Ourisman Chantilly Kia

Simplistic, caring and an amazing experience I always dread car shopping. I owned a Toyota Camry Hybrid which I bought new. The experience that I went through with buying that car was lack luster I always dread car shopping. I owned a Toyota Camry Hybrid which I bought new. The experience that I went through with buying that car was lack luster and kind of left me really not wanting to ever buy a car from a dealership again. I was driving by the Ourisman KIA Chantilly dealership and saw a car that I liked. I wanted to look at the car but remembered the experience from buying cars in the past. I decided to stop in and I couldn't be happier that I did. The customer service is what you would seem to expect from top end manufactures of 100K+ cars. The sales staff down to every person that worked in the dealership couldn't be friendlier. Yes, salesmen/women are supposed to be friendly to make a sale; but at Ourisman KIA that did not seem to be the case. They are generally nice and care about your interests. I have never had a better car buying experience or buying of anything for that matter. Yes again, I traded my Camry in for an Optima Hybrid and I could not be happier with not only the car but the experience buying the car as a whole. They are truly remarkable dealership that has restored my faith in purchasing a car from a dealership. I have only taken the time to write 3 reviews in my life. I do not know if anybody will really read this one but if you are; I highly recommend this dealership. An extra special thanks to Chris Bell, Robert Allen, and Erin Hobson whom I had the pleasure of dealing with. I can only be lucky enough to work with you again many years down the road when it is time for a new car. More

Best Car Buying Experience Ever I have never bought a car so easy in my life. Ben is the BEST salesman ever. He was extremely patient with me, he did not haggle me, and worked out I have never bought a car so easy in my life. Ben is the BEST salesman ever. He was extremely patient with me, he did not haggle me, and worked out the best deal possible. Even since purchasing my car on Saturday, Ben still responds to my text messages very quickly. If you want to buy a Kia, ask for Ben. He is the absolute best and provides impeccable customer service. My wife has bought 7 cars in the the past and said this was the best and easier car buying experience. Also, Emmad in financing was great. He definitely gave me every perk possible. I received a great rate and great incentives. Ourisman Chanitlly Kia is the the BEST!!!!! More

Happy Wife We have been looking for an SUV to replace my wife's gas guzzler. And so I checked online and Ourisman Chantilly Kia has the best deals, that's why e We have been looking for an SUV to replace my wife's gas guzzler. And so I checked online and Ourisman Chantilly Kia has the best deals, that's why even if we live all the way in Woodbridge we drove up to check out their lot and great deals. True enough it was all worth the trip, everyone was very helpful and well-informed about their vehicles. David Kim was really nice and patient with us, taking us out with the test drives. Same goes for Erin Hobson, who worked with us showing us every option we could have to get the best deal. Ultimately, many many thanks to Chris Bell who made sure everything went well and for the Twizzlers. Lol making it the best experience of purchasing a vehicle. Thanks much guys!!! Keep up the good work. More

So good we came back for second car I first walked into Ourisman Kia in 2013 when my husband was deployed to Afghanistan. We had just heard he was about to return and would be needing a I first walked into Ourisman Kia in 2013 when my husband was deployed to Afghanistan. We had just heard he was about to return and would be needing a car. My husband sent me out to look at a few cars including the new Mercedes. I found myself at Kia since I had heard good reviews about them. I drove the the Cadenza and there was no comparison for quality and price so I surprised my husband upon his return. I have been fortunate that I get to drive his car quite often as a Realtor and found myself jealous so when my car lease was up we went back because we had had such a great experience the first time. Chris Bell and David Kim and Brian in Finance went above and beyond to make us feel welcome including playing basketball with our 4 year old son while we did business. Great cars and great service is hard to come by. Thanks again. More

Best Car Dealership Handsdown! My boyfriend and I stopped by Ourisman after searching other lots for a used car to replace the Prius I was paying and owed WAY too much on due to pas My boyfriend and I stopped by Ourisman after searching other lots for a used car to replace the Prius I was paying and owed WAY too much on due to past credit issues. Ryan came out and greeted us right away, and didn't try to push me at all. He asked what I could afford and only showed me cars that were in my budget instead of pressuring me into buying something I would never be able to afford. We test drove two cars, a Forte and a Soul, and Ryan answered every question I had about each car without any hesitation. I fell in love with an Alien Green Soul, and never once felt forced to buy it. Chris worked extra hard to get us the best financing deal, and helped me get more for my trade-in than it was actually worth. I really felt like everyone who helped us went miles out of their ways to help us. My boyfriend and I love my new Soul so much, we're considering replacing he car with a black Soul. I couldn't ask for a better car buying experience, and will definitely be back for all of my service needs as well as potentially purchasing another car. If Chris reads this, your bulldog is welcome at Manassas Petco anytime, and Ryan deserves a raise! Thank you guys so much! More

