saab 95 Aero and we look forward to working with you again in the future. Best Regards, Billy Brown- General Manager billybrown@ourismanva.com

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