Ourisman Chantilly Kia

My salesman was great very professional and knew what he My salesman was great very professional and knew what he was talking about. Answered every single one of my questions gave me options and respected m My salesman was great very professional and knew what he was talking about. Answered every single one of my questions gave me options and respected my budget. I would definitely recommend this dealer just ask for ben he is great! More

Awesome experience. Great consultant and incredible management staff that totally took care of me and my needs. 2nd buying experience at Ourisman Kia. Ourisman Kia customer for good :). management staff that totally took care of me and my needs. 2nd buying experience at Ourisman Kia. Ourisman Kia customer for good :). More

The last time I purchased a vehicles it was 2006 and it was my first time. With my oldest brother and mother in tow I made a trip to a local used dealer. Alot of time back and forth with the sales consulta was my first time. With my oldest brother and mother in tow I made a trip to a local used dealer. Alot of time back and forth with the sales consultant and manager it an ok experience, I ended up with a 1998 Honda Civic LX. Good car that recently died suddenly, I was literally stranded and had no clue what to do. In a good example of why you should always let people you meet, know what you do, along time ago I met Hank at a local community event and have always remembered that he will take care of me when the time comes. I have also recently transitioned to a new job that has a green/eco initiative that gives me a incentive check for purchasing a NEW HYBRID vehicle. The stars seemed to have aligned with the break down of my car, and new job with the hybrid program, to the Kia Optima Hybrid 2013 (NEW) being on the list of eligible vehicles. Remembering my introduction to Hank I called the dealership the day after my car died; I asked for Hank and let him know my situation, I got a ride and was able to test drive a vehicle. Even thought I only had a quick moment to be at the dealership, I first met Jeff Hoyt who greeted me (I walked through the small door away from the main entrance) he paged Hank and it seemed like he magically appeared, in the time I had with Hank he never pushed for closing the sale (respecting my time), answered allot of my concerns, explained all of the benefits of the Kia Optima Hybrid 2013, and let me poke-n-prod at the vehicle. I had a horrible week of bumming rides and feeling stranded, and when I got the information on my old Civic I decided I needed to bite the bullet and get a new car. Again calling I was connected to Hank and updated him on my situation, he asked on my ability to get to the dealership and it was slim. I had not set up a ride for after work, offering his personal dedication to making it easy for me he arranged for me to be transported to the dealership from my work on Friday 01/24/2014. It was amazing, I felt like a movie star, custom tailored service to relieve my stress of finding another friend to give me a ride (I was running out of friends haha!). Walking in with Hank I was greeted by Purcell Johnson that assured me that Hank will take care of all my needs. The process of filling out paperwork started and I was introduced to Bryan Whitlow for financing options. Even though I work for a major national bank who has its own financing programs for employees, Bryan and Hank explained the extra discounts I can be eligible through Kia Financing. It was too good to be true, explaining all the options, giving me the choice, answering all my questions, and listening to me explain my credit situation, my employer provided programs and my life story; they were attentive the whole time and allowed me to feel comfortable before I signed anything. This is the first major purchase I've made in the last decade and it was amazing. I will be referring all my friends and family to Hank and the team at Ourisman Chantilly Kia. More

This experience at Kia was the best experience I personally have had at a dealership. Ever!!! All the staff there are very very friendly. Me and my wife had a 2006 Kia Sorento and just wanted to see personally have had at a dealership. Ever!!! All the staff there are very very friendly. Me and my wife had a 2006 Kia Sorento and just wanted to see if we could trade it in for a used newer Sorento. We owed about 10k on the Sorento so we were open to all options. While we were there we got asked so many times if we wanted food or anything to drink. Our sales consultant was Ben Braunstein. He is the best consultant that I have dealt with. He is very outgoing and very friendly. We sat there the whole time telling stories and passed experiences at other dealerships. He was completely honest with everything that was going on. If we couldn't afford something he would straight out say I dont think it's a good idea. He kept us updated on every detail that was going on with our process. Since we had negative equity they said it would be hard to get a used vehicle. We wanted to leave because we were upset but Ben talked to us and sat us down and told us to hold on for a minute. He came back and told us to go outside and look at a car. Him and Emmad ended up somehow someway getting us into a brand new 2014 Kia Sorento with only 15 miles on it!!!! We were ecstatic and didn't know what to think. Ben and Emmad do everything they can to make there customers happy and get them the vehicle they want. Jeff the manager is a very good person as well. He would come over talk to us and make sure we were taken care of and were doing okay. I would definitely recommend this dealership to ANYONE!!! I would also highly recommend whoever goes in there to go ask for Ben. Even though it was a long process it was definitely worth and fun. We laughed almost the whole time with Ben. Please go there!!!!! More

