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Ourisman Chantilly Kia

Chantilly, VA

3.2
954 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

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954 Reviews of Ourisman Chantilly Kia

July 31, 2014

Unexpectedly enjoyable I am 69 years old and recently moved to Virginia. Buying a car has never been easy in the past. And, frankly dealing with the typical salesman has More

by davidhudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Ben Braunstein, Bryan Whitlow
Aug 01, 2014 -

Ourisman Chantilly Kia responded

David, I am happy to hear that your time spent with Chris, Ben and Bryan were a pleasing experience. We pride ourselves on the high level of our service excellence. At Ourisman Kia, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

July 21, 2014

Excellent! Buying a car is not fun.. it just isn't. It is a lot of money for something that doesn't keep it's value the second you drive off the lot. And the s More

by Hockey7711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Billy Brown
Jul 22, 2014 -

Ourisman Chantilly Kia responded

I am happy to hear that your time spent with Purcell, Henry, Chris Billy and Bryan were a pleasing experience. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

July 09, 2014

Highly recommended I've done business with the Ourisman auto group before, so my expectations for this purchase were high. I'm happy to say they were exceeded. Chris a More

by Heidi Schandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Phlegar, Ken Gilbert, Christopher Bell, Silvia Aviles, Ryan Phlegar
Jul 10, 2014 -

Ourisman Chantilly Kia responded

Heidi, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Chris, Ryan, Silvia and Ken’s sales excellence is always consistent and I’m glad that your experience with them supports that. We aim to turn every person that visits us into a repeat customer. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new Optima Hybrid! Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. The Ourisman Kia Team

July 06, 2014

I wish I could buy a new car everyday. I didn't know exactly what kind of car I wanted but I knew it had to be a good commuter car and be able to fit my budget. I told Marcus exactly that More

by genmwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell
Jul 07, 2014 -

Ourisman Chantilly Kia responded

Congratulations on your new Rio, Genevieve! Thank you for taking the time to write about your experience Marus, Chris and Emmad are assets to Ourisman Kia and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to assisting you with your future sales and service needs. Take care! The Ourisman Kia Team

July 05, 2014

Great Experience My experience working with Ben Braunstein and Chris Bell was fantastic. This was my first time actually purchasing my own vehicle and they made it as More

by bmars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Ben Braunstein
Jul 07, 2014 -

Ourisman Chantilly Kia responded

It was a pleasure to read about your first buying experience working with Ben and Chris. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for the recommendation and for taking the time to write this outstanding review. We look very forward to seeing you again in the future! The Ourisman Kia Team

June 30, 2014

Outstanding Dealer Exceeded my expectations! I walked into the dealer needing a new car. Ben, Chris and Emmad were simply wonderful! I had the best car buying experience I could imagine! they More

by icdedpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Ben Braunstein
Jul 01, 2014 -

Ourisman Chantilly Kia responded

Congratulations on your new Forte! Thank you for taking the time to write about your experience. It is magnificent to know that Ben, Chris and Emmad were able to provide you with the pressure-free and knowledgeable service that Ourisman Kia is known for. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. The Ourisman Kia Team

June 28, 2014

Great Experience! It was a pleasure dealing with Jeff Hoytt, Ryan Phlegar and Silvia Aviles on the purchase of our 2014 Kia Soul. Jeff was exceptionally helpful in get More

by mgambill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Phlegar, Silvia Aviles, Ryan Phlegar
Jun 30, 2014 -

Ourisman Chantilly Kia responded

What an enjoyable review to read! It is reassuring to know that Jeff, Ryan and Silvia provided you with a hassle-free and welcoming shopping experience. Ourisman Kia’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Take care! The Ourisman Kia Team

June 14, 2014

New vehicle purchase This is my third vehicle purchase from this dealership and they have been great from start to finish. The General Manager is hands on so somewhere he More

by ghawk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Brown, Ben Braunstein
Jun 16, 2014 -

Ourisman Chantilly Kia responded

It was a pleasure to read about your third car buying experience at Ourisman Kia. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our staff was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future!

June 12, 2014

Amazing 1st Time Experience Ben, Chris and Emmad were fantastic to work with. Being a first time car buyer, I had reservations about the experience. As soon as I walked onto th More

by Tyrei25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Ben Braunstein
Jun 13, 2014 -

Ourisman Chantilly Kia responded

It was a pleasure to read about your first buying experience working with Ben, Chris and Emmad. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! The Ourisman Kia Team

May 26, 2014

Make this place your first stop!! I do not think that I have ever had a better experience buying a car. I meet with Ashley and she made me feel relaxed and was very knowledgeable about More

by michaelhigdon1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Billy Brown, Silvia Aviles
May 27, 2014 -

Ourisman Chantilly Kia responded

Michael, thanks for this great review! Ashley truly knows her stuff. We make sure that all of our employees are knowledgeable and courteous and she will be glad to hear you were able to perceive that. We work hard to process everything as quickly as possible and I will surely share your feedback with the rest of the team. Feel free to come back and visit if you have any further needs. Also, check out our pages for exclusive deals. Best regards

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