Ourisman Chantilly Kia

First time in a dealership I have never gone through the whole car buying process before coming to this dealership. I was in the market for a new car, but being 20 years old and I have never gone through the whole car buying process before coming to this dealership. I was in the market for a new car, but being 20 years old and in college, my options were limited. My parents came along to help me with the process. Ashley was great! She was knowledgeable, and was great to work with. She helped with all my questions and made the process very easy. Chris was incredibly helpful too. He was the first person we talked to about prices and was very helpful in informing us on all of the different options before us. Emmad was very patient with us with all of our questions. It has been 3 days since I LEASED my brand new 2014 Kia Optima, and I LOVE it. Ashley, Chris, and Emmad made my first experience with a dealership easy and enjoyable. More

Satisfied customer Hello - I am a very satisfied customer and wanted to express my appreciation and rave about the great service that I received from Ryan, Chris, and Em Hello - I am a very satisfied customer and wanted to express my appreciation and rave about the great service that I received from Ryan, Chris, and Emmad. All three gentlemen were very courteous and most importantly kept me and my daughter informed (prices, rates, and options)throughout the whole process; I especially enjoyed the patience they showed as we asked many questions as well as car demonstrations. Overall the whole experience was (awesome) definitely worth our time and I will definitely recommend the Ourisman Chantilly Kia Dealership to my friends and family! More

Wonderful experience! I am a recent college graduate that was car shopping and had already gone to a few dealerships. Ourisman is a great place! They have a large selection I am a recent college graduate that was car shopping and had already gone to a few dealerships. Ourisman is a great place! They have a large selection of cars and I had actually printed out the car I found online. Ben Braunstein was the sales consultant that helped me find the car. He was great! Very funny and made the experience fun, and not stressful at all. The company worked with us on pricing and we ended up getting a new 2014 Kia Optima that day. Great service, and the car was ready for me by the time we finished all the paperwork. I would recommend this dealership and sales consultant to anyone looking for a car. More

Excellent Service and attention My girlfriend and I thoroughly enjoyed our experience in dealing with both Ben (sales) and Emmad (finance). Both were attentive without being overbea My girlfriend and I thoroughly enjoyed our experience in dealing with both Ben (sales) and Emmad (finance). Both were attentive without being overbearing. My only complaint is we did not get floor mats in our used vehicle which should have come standard. We didn't recognize this until after our purchase and when we pointed it out there was no action to rectify it. All in all it was a good experience. More

Car Buying Made Easy Bought our new Sorento 4 days ago. Everyone we dealt with at Ourisman Kia was pleasant and very helpful. Our sales lady, Ashley, could not have been Bought our new Sorento 4 days ago. Everyone we dealt with at Ourisman Kia was pleasant and very helpful. Our sales lady, Ashley, could not have been more attentive or patient. We appreciate all Ashley did to put us in the car we wanted. She actually made the car buying experience fun and enjoyable! The overall experience was wonderful. More

Great Experience! My husband and I already knew that the Optima was the car that would fit our needs. We were familiar with the excellent quality of the car and the int My husband and I already knew that the Optima was the car that would fit our needs. We were familiar with the excellent quality of the car and the integrity of Kia’s warranty. We felt lucky to have Ben Braunstein lead us through the sales experience. As the customers, we felt that Ben gave us his undivided attention and worked efficiently to make the deal as successful as possible. We walked away VERY satisfied with the overall experience. Ben and the entire Ourisman Kia family went above and beyond. We highly recommend the Optima and more specifically the Ourisman Chantilly Kia dealership. More

Great Experience!!!!! I love my new Kia! It was after 6pm on a Tuesday and raining when I arrived. Jeff Hoyt directed me to parking and escorted me inside. He found Ashl I love my new Kia! It was after 6pm on a Tuesday and raining when I arrived. Jeff Hoyt directed me to parking and escorted me inside. He found Ashley Smith who I had talked with on the phone. Both Jeff and Ashley advised me on the cars available. After driving two cars, I decided on the second one. Buying this car was so straight forward and completed in record time. Emmad Sherdel got me a great financing deal while Jeff and Ashley settled my trade in. Finally Ashley went through the car features, setting the radio, uploading my phone contacts and giving me many tips to ownership. I was out on the road and very happy within two hours. Rain stopped for my drive home. I am delighted with the car and so grateful to Ashley, Jeff and Emmad for making this experience the BEST! More

Great experience I went into the Kia dealership in Chantilly looking for a good deal on a Forte. My sales rep Ben was very helpful and a pleasure to work with. I perso I went into the Kia dealership in Chantilly looking for a good deal on a Forte. My sales rep Ben was very helpful and a pleasure to work with. I personally can't stand high pressure sales people and it was refreshing to work with someone like Ben who gives you the information you need without making you feel trapped. I will visit this dealership next time im in the market and would recommend it to others. I also found the finance manager to be very helpful in explaining everything and making me feel comfortable in the process. More