Ourisman Chantilly Kia
Chantilly, VA
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950 Reviews of Ourisman Chantilly Kia
First Kia - Love it! With a new driver in our house, it was time to start looking for a third car. We decided to check out Ourisman Kia. This was our first time considerin With a new driver in our house, it was time to start looking for a third car. We decided to check out Ourisman Kia. This was our first time considering Kia. We had an idea of what we wanted though were not feeling the need to make any immediate purchase. Warmly greeted as we entered the dealer by Ben (who became our sales rep) and what followed was the best car buying experience we have had! There was no pressure or stress in the process right down to figuring out how to get our new purchase home. What started as a window shopping trip ended up with a home delivery of our new car! I highly recommend Billy and his team at Ourisman Kia. Follow-up after delivery has also been fantastic. Looking forward to many years with our new Kia Sorento. More
Thank You KIA Chantilly! This past Saturday, I purchased my KIA Sorento from Ourisman Chantilly. I must say the experience was outstanding -- from the moment I walked in to d This past Saturday, I purchased my KIA Sorento from Ourisman Chantilly. I must say the experience was outstanding -- from the moment I walked in to driving out of the lot with my vehicle. Thank you to Chris, Hal and Erin who made a potentially difficult day pleasure, providing the highest quality service I have experienced in quite a long time. And I can't forget Zack -- thank you also. All our questions were answered, options discussed, and much laughter and enjoyment occurred. Would I recommend KIA Chantilly.....ABSOLUTELY. Thanks all for a great experience and a wonderful vehicle. More
Kia rocks! Wonderful car buying experience! Highly recommended!! Informative, attentive and friendly sales team ... ! Ken Meade- our Sales rep was a pleasure to Wonderful car buying experience! Highly recommended!! Informative, attentive and friendly sales team ... ! Ken Meade- our Sales rep was a pleasure to work with. Very knowledgeable..helpful and warm human being. On a scale of 1 to 10; 10 being excellent...I would give him a 11 ! Strongly recommended. Great car buying experience. Ben and Silvia were very helpful too ! Keep up the good work KIA team! :) More
First time purchase of a Kia I walked in on a recent Sunday afternoon (2015) and a very personable sales representative, Ashley Smith, greeted me immediately and assisted me in my I walked in on a recent Sunday afternoon (2015) and a very personable sales representative, Ashley Smith, greeted me immediately and assisted me in my purchase of a new Kia Sorento. Ashley knows her product very well and she was not pushy or insistent on any aspect related to purchasing a new car. Chris Bell, the sales manager at Ourisman Chantilly Kia was also most helpful and expedited the final processes for the sales agreement, as it was getting late. Erin Hobson was fantastic at finding me a great finance package that fit my budget. The showroom is huge and very well maintained (as well as the service area I might add). Ourisman Chantilly Kia has a large inventory from which to choose. I love my Kia Sorento. It is probably the most comfortable automobile I have ever owned, and I have owned many! It drives fabulously and handles great in snow and slush!! As I had to find out one day after purchasing my car...:) All in all, a wonderful car buying experience. A well made purchase and most importantly, a very happy customer. I encourage everyone entertaining the thought of a new vehicle to go to Ourisman Chantilly Kia. Alicia D. More
Wonderful David Kim was a pleasure to work with. This was our first experience buying a new car and we were very happy with how everything went. He was courte David Kim was a pleasure to work with. This was our first experience buying a new car and we were very happy with how everything went. He was courteous, kind, informative and pleasant throughout the process. He answered all of our questions and clearly tried to get us the best deal for what we were looking for. We are very happy with our purchase and would be excited to work with David in the future if we decide to purchase another vehicle! More
