Ourisman Chantilly Kia

Happy Customer A couple weeks a ago I leased my first vehicle thanks to Kia. Hal really made the process go very smoothly. I am very pleased I leased my 2015 Kia Opt A couple weeks a ago I leased my first vehicle thanks to Kia. Hal really made the process go very smoothly. I am very pleased I leased my 2015 Kia Optima from here. I will recommend everybody I know who's looking for a car to go there. More

no pressure Purchased a KIA soul Hal was very helpful and did not pressure us in any way did everything in his power to get us a great deal. Emmad really worked w Purchased a KIA soul Hal was very helpful and did not pressure us in any way did everything in his power to get us a great deal. Emmad really worked within our Budget and really answered all our questions and concerns .They both seemed very genuine and we feel we got a great deal . More

Excellent no pressure buying experience. A very relaxed no pressure buying experience. The salesman Ryan Phlegar, Sales Manager Jeff Hoyt and Finance Manager Silvia Aviles were very knowledge A very relaxed no pressure buying experience. The salesman Ryan Phlegar, Sales Manager Jeff Hoyt and Finance Manager Silvia Aviles were very knowledgeable, polite, and professional and did everything they could to make my purchase of a new 2014 Optima Hybrid meet all my parameters, including my trade-in. I would highly recommend them to anyone considering purchasing a Kia, a brand which I believe offers the best value for the money. More

"First Kia very impressive" Jeff hoyt, sales manager and Ashley Smith, sales woman They gave me a peace of mind without pressure.showed me very detail about the car Sorento als Jeff hoyt, sales manager and Ashley Smith, sales woman They gave me a peace of mind without pressure.showed me very detail about the car Sorento also, good deal. I'd like recommend everybody in here Chantilly Kia. They are good!!! More

Also purchased my Second KIA 3 years back when I had purchased the KIA Sorrento, then I was treated fair and great. This time My better half wanted a compact car and we got a q 3 years back when I had purchased the KIA Sorrento, then I was treated fair and great. This time My better half wanted a compact car and we got a quote from True Car. We dropped in at Ourisman Chantilly without any appointment and were test driving the immediately available Kia Rio. Mike Runfalo made the experience great and unforgettable with his professionalism and great assistance in explaining the best options and availability. Billy was kind to meet our price expectation and Emmad ensured we were in and out under a couple of hours. Thank you guys !!! I personally recommend Ourisman Kia at Chantilly and am looking forward for the reliability of Kia in Rio :-) More

At Awe Ben B. was awesome! He made my first car buying experience a delightful experience. He was very patient with me as I walked from car to car. He didn Ben B. was awesome! He made my first car buying experience a delightful experience. He was very patient with me as I walked from car to car. He didn't even flinch once during the test drives. He also kept good company while we waited to hear from the bank. Ben B., deserves a raise and a promotion. He single handedly turned an experience I was very hesitant going into to a slice of cake. He turned one of the worst days of my adult life into a good one through his outstanding service and extremely personable attitude. THANK YOU! More

Professional service with a smile! I went to this dealership as my lease was ending on my Honda Pilot. I was on my 3rd (or 4th, can't really remember!) Honda Pilot and I really loved it I went to this dealership as my lease was ending on my Honda Pilot. I was on my 3rd (or 4th, can't really remember!) Honda Pilot and I really loved it, but I figured I could at least give the Kia Sorrento a lookover, since it was rated higher (and cheaper) than the 2015 Honda Pilot was. Ashley Smith greeted me and helped show me all the bells and whistles of the various models, and took me and my wife on individual road trips, as we were with our kids. I decided that I was interested, but the model I wanted was a bit pricey for my budget. After a bit of negotiating (Who DOESN'T negotiate at a dealership), we came to a very reasonable agreement and made a deal. To top it off, during my signing of the paperwork, Ashley helped keep my 2 children occupied while the financial manager and I signed and discussed everything, as my wife had to leave on short notice, leaving me with the kids. The dealership also has a small room where kids and young teens can play with some toys and/or watch video games. I really appreciated the time and effort Christopher Bell and Ashley Smith put into getting me into my new Kia, and I would definitely recommend to people that they stop by and check it out. More

Professional, Fun and knowledgeable! I visited this dealer twice in the past 4 months. The first time I was just looking and I appreciated Mike Runfola for not trying to pressure me to bu I visited this dealer twice in the past 4 months. The first time I was just looking and I appreciated Mike Runfola for not trying to pressure me to buy that day. He continued to keep in contact with me over email. Answering all me questions and giving me prices. I returned to Ourisman ready to buy with an amount in mind. I worked with Ben Braunstein and he was very helpful. He was able to answer all my questions and I did not feel rushed. Each person I came on contact with was knowledgeable and patient. Chris Bell was more than fair on my trade in value and Emmad Shredel was amazing at explaining my financing options. This was hands down my best car buying experience. Not to mention my new Sorento is BEAUTIFUL!!! More

Impressed with Quality & Kindness This is the third dealer I've been to in my life, and the fifth that I emailed or talked to recently regarding my wanting to trade in a Honda Accord This is the third dealer I've been to in my life, and the fifth that I emailed or talked to recently regarding my wanting to trade in a Honda Accord and put the value down towards a newer car. I did a lot of research before deciding on visiting Ourisman Kia - and the primary reasons I decided to go in person to this dealer were their online pricing, online ratings, and conversation I had with Henry. He was informative, low key, and didn't try to pressure me at all. I wanted to test drive a Kia Soul and had changed my mind a few times before finally deciding that this was the car for me. It's hard to explain exactly why - but love that Soul!! Long story short - I worked with the Emmad in finance, Henry in sales and also met many others including Jeff who were a wealth of welcoming and good information. I happily left with a leased brand new Inferno Red Kia Soul and adore the car. For whatever reason, after a day or so felt unsettled about leasing. It's something many comfortably do, but maybe I'm just old school and in the end want to own my own vehicle or decide to trade it in on my own terms. It just didn't seem like it would ever feel like "my" car. I called two days later (today) and asked if their "3 day no questions asked return policy" applied to leases and the person I spoke with in finance said yes. I let her know I wanted to return my car and offered up the issues I had with leasing. She asked if I would be willing to listen to some purchase options when I came in, and could not have been nicer, which was a relief since I was nervous to come in and return the new Kia Soul. I was warmly greeted by Henry, followed by Jeff and another sales associate I had met yesterday who helped me get my plates off of my old car. Jeff worked with me on my issues, and collaborated with Emmad to offer me something I could not refuse. Henry even cleaned my old coveted personalized plates and put them on my new car (this wasn't possible with a lease - but is allowed with a purchase). All I can say is that I'm now a happy camper, and making payments towards eventually owning my awesome Kia Soul. Am thrilled. One interesting thing is the incredible teamwork that is present when you are there. Even in the few days that I have dealt with them - if I needed something - it didn't matter who I initially dealt with - a smiling nice person was always at the ready to assist. This is hard to come by and made for a wonderful experience. I was respected, listened to, and a more than fair solution was worked out - all in a very short amount of time. If you want an experience where *your* best interests are at heart - and not lining someone else's pockets - or the dealership's interest coming before your own - please visit Ourisman Kia in Chantilly! I'm not paid to write this - it comes from my heart - and am not a naturally trusting person. They will truly take the time to work with you - and if you're not happy - will take the time to figure something out so you are. More