Ourisman Chantilly Kia

Best new car purchase ever! Three weeks ago Billy Brown had a few of his cars highlighted at the Victory Lakes Fall Festival and I saw the Kia Optima Turbo and was so impressed w Three weeks ago Billy Brown had a few of his cars highlighted at the Victory Lakes Fall Festival and I saw the Kia Optima Turbo and was so impressed with all the features at a great price. On Friday, November 7th I emailed Billy and told him I was interested in the Optima. We exchanged numerous emails and by the end of the day we had reached a price we were both comfortable with. I showed up today, November 8th and the car was all preped and ready for me to pick up. Ben Braunstein was my Sales Consultant and took care of my trade-in without an issue and expeditiously processed all my paperwork. Within a few hours I was out the door in my new Optima and could not be happier with the transaction! Billy and his whole team were the most professional none pressure applying sales team I have ever dealt with. I got the car I wanted and never once felt like I was being taken advantage of or pressured into anything. Thanks Billy, Ben and Emmad you have proven that buying a car does does not have to feel like a root canal. More

The 30000 Mile service for my 2013 Kia Sorrento After two and a half years of driving, my Kia Sorrento hit the 28000 miles and I safely scheduled a service visit. Within 10 minutes of dropping th After two and a half years of driving, my Kia Sorrento hit the 28000 miles and I safely scheduled a service visit. Within 10 minutes of dropping the vehicle I got a free loaner for 24 hours. I was informed that the car was serviced and ready for pickup by late afternoon. Returning the loaner and picking up the car after the payment was prompt and left me completely satisfied as I foresee no visits throughout the winter. Am so impressed with the loaner, Will ponder whether to buy an additional KIA RIO in the next year or so from Ourisman at Chantilly. More

Love! What a great experience.! I just leased my first Kia Opitma from Ourisman Kia in Chantilly. The entire staff was friendly, answered all my question What a great experience.! I just leased my first Kia Opitma from Ourisman Kia in Chantilly. The entire staff was friendly, answered all my questions, and went out of their way to get me in this car. I actually feel like I wasn't taken advantage of, like previous dealerships have left me. I will definitely return to Ourisman when my lease is over to purchase my next car. How's that saying go? You have good service you tell 1 person, you have bad service, you tell 15 people? Nope, not me. I'm telling every person I know about the great experience I had. Thank you Erin, Hal, and Chris! More

Exactly what I wanted! Excellent experience. Great team of professionals! Chris and Mike knew the details of the car and helped me select options. Farooq snowed me all the c Excellent experience. Great team of professionals! Chris and Mike knew the details of the car and helped me select options. Farooq snowed me all the car models to help me select the appropriate choice for my family. Emmad was also wonderful with the financing options. We love the car! More

Great car buying experience! We went in with a 2012 Jetta that we wanted to trade in. We didn't think it would be financially possible to trade in the Jetta and buy a new Kia, bu We went in with a 2012 Jetta that we wanted to trade in. We didn't think it would be financially possible to trade in the Jetta and buy a new Kia, but Chris Bell made it possible. The trade in value for our old car was exactly what we wanted, and Chris went through multiple options that we could do for buying and leasing a new Kia Sorento. We ended up buying a 2015 Kia Sorento and we couldn't be happier. Also, Altman was so helpful with the financing and made us feel very comfortable with the whole process. David was AMAZING as well. He was super friendly and informative throughout the experience. He showed us how everything worked and showed us all the different options that were available- we loved him! We would definitely recommend Ourisman Kia in Chantilly! Their wonderful! More

Great Experience! Both Benjamin Braunstein & Erin Hobson & Altman Tsang were great to work with. Super friendly, explained everything well and were able to get me a goo Both Benjamin Braunstein & Erin Hobson & Altman Tsang were great to work with. Super friendly, explained everything well and were able to get me a good deal. I love my car & left feeling confident in my purchase. Especially explaining the features on the car, Ben did a great job and was very thorough. More

