Ourisman Chantilly Kia

Unexpectedly enjoyable I am 69 years old and recently moved to Virginia. Buying a car has never been easy in the past. And, frankly dealing with the typical salesman has I am 69 years old and recently moved to Virginia. Buying a car has never been easy in the past. And, frankly dealing with the typical salesman has always been trying. But, this time, my experience was just the opposite of previous car buying . The staff was professional and friendly and thorough. I was given a better understanding of the operation and the vehicle than I have ever gotten before at other dealerships. I want to personally thank Chris and Ben and Bryan for helping me understand everything and actually making this an enjoyable experience. Thank you, David Hudson More

Excellent! Buying a car is not fun.. it just isn't. It is a lot of money for something that doesn't keep it's value the second you drive off the lot. And the s Buying a car is not fun.. it just isn't. It is a lot of money for something that doesn't keep it's value the second you drive off the lot. And the salespeople, no offense, can be, well, less than favorable. But my opinion has completely changed thanks to Oursiman Kia in Chantilly. From Purcell who I talked to on the phone, to Henry, Chris, Billy, and Bryan, everyone of them was so much fun to talk to and work with. I didn't feel like I was being pushed into anything, and they made us feel so relaxed about such a big decision. I wish that I could buy more stuff from these guys, but I can't buy a new car everyday :) Thank you for helping us get the car we wanted, the payments we needed, and making us feel like humans even though our credit was not the best. Definitely will recommend you to my friends! Best, Melissa, Matt, and Scarlett Jorgensen More

Highly recommended I've done business with the Ourisman auto group before, so my expectations for this purchase were high. I'm happy to say they were exceeded. Chris a I've done business with the Ourisman auto group before, so my expectations for this purchase were high. I'm happy to say they were exceeded. Chris and Ryan made sure I got the car I wanted (a 2014 Optima Hybrid), equipped exactly the way I wanted, at a price I could be happy about, and Silvia made sure that our purchase went as smoothly as possible. Each of them went out of their way to provide the best possible buying experience. Also, I have to mention that a big part of why I like doing business with the Ourisman auto group is their service director, Ken Gilbert. My husband and I first met Ken about half a dozen cars ago, and he has earned our trust and appreciation many times over. I highly recommend Ourisman to anyone looking for a new car, or needing a dependable service department. More

I wish I could buy a new car everyday. I didn't know exactly what kind of car I wanted but I knew it had to be a good commuter car and be able to fit my budget. I told Marcus exactly that I didn't know exactly what kind of car I wanted but I knew it had to be a good commuter car and be able to fit my budget. I told Marcus exactly that bare bones criteria and in minutes he pulled up the car that was destined to be mine. I knew as soon as I got behind the wheel I was in love and had to have it. Marcus was professional and honest with me. I never felt pressured or uncomfortable. I can say the same about Chris and Emmad. We made jokes and they made my first car buying experience a real pleasure. All of my questions were answered and my worries disappeared. Taking cars in for services is usually not a good experience, but I know when I come back it's going to be painless and easy. I can't wait to drive my Kia Rio to work tomorrow and I will highly recommend them to anyone I know that is looking for a new car. Thank you all for everything! More

Great Experience My experience working with Ben Braunstein and Chris Bell was fantastic. This was my first time actually purchasing my own vehicle and they made it as My experience working with Ben Braunstein and Chris Bell was fantastic. This was my first time actually purchasing my own vehicle and they made it as easy and seamless as possible. I couldn't be happier about my purchase and would highly recommend Ben and Chris to anyone who is looking for a new vehicle. More

Outstanding Dealer Exceeded my expectations! I walked into the dealer needing a new car. Ben, Chris and Emmad were simply wonderful! I had the best car buying experience I could imagine! they I walked into the dealer needing a new car. Ben, Chris and Emmad were simply wonderful! I had the best car buying experience I could imagine! they got me a great deal on a 2014 Kia Forte and though I came in scared, I drove away extremely pleased...I couldn't be happier. They were the best to work with.!!! Best of luck to all of you!!! More

Great Experience! It was a pleasure dealing with Jeff Hoytt, Ryan Phlegar and Silvia Aviles on the purchase of our 2014 Kia Soul. Jeff was exceptionally helpful in get It was a pleasure dealing with Jeff Hoytt, Ryan Phlegar and Silvia Aviles on the purchase of our 2014 Kia Soul. Jeff was exceptionally helpful in getting us what we wanted at a price we were comfortable with. He went above and beyond finding the car since they didn't have it in the dealership at the time. Everything with him was up front and we never felt he had any hidden agendas. He certainly looks out for his customers and wants everyone that buys a Kia to have a great experience! Ryan was also very helpful. He was always there to answer any questions and was very supportive during our entire purchase. Silvia was great to work with in helping us finance the vehicle. She was very patient and always made time to meet with us whenever we had questions. Ourisman Chantilly Kia has outstanding staff and these three in particular made this car purchase a great one for us! When we are in the market again for a new car, Ourisman Chantilly Kia will be our first stop. Thank you! More

New vehicle purchase This is my third vehicle purchase from this dealership and they have been great from start to finish. The General Manager is hands on so somewhere he This is my third vehicle purchase from this dealership and they have been great from start to finish. The General Manager is hands on so somewhere he will meet and greet you. The sales staff are more then eager to wait on you and see that your taken care of. They are knowledgeable but if they don't know an answer to your question they will find the answer for you The place itself is fairly new and very tech oriented They are all willing to go that extra mile to see that your experience is pleasant. If there was anything I might be weary of would be the time it takes to do the servicing but they want to be through and so they take whatever it takes time wise to make sure everything is done right and if you purchase your vehicle there you could always get a loaner vehicle if you can't wait. Yes, I would purchase from them again and again. More

Amazing 1st Time Experience Ben, Chris and Emmad were fantastic to work with. Being a first time car buyer, I had reservations about the experience. As soon as I walked onto th Ben, Chris and Emmad were fantastic to work with. Being a first time car buyer, I had reservations about the experience. As soon as I walked onto the lot Ben saw me and was immediately helpful and friendly. At no time did I feel pressured, he listened to what I wanted and took me directly to what I was looking for. Ben made the entire experience fun and stress-free. He answered any questions I had quickly and always with a smile. Chris and Emmad were equally as easy to work with. Being fast and efficient and extremely helpful. I will definitely recommend Ourisman Kia to friends and family when they need a vehicle. More

Make this place your first stop!! I do not think that I have ever had a better experience buying a car. I meet with Ashley and she made me feel relaxed and was very knowledgeable about I do not think that I have ever had a better experience buying a car. I meet with Ashley and she made me feel relaxed and was very knowledgeable about the car I was interested in. I would recommend Ashley to anyone that is looking to purchase a car, for her professionalism and patience in answering my questions. Chris Bell gathered all the necessary information that you would need as to process the paperwork and keep the ball rolling. They worked everything to get me what I wanted and at the price I needed it to be. Silvia was so prepared for me to sign the documents needed to finalize the deal. It was a smooth process and made it feel painless. In conclusion, Billy Brown runs one of the best dealerships in the area. His staff and team are hands down the role model for all others to follow. More