Straightforward, friendly experience Henry met us with a great demeanor and happy attitude. He gave us the chance to explore many options and kept the pressure low. Overall the best car Henry met us with a great demeanor and happy attitude. He gave us the chance to explore many options and kept the pressure low. Overall the best car buying experience I have had. More

I Actually Enjoyed Buying a New Car! I came to Ourisman on a co-workers recommendation and was very happy that I did! The salespeople were great to work with. I found Ben to be down to ea I came to Ourisman on a co-workers recommendation and was very happy that I did! The salespeople were great to work with. I found Ben to be down to earth, very sincere and easy to work with. Ashley was very patient and thorough in going through some of the more modern features of the car in detail with me. I can proudly say I'm up to date in Sirius & bluetooth usage. This stuff is very cool! The car value was great, even the baseline 2014 Kia Soul is an excellent vehicle, inside and out. Emmad was very helpful in suggesting appropriate warranty coverage. Thanks guys! More

Buying a car has never been easier Ourisman Chantilly Kia is the best place ever! I would recommend anyone here! I walked onto the lot and was immediatley greeted by the sales manager a Ourisman Chantilly Kia is the best place ever! I would recommend anyone here! I walked onto the lot and was immediatley greeted by the sales manager and Mike Runfola. I told them what I wanted and proceeded to find me what would work best for me. This is my second car with Chantilly Kia and I definitely will be back for another. The customer service was great, people friendly and I had an overall great experience! Danielle Belton More

Not what I expected and delighted it wasn't! I had been looking for a car and wanted to check out Kia. I decided to stop by one afternoon. I was apprehensive. I expected the lurking salesmen r I had been looking for a car and wanted to check out Kia. I decided to stop by one afternoon. I was apprehensive. I expected the lurking salesmen ready to pounce and pressure to seal the deal that day. I walked in the door and my salesman became Mike Runfola. I told Mike what I was looking for and that I wanted to do a test drive. I test drove the Forte and the Optima. I questioned Mike on each about various odds and ends and he answered all of my questions. I also told him I about other cars I was interested in and that I intended to test drive a Toyota. He took me over to Ourisman Toyota to do a test drive! When I was done for the day, Mike introduced me to a member of the Management team...here it comes...the kill! What? No kill?! I walked out accomplishing what I had set out to do which was test drive a few cars and leave. They let me leave! Mike followed up with me offering suggestions as to what might be a fit for me. In fact, he actually found the car that was perfect for me. A few days later I went back in, test drove the Kia that Mike had suggested and a Toyota that was similar. Side-by-side. Test drove both again. I bought the Kia Optima. It's a beauty. I'm extremely happy with it. Chris Bell sealed the deal and Silvia Aviles expertly and informatively processed the paperwork. I was out of there in no time. Mike even drove my new car home for me as I was in a rental car. That in my opinion is above and beyond. Mike also introduced me to Gabriela Escobar who is the Assistant Service Manager. I had an additional service done to my car and Gabby followed up with me and kept me updated. Painless. What a team! But that's the kind of dealership this Ourisman Kia is! Chris Bell explained that Customer Service is #1. These guys live and breathe customer service! I'm delighted! More

Easy as Pie, Highest Recommendation! Ourisman Chantilly KIA rocks! Working with Erin Hobson and Chris Bell was absolutely fantastic! Erin I understand is relatively new but did an absol Ourisman Chantilly KIA rocks! Working with Erin Hobson and Chris Bell was absolutely fantastic! Erin I understand is relatively new but did an absolutely fantastic job in finding the cars that I was interested in and telling me about their features over email, even giving me relatively monthly payments for each. This is such a plus for me as it's hard to get to the dealership when working long hours. So, I was able to know to some extent what I wanted by the time I got to the dealership which saved great time. All I had to do once I got there was hook up with Erin and go for a test drive, then choose the exact car I wanted, run through finance and all done! It was so simple and pleasant! Chris is also such an asset to the dealership, worked with him on my last KIA and I must say, if you haven't bought at this dealership you most certainly should, as you won't top the experience. In my pre-Ourisman Chantilly KIA life, it was always a pain and struggle to have to go to lots to try and find cars, either salespeople are hounding/hovering or you are taking hours and hours trying to get through red tape. As stated previously, both were a pleasure to work with - this dealership is the bomb and I don't intend to go to any others as long as I'm in this area! More