Ourisman Chantilly Kia

Professional, Courteous, and truly Stellar Customer Service! Hands down the best car buying experience we have ever had from the moment we walked up and were greeted until we drove away with our new vehicle…Havi Hands down the best car buying experience we have ever had from the moment we walked up and were greeted until we drove away with our new vehicle…Having someone help with our kids while we were there was absolutely amazing. Mike made it so easy for us to make a decision. His courteous, professional nature was evident through the entire process. He provided such knowledge on every detail to the options we had to choose from. He made the delivery exciting too! Billy is amazing and had such attention to detail in making sure we got exactly what we wanted. We felt so comfortable with everyone there and were treated with such respect--this team truly knows how to take care of customers! More

Wow! Knocked my socks off Ourisman Kia (Chris Bell) I had a stellar sales experience with Christopher Bell at Ourisman Chantilly Kia. Christopher surpassed all my expectations. He went above and beyond I had a stellar sales experience with Christopher Bell at Ourisman Chantilly Kia. Christopher surpassed all my expectations. He went above and beyond to get me into the Optima I wanted at the price I could afford. Christopher was a pleasure to work with; the transaction was smooth and seamless. I am now two days into my new Optima and my smile just keeps growing! This is my second lease with Ourisman Chantilly Kia. The service on my vehicle has always been exceptional. My next car venture will definitely be with Ourisman Chantilly Kia, no hesitation.. Maybe a Blue turbo in my future :-) More

Professional Personal Efficient Purchased many many cars in my life---Ashley Smith is the best salesperson I've ever dealt with. Very smart and knowledgeable about her product. She h Purchased many many cars in my life---Ashley Smith is the best salesperson I've ever dealt with. Very smart and knowledgeable about her product. She has a friendliness that makes you instantly relax and enjoy, as one should, the car buying experience. In the delivery process, her patience was a 10, knowledge of product a 10, and did a great job of making sure I knew the features of the car. Nice job Ashley, Thank you Ted Michals More

Customer Service Exllence I have heared so many good reviews about this dealership and i wanted to see it for myself.So ,my wife and i visited this dealership on Sunday mornin I have heared so many good reviews about this dealership and i wanted to see it for myself.So ,my wife and i visited this dealership on Sunday morning and right there a young sales consultant by the name of RyanPhlegar has greeted us very politely and listened to us and stayed with us all the way.Ryan was very knowledgable about Kia vehicles and he was able to answer all of our questions.Thanks for your professionalism and dedication .In addition to Ryan ,Sales manager Jeff Hoyt was very profesional and helped us close the purchase .Overall ,We were definitely satified with our visit to your Delaership and we highly recommend it to everyone who needs to buy a car. You made car buying easy and happy experience. More

superb service!!! these guys are simply awesome can't be beat! At first I was ready to walk out the door because I may have not wanted the car I saw but one he showed m these guys are simply awesome can't be beat! At first I was ready to walk out the door because I may have not wanted the car I saw but one he showed me my 2014 Kia Optima Hybrid I fell in love with it and haventertainment look back ever since. Mr David Kim and Mr Chris Bell simply fantastic. More

A Dealership that treats you like family! If you want a dealership that truly treats you like family then Ourisman Chantilly Kia is the place for you. The ultimate experience awaits you if yo If you want a dealership that truly treats you like family then Ourisman Chantilly Kia is the place for you. The ultimate experience awaits you if you fear the stereotypes of going to a car dealer. There was absolutely no pressure at all to do anything. If you wanted to be left alone you are left alone. If you wanted info or advice it was provided with great professionalism. We could tell that manager Chris Bell took pride in the company and living up to the promise of a simple, honest, and hassle free purchase experience. He and Farooq, our salesman, were willing to do anything within reason to make us happy. We truly got the feeling that if we needed time to think, we would be able to do so without the criticism and guilt that most dealers impose upon you. We could not recommend them more highly and when it comes time to purchase another car, they will be the first people that we will consult. More