KIA FORTE I purchased this car for my niece and it was recommended that I visit Mike Runfola @ Ourisman KIA. Mike made the sales process go through with ease. I purchased this car for my niece and it was recommended that I visit Mike Runfola @ Ourisman KIA. Mike made the sales process go through with ease. The guy even pitched in to wash the vehicle in order to get me out the door that much faster. I have been in commissioned sales for 20 years now and Mike truly understands how to own and manage the sales process. I fully understand why he was so highly recommended. More

Great Overall Experience and Great Car!!! My wife and I were greeted by Mike Runfola when we arrived. We were interested in test driving a KIA Optima for my wife. He immediately started asking My wife and I were greeted by Mike Runfola when we arrived. We were interested in test driving a KIA Optima for my wife. He immediately started asking questions about what we were looking for in a car to help us pick the right one to drive. We ended up test driving pretty much every different model to see which one she liked the most. Mike was very knowledgeable while riding with us and answered all of our questions. Not one time did we feel like he was pressuring us into a sale. He just let the car do the selling. When we returned and decided we liked the hybrid for my wife's commute, we began talking to Chris Bell about different financing options. He was able to lay out several different scenarios and how and why the payments worked the way they did. We were able to do an overnight test drive and we returned the next day to buy the car. We filled out the credit application and began talking with Emmad Sherdel in finance. He did a great job explaining everything during the process. This was my wife's first time buying a car so she was really nervous about the finance part. Emmad answered all of her questions and she was very pleased with our options. Overall, we had a great experience and are very excited about our new 2014 KIA Optima ES Hybrid!!! More

Without a doubt they take care of their customer base! I'm long time owner of the KIA brand. I stay with the company for a wide variety of reasons. The most important part of my desire to remain with the I'm long time owner of the KIA brand. I stay with the company for a wide variety of reasons. The most important part of my desire to remain with the company is the VIP treatment that I receive has a KIA owner. There's a team at Ourisman that is second to none in their approach towards me. From the service department customer rep lead by Andrew who epitomizes customer service, who ensures all my needs are meet, I have a clear understanding of what is being done, and who makes himself available at all times, is the kind of value that you get from Andrew and the entire team in that department. Andrew you are the best! In the sales department over the years, I have developed a business friendship with Chris Bell. Chris is truly an outstanding manager who believes in taking care of the customer and displays an adopted attitude of "if you take care of the customer - than car sales will take care of itself." Chris, I been blessed to be able to afford a Mercedes, BMW, or Audi but I choose to drive a KIA (K900) because of you. During a recent visit, I was coming in from the outside towards the show-room floor and bumped into Ashley Smith (who did not know me), and she greeted me with a smile and said welcome to Ourisman, I asked her did she know who I was? Ashley politely said "no Sir I do not." After introducing myself and getting onto the show room floor where Chris immediately greeted me, Ashley made a point to know who I was, not to sell a car but to treat me as a loyal brand customer. Ashley, because of what you did and your willingness to understand the value proposition of a brand customer you were able to lead/support the effort in me driving a K900 today. Several days later, Ms. Ashley is still calling me to ensure everything is ok.... That's how it's done! Last but not least Ryan Phlegher is a young man on the rise should he remain in this profession. Thank you for your instructions on the K900 which has been invaluable. You took the time to explain and if you did not know - you went and found out; which was not often. Guys, as long as you do what you do I will remain a brand customer. Now please get my K900 key chain. lol ... Thanks and God bless you all. Missed you this time Billy? More

Toyota to Kia Crossover Fan! Buying a car has never been so fast, easy, friendly, efficient and affordable then it is at Ourisman Chantilly Kia. I have already referred this deal Buying a car has never been so fast, easy, friendly, efficient and affordable then it is at Ourisman Chantilly Kia. I have already referred this dealership and they in fact also bought a car from them! I could not have asked for a better, more caring team for my new car purchase. Thanks so much to Ryan, Gabby, Erin, and Chris! You all made my car buying experience an absolute pleasure! Pat More