Car buying experience We had the pleasure of working with Ryan Phlegar last week when purchasing a vehicle for our daughter. He was excellent!! Very knowledgeable and helpf We had the pleasure of working with Ryan Phlegar last week when purchasing a vehicle for our daughter. He was excellent!! Very knowledgeable and helpful. He was not a pushy salesman and made us feel very comfortable throughout the process. We are beyond thrilled with our purchase!! The car is absolutely beautiful and we got a great price!! Erin Hobson in finance worked very hard to get us the best rate in financing and we are very happy! Thank you to Kia and their great staff for making this experience very positive. We will definitely recommend them to everyone!! Missy & Keith Hillenbrand More
New Happy KIA Customer :) I’m writing this review as a humble note of appreciation for the outstanding service I receive at Ourisman KIA, Chantilly, VA in December 2014. I wa I’m writing this review as a humble note of appreciation for the outstanding service I receive at Ourisman KIA, Chantilly, VA in December 2014. I was looking to trade my Cadillac SRX and to lease a newer vehicle. I was dreading going into a dealership from previous bad experiences. When, I 1st walked into the KIA dealership, I was greeted by a friendly staff. I was also greeted by Ken Meade in Sales. Ken had such a genuine warm smile and he was a pleasure to work with. He listened to what my wants were and never seemed pushy or desperate for a sale. His main goal was to find me something that would accommodate my needs and keep me looking stylish too. KIA has so many different options and beautiful vehicles it can be rather hard to decide which vehicle you really want. However, Ken was very knowledgeable of all the vehicles and he himself was excited about the changes KIA has made within the past years. He was patient, professional and just an overall genuine person (I can be a bit picky, so he was great). I was completely sold on the beauty, safety and warranty on the cars. I decided to go with a KIA Optima and after a day or so; I realized the Sorento would have been a better fit for me and my family. Ourisman KIA has 3 day money back (no questions asked) deal- I’m unsure how long the deal last so, please ask. Ken had mentioned this deal to me, but I thought if I returned the car there would be a problem. Total opposite!!! I returned the car and still received the same friendly service! I was in pure shock! Seemed too good to be true, but it wasn’t. I got the KIA Sorento and I love it!! Chris Bell was awesome he really made it work for me. Chris and Ken went above and beyond to make me happy. I can’t tell you how happy I was when I left. I would recommend this dealership to anyone who feels pressured walking into a dealership… This dealership has an excellent staff and everyone is so nice- just see the changes KIA has made and they have the best warranty hands down!!!... Ask for Ken Meade he is awesome!!! Sincerely, Dana S. New KIA Customer More
Definitely the best I avoid the car buying experience like the plague because often it's a long process with pushy salesmen. I went to Ourisman late last night and it was I avoid the car buying experience like the plague because often it's a long process with pushy salesmen. I went to Ourisman late last night and it was definitely the opposite. The moment I walked in Benjamin Braunstein greeted me and within minutes was able to find me a perfect match. He easily answered any questions I had and definitely made the experience awesome for my family even though it was almost close. After that Emmad Sherdel took over and helped me go through each of the options in terms I could understand and made the process painless. I didn't feel pressured or overwhelmed which is a big difference from my normal car buying experience. I'll definitely be coming back and recommending everyone I know. More
Great new car buying experience I had such a pleasurable experience purchasing a new Sorento from this dealership. Ben Braunstein, Chris Bell and Bryan Whitlow were all extremely kno I had such a pleasurable experience purchasing a new Sorento from this dealership. Ben Braunstein, Chris Bell and Bryan Whitlow were all extremely knowledgeable, friendly, and answered every question I had. More
Outstanding Experience We had another outstanding experience at this dealership... Ryan Phlegar, Farooq Mohammed, Emmad Sherdel and Chris Bell are the reasons we keep coming We had another outstanding experience at this dealership... Ryan Phlegar, Farooq Mohammed, Emmad Sherdel and Chris Bell are the reasons we keep coming back (7 cars purchased through Oursiman). We love our Kia's and it is the personalization and care these gentlemen provide that keeps us coming back even now as we live in Chicago. I would recommend this dealership over any other in Virginia or in our case the U.S. Thanks for making our experience a great one!!! Bruce Bentley More