I enter the dealership on a whim. All I wanted was a vehicle that I could go home in the snow with. I did not expect to have probably the best experience I ever had purchasing a car. Greg Pajardo was ve vehicle that I could go home in the snow with. I did not expect to have probably the best experience I ever had purchasing a car. Greg Pajardo was very understanding to my circumstance and I never felt that he was going to try to take advantage of me. He was just as up front with me as I was with him and very friendly. Chris Bell was great. With what I was coming in for he looked for the right opportunity to help me when he could have just told me there was no deal he could really do for me. See I was wanting to trade in a car with $9000.00 negative equity. Altman Tsang understood my financial needs and worked with the banks that was able to offer me the right monthly payment. I am forever grateful to all these gentleman for, after 4 days of being snowed away from my home, helping me get back to my family with a safe vehicle for the environment. Not only did I get the AWD I needed, I got perks I was not expecting, like heated seats. I would gladly recommend this dealership to any and all of my friends and family. Best purchase ever. Thanks to all of them. More

My husband and I went here today and were very well taken care of and respected. I will recommend this dealership to anyone looking at buying a car. Kia is the way go and Ben is a great guy to go to. Emmad w care of and respected. I will recommend this dealership to anyone looking at buying a car. Kia is the way go and Ben is a great guy to go to. Emmad was very nice as well and was explained everything to us perfectly. Everyone was very friendly here and not pushy at all. Ben wanted to make sure our needs and wants were met and they were and then some. My brother also bought a car at this dealership and was very happy with his purchase. Ben was honest and made us feel comfortable. If you are going to buy a car go here and go to Ben. Very very happy customer!!!! More

I am a single mom, who was looking to buy a new car---I showed up with what I perceived as the most impossible situation... I had two cars, and knew I had a ton of negative equity in them. I wanted to ta showed up with what I perceived as the most impossible situation... I had two cars, and knew I had a ton of negative equity in them. I wanted to take the two cars and buy one... I wanted bells and whistles and the best deal possible. I walked out with the new Kia Sorento... with all the bells and whistles. As you can imagine I was worried that they saw me coming a mile away... but I was not treated like "hey little lady--this car matches your eyes." I was treated with respect and like they were working FOR ME! I was pleased!!! I can not say enough about how great Ben was, he made me feel comftorable, and that my deal was important to him. I felt comftorable. When I went back the next day to grab something I left in one of my vehicles--I walked in and the managers knew me by face, and greated me. I felt like part of the family. Ben also introduced me to the folks in the service department who were able to ease my fears on high upkeep expenses as well as warantee issues, and costs of tires etc. I was very pleased with Ben's diligence in getting me the best deal he could. All together my daughter and I worked with Ben, we also worked with Jeff and Chris (the managers) to make the deal work. Sylvia in the finance department was top notch!!! She made me feel like we were well taken care of. Overall, we were happy... thank you to everyone for making what I assumed to be the most impossible situation into something that will help my daughter and I thrive in the long run! We will be back for service and will refer to anyone we know who is looking for a new car. Amber More

My family and I are very pleased with the new vehicle, KIA Soul, and very happy with everyone help. I am enjoying driving and have already shown the new vehicle to family and friends. Keep up the great w KIA Soul, and very happy with everyone help. I am enjoying driving and have already shown the new vehicle to family and friends. Keep up the great work! More

Ben is an outstanding sales rep - from product knowledge to friendliness Ben had it all. Down to earth and honest. If interested in buying a vehicle. Check him out first! Joe Sullivan (owner of a 2014 K to friendliness Ben had it all. Down to earth and honest. If interested in buying a vehicle. Check him out first! Joe Sullivan (owner of a 2014 Kia Sorento) More

I would like to thank Ben for doing a fantastic job in showing me all the features, and benefits of the functionality, that the Kia Sorento offers. He was well educated on the vehicle, and very patient w showing me all the features, and benefits of the functionality, that the Kia Sorento offers. He was well educated on the vehicle, and very patient with the questions. Chris did a great job in helping find a solution that met my needs and price range. He also explained the lease/buy options and again was very patient in walking through all the different options. He explained how the different variables impacted the monthly payment, and explained it in a way I was able to understand and therefore make a decision. Emmad walked me through the paperwork and answered all the questions. Everyone was professional, patient and made the entire experience a great one. I would definitely recommend this dealership, and these gentlemen. Thank you! More