Ourisman Chantilly Kia

My wife and I were in need of a family vehicle big enough to carry around our baby and all of his needs. I had done plenty of researh and even test drove vehicle at multiple delaerships. Got the run around to carry around our baby and all of his needs. I had done plenty of researh and even test drove vehicle at multiple delaerships. Got the run around from a few of those dealerships. Henry & Chris at Ourisman Chantilly Kia really took care of my family. They were straight with us from the beginning, new what we were looking for and really took the time to pay attention to our needs. The service and friendliness of the dealership is outstanding. Henry went out of his way to make sure we weer taken care of every step of the way. Pre sale, sale, and post sale. We had a couple of issues with the service department, but the service department stepped up to correct those issues. The dealership had a great inventory to choose from and we walked away with what we wanted, for a decent price, and more than we were after with the vehicle. Henry was honest and straight with us about what he could do with the price for the vehicle and it was a pleasant experience to work with him. Thanks Henry, The Bradley Family More

This dealership did a phenomenal job of adequately assessing my needs in a car. They were timely, friendly, and fantastic at helping customers. I would highly recommend Jimmy Stanford for anybody who assessing my needs in a car. They were timely, friendly, and fantastic at helping customers. I would highly recommend Jimmy Stanford for anybody who is looking to buy a Kia! More

Ben Braunstein is a very knowledge and personable salesman; he makes he customer feel comfortable and well taken care of from the moment he offers his handshake. He represents Ourisman Chantilly Kia salesman; he makes he customer feel comfortable and well taken care of from the moment he offers his handshake. He represents Ourisman Chantilly Kia as a person who is part of a dealership that is there for the customer's best interest, not just the sale. I would be confident in referring any of my family members to him - KEEP UP THE GOOD WORK BEN!! More

We were very pleased with the whole car buying experience, from the beginning. Dealing with Deborah Lilly via email was great. She was very helpful and was always considerate and understanding. experience, from the beginning. Dealing with Deborah Lilly via email was great. She was very helpful and was always considerate and understanding. Then when we finally decided to make a decision and come in, we were pleasantly surprised by the lack of stress and how smooth the process went. Ryan Phlegar was very easy to work with and I couldn't have asked for a better sales person. We will highly recommend Ourisman Chantilly KIA. Thanks everyone! ~ Kim More

This was by far, the best car buying experience I have ever had. My wife and I have an 11-month old girl, and between the little one and work, we knew it would be hard to make the initial trip to the deal ever had. My wife and I have an 11-month old girl, and between the little one and work, we knew it would be hard to make the initial trip to the dealership to purchase a new car. I started the process by working with Daniel (Danny) Ayala who is the internet sales manager at Ourisman Chantilly Kia. Danny found us the exact Kia Sorento with our required specifications (the Sorento was at another dealer and had to be shipped to Ourisman Chantilly) and we negotiated a final purchase price, all without stepping foot inside the dealership (all discussion with Danny was initially done via email). Danny made the entire purchasing process very easy and transparent as we always discussed the out-the-door price of the vehicle with various different options. While I was talking with Danny, I was also getting quotes from various other Kia dealerships in the area. Danny was definitely the most responsive internet sales manager I dealt with (I was talking to 6 other Kia dealerships in the area at the same time) and was by far the most transparent when it came to sending me quotes. When my wife and I did go to the dealership to pickup our new Sorento and sign the final paperwork, Jimmy Stanford was the business manager assigned to our purchase. The entire process at the dealership took only 2 hours, and during that two hours there was a good amount of time spent with Jimmy showing us the features of the Sorento and also personally configuring the Sorento for me and my wife (i.e. syncing our iPhones to the vehicle, setting up the Sorento's UVO system to our specifications, etc.). We had a great time interacting with Jimmy the entire time and even with our little one getting a little fussy after awhile, I have to say, the two hours went really fast. The final person me and my wife interacted with at Ourisman Chantilly Kia was Brian Witlow, who was the financing officer assigned to us. Brian finished up the final paperwork and walked us through the whole financing process. Brian was very clear on what financing options we had available and what our different total cost and monthly payments would be with the various options. I've purchased and financed numerous cars, and I must say, Brian was the best finance officer I've worked with. He never came off as a salesman (as many of the finance officers from my previous car purchases did) and definitely made the process of financing our new car go really smoothly. More

Our experience was very good compared to other dealerships we had been visited. Had knowledge of the car and life time warranty of the car. dealerships we had been visited. Had knowledge of the car and life time warranty of the car. More

We went in looking to trade our 2005 Chevy Silverado because we didn't need such a big vehicle for a crowded city. After explaining our situation the staff was very attentive and worked very hard to mee because we didn't need such a big vehicle for a crowded city. After explaining our situation the staff was very attentive and worked very hard to meet our request, without making us feel pressured. We came to terms that exceeded what we expected. I would reccomend anyone to shop at Ourisman when in the market for a new vehicle. More

We recently got a Forte from here. Our sales rep, Ben, was very informative and knew about the latest features of the 2014 Forte we were interested in. We had tried another dealer who didn't really seem t was very informative and knew about the latest features of the 2014 Forte we were interested in. We had tried another dealer who didn't really seem to know the car that well - so it was nice to have a sales rep who could tell us all the cool features the car had. The only issue we had was that we had to return to the dealership after our initial visit to pick up the car because the parts department was closed when we got the car so they couldn't get the floor mats. When we did return to get the floor mats, there was a bit of a fiasco to figure out what should have been a pretty simple problem. Ben apologized to us and it was clear he was frustrated that it took so long to get the floor mats put in the car. We appreciated that. All-in-all, we ended up with a great deal on a brand new car and Ben made every effort to keep us happy. We'd do business here again. Thanks Ben! More

Great experience at Ourisman KIA. Ben and Altman were both a 10 plus on our scale. Ben made us feel very comfortable during our visit. He was very knowledgeable of the vehicle and was never pushy during both a 10 plus on our scale. Ben made us feel very comfortable during our visit. He was very knowledgeable of the vehicle and was never pushy during the sale. Altman was extremely helpful during the vehicle financing part. Overall we loved out experience at Ourisman KIA and would highly recommend visiting this dealer when in the market for a new/used car. More