New Kia for my 40th Birthday I had been searching the internet looking at dealerships and prices for new Kia's I knew what I wanted was just looking for the best price, and with i I had been searching the internet looking at dealerships and prices for new Kia's I knew what I wanted was just looking for the best price, and with it being cold and the fact that I hate car shopping the internet was the best way. Ourisman Kia had the best prices and the friendliest people. Emails between Hal and I for about a week, he was very considerate of my work schedule which is crazy, Hal was ready when I got there and was very pleasant to work with. Erin was great with answering all my finance questions and getting me in the car that I wanted with a payment that was in the range I was looking for. I definitely would recommend this dealership to anyone looking for a new car. More

I felt like family Ashley found my girlfriend and I walking around in the ourisman chantilly lot after having just been told the car we drove up to buy in Chantilly va h Ashley found my girlfriend and I walking around in the ourisman chantilly lot after having just been told the car we drove up to buy in Chantilly va had been sold. We had driven for around an hour from Maryland to buy a car and where pretty defeated when they told us the car had been sold. It went from both of us being down to getting the best service and the most happily I have handed over that much money to anyone in my life. Ashley was incredibly helpful, sweet and just as excited for us about the car she helped us find. Jeff was incredible in working out the right payment plan. Erin was great explaining the details of the financing options and stayed on top of everything once i left, in terms of the getting me the plates for the car. The whole place really just felt like family. To be honest they were so good to me this post will look doctored. All ill say is i got a loan for over 12000 dollars and when i went back to give them my emissions inspections a few days later i took them all pastries from Starbucks and knew all of them by name. If that isn't proof of how great they were i don't know what is. I was especially very touched by how great they were since my last car purchase was the worst thing i have ever been apart of. They weren't trying to sell me, we were all working together to find a situation that was beneficial for all. It wasn't a "who'll compromise" type of situation but one of collaboration and not in the least cagey. BY FAR, THE BEST PURCHASING EXPERIENCE I HAVE EVER HAD! I really hope you take my word and experience how car buying can be as oppose to how it is. More

Our new car experience! Today we purchased a Kia Sorento 2015. Zack was a new salesmen that came to greet us. We then met the manager Chris Bell. They did not pressure us at Today we purchased a Kia Sorento 2015. Zack was a new salesmen that came to greet us. We then met the manager Chris Bell. They did not pressure us at all. They were willing to hear what we wanted in a car.They showed us three choices and we test drove one. I was sold on the color of the one I chose. My husband was interested in a red but then we chose the platinum. The salesman and the manager were very professional as we made our decision. The process to get financing was painless. Erin was very knowledgeable and professional. We enjoyed our experience and we are so excited that we made our purchase at Ourisman Chantilly Kia. Sincerely, Clifford and Linda Gregston More

Great team! Fast, fun and fair! (Even to women!!) My car was totalled 2 weeks ago and I went to several dealerships in the Chantilly Auto Park area, As a woman, I dread dealing with car salesmen. This My car was totalled 2 weeks ago and I went to several dealerships in the Chantilly Auto Park area, As a woman, I dread dealing with car salesmen. This was such a different experience. Chris Bell greeted me at the door and was so friendly and relaxed, he seemed like an old friend. We spoke on the phone and he had a couple cars waiting for me when I arrived. He asked me how much I could spend and what I wanted and made it happen. As I said to him he "worked magic" to get me rebates and into the car I loved. David Kim is beyond knowledgable about the KIA, he even set up my Bluetooth!! And even my finance guy, Bryan Whitlow was friendly, and fast. This is my 8th car, and my absolute best experience I have ever had at a dealership. They were friendly, and beyond fair with the pricing and I felt like they were really helping me into a car. I have never had a KIA and these guys taught me about the vehicle, gave me a great deal, and we actually laughed and had a good time!! I would definitely send anyone and everyone to Chris Bell and his team, they are great and I actually look forward to having my car serviced and seeing them again! More