Ourisman Chantilly Kia

Great Experience! My husband and I already knew that the Optima was the car that would fit our needs. We were familiar with the excellent quality of the car and the int My husband and I already knew that the Optima was the car that would fit our needs. We were familiar with the excellent quality of the car and the integrity of Kia’s warranty. We felt lucky to have Ben Braunstein lead us through the sales experience. As the customers, we felt that Ben gave us his undivided attention and worked efficiently to make the deal as successful as possible. We walked away VERY satisfied with the overall experience. Ben and the entire Ourisman Kia family went above and beyond. We highly recommend the Optima and more specifically the Ourisman Chantilly Kia dealership. More

Great Experience!!!!! I love my new Kia! It was after 6pm on a Tuesday and raining when I arrived. Jeff Hoyt directed me to parking and escorted me inside. He found Ashl I love my new Kia! It was after 6pm on a Tuesday and raining when I arrived. Jeff Hoyt directed me to parking and escorted me inside. He found Ashley Smith who I had talked with on the phone. Both Jeff and Ashley advised me on the cars available. After driving two cars, I decided on the second one. Buying this car was so straight forward and completed in record time. Emmad Sherdel got me a great financing deal while Jeff and Ashley settled my trade in. Finally Ashley went through the car features, setting the radio, uploading my phone contacts and giving me many tips to ownership. I was out on the road and very happy within two hours. Rain stopped for my drive home. I am delighted with the car and so grateful to Ashley, Jeff and Emmad for making this experience the BEST! More

Great experience I went into the Kia dealership in Chantilly looking for a good deal on a Forte. My sales rep Ben was very helpful and a pleasure to work with. I perso I went into the Kia dealership in Chantilly looking for a good deal on a Forte. My sales rep Ben was very helpful and a pleasure to work with. I personally can't stand high pressure sales people and it was refreshing to work with someone like Ben who gives you the information you need without making you feel trapped. I will visit this dealership next time im in the market and would recommend it to others. I also found the finance manager to be very helpful in explaining everything and making me feel comfortable in the process. More

OUTSTANDING SERVICE I have been looking to upgrade my vehicle over the last few weeks. And, despite some of the other offers I have received in the community, I can say t I have been looking to upgrade my vehicle over the last few weeks. And, despite some of the other offers I have received in the community, I can say that I am more than satisfied with the vehicle I walked off the lot with. Currently, my wife leases a Kia Sorento EX. So, while I am somewhat familiar with the level of quality on the service side, I didn't anticipate that this would be the same from a sales department. I worked closely with David, Purcell and Altman. I can say that the service was nothing less than excellent. From when I came through the door, to when I left with my vehicle, David Kim was by my side. His knowledge of product specifications and features was amazing. As we waited for my paperwork to be processed, he introduced me to the K900 and Cadenza, each respectively an outstanding vehicle for their class. David was extremely attentive, knowledgeable, and a pleasure to work with. He never came off as overbearing or rushed to make a sale. Over the last few weeks, as I have sought out a new vehicle, I have had some negative experiences, with most salespersons coming off as forceful. And, once he knew that my wife is a Kia customer, we focused more on discussing the upgrades to their features and the new product lines being offered- the K900 and Cadenza. As we transitioned to processing paperwork, David allowed me to work with Purcell and Altman, offering to bring me another cup of coffee. When I walked out of their office to transfer my personal effects from my old vehicle to the new one, I walked out feeling good about the deal. These guys go into detail on the entire loan process, give full disclosure and have no problem explaining any portion of the documentation you may have questions about. Not that I needed to ask questions, but I did so to see how they would address them. I can say that they never made me feel as if I had to make the deal. The overall experience was awesome. They were all knowledgeable, provided excellent customer service, were great at communicating with me to assess my needs/wants and worked to provide me a vehicle according to them. I AM a satisfied Kia customer!!!! :) Juan B. More

Amazing service! I was served by a very friendly and accommodating staff. Everyone was very nice and patient while I made my decision and paperwork was a breeze! I was able to find the exact car I want accommodating staff. Everyone was very nice and patient while I made my decision and paperwork was a breeze! I was able to find the exact car I wanted in no time at all and walked away with my very first car in a surprisingly short amount of time. The people who work here are very experienced and knowledgeable. I highly recommend buying a car at this dealership! More

Outstanding Dealership From the time that I walked into Ourisman Kia until the time that I left the experience was outstanding in everyway. Ben Braunstein is the most astut From the time that I walked into Ourisman Kia until the time that I left the experience was outstanding in everyway. Ben Braunstein is the most astute and attentive Sales Consultant that I have ever dealt with. This is my first Kia and from the experience that I have had with everyone involved it will not be my last. Altman Tsang the Business Consultant was very helpful in the buying process. I did not have my wife there to sign the papers so he went out of his way on a Sunday to come over to my home to have her sign everything. This to me is above and beyond my expectations. If you are in the market for a new car and a Kia please give Ourisman, Ben and Altman your consideration as you will not find better people to take care of your needs. More

Double Down My wife was casually looking for a new SUV for about a week or so. We decided to drive out to Ted Britt Ford in Chantilly (5 miles from my house) We My wife was casually looking for a new SUV for about a week or so. We decided to drive out to Ted Britt Ford in Chantilly (5 miles from my house) We looked at 2014 Escapes and were not really impressed with 1. The vehicle itself/body style of the 2014 2. The sales person and 3. The construction going on at that location. We went over to Ourisman Chantilly Kia to look at Sportages next (I bought my 2012 Kia Forte from there January 2012) Our sales person Eileen was very helpful especially since we had two kids with us. My wife saw a 2011 Ford Escape Limited on the lot and really liked it. My wife took the kids home and I came back with our Durango that we were going to trading in. We started going over numbers on the Ford and after talking with Eileen and Chris it turned out that I was eligible for an early release from my current lease and could get into a 2014 Kia Forte for about the same payments that I currently had. We weren't looking at buying a car that day, just take a look and possibly test drive. We ended up walking away (after they were supposed to be closed) with two cars. They went above and beyond to make sure we were happy with our purchases and fully understood all of our financing options. Again, I will be back (hopefully not too soon) Mike More

From the moment Ashley greeted us outside with an umbrella in the rain, our experience was nothing but pleasant! Not knowing which car I was interested in most, Ashley was extremely patient and helpf umbrella in the rain, our experience was nothing but pleasant! Not knowing which car I was interested in most, Ashley was extremely patient and helpful in narrowing down the choices. She never made us feel like she was "just doing her job." She was extremely knowledgable about all the cars, packages and features. When it came down to setting the finance terms, Silvia was professional and went above and beyond to ensure we met our payment needs. Purcell also spent extra time in providing us as many options as possible to meet our needs, in choosing the right car and meeting our financing needs. All 3 of these employees made the sometimes painful experience of shopping for a car a pleasant and enjoyable one. I am extremely happy with my purchase and it wouldn't have been possible without any of these members of the Ourisman Kia team! More