Ourisman Chantilly Kia

Fantastic experience! I leased my first Kia at Ourisman Chantilly on 12/2/14 and couldn't be happier. My salesman Benjamin Braunstein was very knowledgeable about the car a I leased my first Kia at Ourisman Chantilly on 12/2/14 and couldn't be happier. My salesman Benjamin Braunstein was very knowledgeable about the car and went through all the highlights of each trim level. The rest of the staff was very friendly and helpful which made the experience that much more enjoyable! The manager (Chris Bell) and finance dept. (Erin Hobson) were very creative with financing this car which helped me stay within my budget! I will definitely return to this dealer again! More

Great Experience at Ourisman Kia Thanks to the friendly and super helpful staff at Ourisman Kia for making the experience of leasing my new Kia Sorento a simple and pleasant process! Thanks to the friendly and super helpful staff at Ourisman Kia for making the experience of leasing my new Kia Sorento a simple and pleasant process! We will definitely be back for our next vehicle. More

Exceptional Service The KIA Chantilly Team has always been extremely courteous, friendly and helpful during the past nearly three years ever since I first leased my Soren The KIA Chantilly Team has always been extremely courteous, friendly and helpful during the past nearly three years ever since I first leased my Sorento. I just completed the leasing of another Sorento and have found the entire staff to be exception, informative and helpful in going through the terms of my new lease and familiarizing me with the vehicle. Their service department has also been incredibly helpful and courteous during the past three years which is a major reason that I decided to lease again with them. They worked with me on the terms and I feel I got the best possible deal and am very pleased with the outcome. Jeff Hoyt, Emmad Serdel and David Kim have been extraordinary in accommodating me and providing me with exceptional service. More

Super helpful, patient and friendly I was in the unavoidable position of having to assist my mother in finding and purchasing a new vehicle. We visited several dealerships and she liked I was in the unavoidable position of having to assist my mother in finding and purchasing a new vehicle. We visited several dealerships and she liked EVERYTHING she drove. It was a tad exhausting. We revisited Hal Kronenberg several times to re-sit in the Optima and kick tires. Every visit we were treated with the same level of care, compassion and enthusiasm....despite being repeat tire kicking customers. In the end the Optima was the winner, who could resist that manufacturers warranty combined with the features for that price? The buying process was seamless and pain free. Pricing was matched without hesitation to True Car, and the explanation of warranty and additional options was simple enough that I didn't have to translate to "mom speak". I've always been wary of dealerships, having been in the auto industry for 15+ years, but this was a fantastic experience. More

Optimal car buying experience! I've just bought my new 2015 KIA Optima at Ourisman and it was rather a very pleasant one! I wasn't really expecting to literally "sign & drive" ki I've just bought my new 2015 KIA Optima at Ourisman and it was rather a very pleasant one! I wasn't really expecting to literally "sign & drive" kinda thing but that was just what happened indeed. I had done my homework and out of several internet quotes I received , Ourisman's was the best price. When I walked in I didn't feel harassed nor intimidated by the sales staff. In fact, the interaction was very professional and a personal touch by each one on the team. Jeff Hoyt, the Manager was very instrumental on guiding me through the car purchasing process and I even had a lower APR than what I already had so it was a no brainier to finance thru them. Ryan Scarola was very helpful and took me and my family for a test drive and explained all features and packages available with no pressure whatsoever. Erin from financial got me the best rate for financing as well as explained in great detail all extended warranty / coverage options in addition to the standard 10 years/ 100 K miles. Last but not least Stephanie went over all the cool features and options it was loaded with even in Spanish! My family and I are very happy with the Optima and with the overal experience. I'd definitely recommend Ourisman KIA to anyone who is the market for new or used car. More

So Wonderful! When we first went to Kia, we were doubtful in buying a car, but that was before we met a friendly employee. David Kim was extremely helpful to us and When we first went to Kia, we were doubtful in buying a car, but that was before we met a friendly employee. David Kim was extremely helpful to us and explained everything in detail. If we had any questions, he was happy to answer them. He was so friendly and kind to us and he always had a smile on. He was the one who made us decide that we want to buy a car at Kia. David first impression was great and we hope to come back because of him. David Kim is the definition of the perfect car salesman. We WILL recommend Kia because of their amazing employees. More

soul purchase My wife, 2 kids and I, were looking for a new car , and I checked this dealership online. We went there and found the car we were looking for. I have My wife, 2 kids and I, were looking for a new car , and I checked this dealership online. We went there and found the car we were looking for. I have along car purchase experience , but this time was different. The team Ashley Smith. Jeff Hoyt, and Altman Psang were awesome, they worked everything possible to make our purchase pleasant . we really thank them for their tireless efforts. we are enjoying our new car thanx to them. Eisa Family More

Top Notch! Excellent experience! Erin Hobson and Mike Runfola could not have made the process any easier. Not only did their expertise reaffirm my decision to Excellent experience! Erin Hobson and Mike Runfola could not have made the process any easier. Not only did their expertise reaffirm my decision to buy, but they made the buying process fun. I am extremely impressed by my experience with Ourisman Kia of Chantilly, and with the work of Erin Hobson and Mike Runfola. I have never received such first class costumer service before. It is refreshing to work with people who are knowledgeable, outgoing, and who are willing to work at your pace. More

Awesome dealership Chris Bell and Ashley Smith went way above and beyond to help us out. We wanted a 2015 Kia Sedona they gave us the first class treatment going way abo Chris Bell and Ashley Smith went way above and beyond to help us out. We wanted a 2015 Kia Sedona they gave us the first class treatment going way above and beyond. Ashley made sure my wife had zero questions about the operations of the car. Chris as the Sales manager personnel handled our deal without any questions. Most sales managers do not handle the sales of the vehicles but with no hesitation Chris did. Your the best thanks. Keith and Julie More

Kia Optima LX 2015- First Time Car Buyer!! First of all let me say, I spent a few months doing research on both the Toyota Camry and Kia Optima. Both cars really fascinated me and I wasn't sure First of all let me say, I spent a few months doing research on both the Toyota Camry and Kia Optima. Both cars really fascinated me and I wasn't sure which car I wanted to fully commit to. I was driving a decade old SUV and wasn't sure if a sedan was really fitting after being so used to my old car. However, upon arriving at the dealership, I fell IN LOVE with the Optima. I went early in September and spoke to a few employees about the different Kias. They were SO knowledgeable. I had gone to a few other Kia's as well as other dealerships (Mazda, Toyota, etc), but nobody knew their cars quite like Kia. Hands down, the best dealership I have gone to. My parents are big on Toyota- they have had 5-6 Toyotas in the past 20 years. It was a major change for them, but they too were convinced the Optima was the car for me. The warranty, the luxurious appeal of the car, and the spaciousness really won me over. Oh and the price ;) Our sales rep, David Kim (Young Whan) was such a dear!! He was helpful and knew exactly what he was talking about. He was a great liason between my parents and I. He knew how to make them feel comfortable, as I mentioned they were gung-ho about it Toyotas. He made a few points about his family and his own preference in cars that really just made sense. He was hilarious and easy to talk to. When we finally got to financing the car, Altman Tsang was understanding of our needs and wants without being pushy about the purchase. He asked us questions and interacted with us beyond just negotiating business. He was personable and made us feel welcome. He even practiced a little Spanish with my dad! Even though we got right to business, Altman was friendly and made it a lot easier to get through all the paperwork without dragging it out till close. Haha. It was such a lovely experience working with both David and Altman. They are a great duo! In the end, when I finally was able to move the items from my trade-in into my new Kia, An employee named Stephanie (?) helped us set up the bluetooth in the car and explained how the technology inside of the car functioned. She was a native Spanish speaker which made the conversation flow easily with my parents. She helped me pair my iPhone and showed me how the eco function worked, explained when to use it, and when not to use certain functions. She really knew her Kia facts! Overall, I would DEFINITELY recommend this Kia dealership to all of my friends and family. If it makes any difference, I went to a different Kia delearship on the same day, felt uncomfortable, and left. THIS KIA dealership however, really won me over! More