
Ourisman Chantilly Kia
Chantilly, VA
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955 Reviews of Ourisman Chantilly Kia
Great Service Carolyn Condon did a first rate job of managing my recent transaction. She was knowledgeable, professional, and patient as I changed the parameters of Carolyn Condon did a first rate job of managing my recent transaction. She was knowledgeable, professional, and patient as I changed the parameters of the deal during the day. She made me feel comfortable and worked hard throughout the transaction to make sure that I was satisfied. I recommend her highly. More
Best Car Dealership I recently went to Ourisman Kia and got a great deal on a 2015 Kia Optima hybrid thanks to the salesman Aaron King and the GM Billy Brown. Derrick in I recently went to Ourisman Kia and got a great deal on a 2015 Kia Optima hybrid thanks to the salesman Aaron King and the GM Billy Brown. Derrick in Finance helped me get a better interest rate than I was going to get from my credit union also. Overall, they were the best group of guys I've dealt with buying a car. I will definitely go back again and recommend to friends and family. More
Great car buying experience... the way it should be I had the opportunity to work with Zach Meyer as I sought my new Kia. He was great to work with and very patient. He had answers to all of my question I had the opportunity to work with Zach Meyer as I sought my new Kia. He was great to work with and very patient. He had answers to all of my questions. Very satisfied with my new Kia and glad to have an enjoyable car shopping experience. Thanks Zach. More
THE best car buying experience! This past weekend my husband and I purchased two new Vehicles from Ourisman and couldn't have had a better experience. Tyler was an amazing Salesman, This past weekend my husband and I purchased two new Vehicles from Ourisman and couldn't have had a better experience. Tyler was an amazing Salesman, Chris was definitely on our side and got us the deals we were looking for and Ben rounded out the team and pushed the process to the finish line. Would recommend Ourisman Chanitlly Kia and those guys to anyone! More
great experience! David was full of kind service and helpful! The whole service was excellent. Their price was good- and warranty and services are great. I love my David was full of kind service and helpful! The whole service was excellent. Their price was good- and warranty and services are great. I love my Kia Forte. More
Awesome customer experience - ask for Tyler Bratcher! An excellent experience, primarily due to Tyler Bratcher, an up and coming rock star on their sales team...make sure you ask for him! I needed repair An excellent experience, primarily due to Tyler Bratcher, an up and coming rock star on their sales team...make sure you ask for him! I needed repair work done for two safety recalls, and I had my infant daughter and dog with me due to circumstances beyond my control. Tyler did his job and asked when I would be looking for a new vehicle and showed me the fleet, but was not pushy when I said I was not on the market. I figured he would walk away knowing he could not make a sale but this was not the case...over the next few hours he walked my dog while I took my daughter inside, gave me the local insider scoop about the area, checked in with service to see what the timeframe was like, and helped me checkout (since my hands were very full!). A month later he checked in to see how my car was running (this was definitely a standout move, considering he is not on the service side). I told him I had not heard about a part that had been ordered and within an hour I received a call that it was in, was told to come in whenever was convenient and while I was there my car was cleaned and I received a free 16 point inspection. Definitely two great experiences, and he is the reason I will keep going back...definitely a standout on their team and in the auto sales industry in general! More
Pleasant customer care and experience I went to multiple dealerships on Presidents Day prior to going to the Ourisman Kia in Chantilly to check out which one would work with me and help me I went to multiple dealerships on Presidents Day prior to going to the Ourisman Kia in Chantilly to check out which one would work with me and help me on getting a used vehicle. When I got here and was greeted quickly and treated fairly by Tyler Bratcher. All my questions were answered and there was some pressure but I assure you it was because of their excitement in their business. After I found the 2014 Kia Optima SX that I liked and got my trade appraised, they wanted to make me happy and were thankful for my service in the military that made the deal happen! With only having a certain amount that I had to purchase the vehicle. I certainly left that way and will be happy to visit them again next time I'm in the market for a vehicle or recommend anyone here. Process took a little bit was the only thing negative, waiting on paper work and appraisal. Total time in dealership was about 4hrs. More
Great customer care/sales experience from Chrystal & Ashlee! I didn't wind up going with a Kia, (great car, the Niro just didn't fit my needs) but both Chrystal and Ashlee worked with me, no gimmicks, great pric I didn't wind up going with a Kia, (great car, the Niro just didn't fit my needs) but both Chrystal and Ashlee worked with me, no gimmicks, great pricing, very professional, and easy to work with. A delight, especially considering it was BUYING A CAR. Which is usually the worst. THANKS Chrystal and Ashlee, and you should go to them if you're in the market!! More
Great Products; Great Service I spent the weekend looking at newer cars in my price range and only Ourisman had a car that was in excellent shape. Ourisman was also willing to nego I spent the weekend looking at newer cars in my price range and only Ourisman had a car that was in excellent shape. Ourisman was also willing to negotiate with me. What drives a car sale for me is costs. Bells and whistles I don't need for a depreciating asset. Zach picked up on that. My car is spectacular and the financing process was very smooth, considering it was a Sunday when I made the deal. More
Great experience! We had a great experience when buying our Cadenza. Tyler really helped us and guided us through the process, and we left the dealership with smiles. E We had a great experience when buying our Cadenza. Tyler really helped us and guided us through the process, and we left the dealership with smiles. Every staff member we came into contact with was positive and knowledgeable about any questions we had and even those questions we didn't think to ask. We will recommend Tyler to anyone who may be considering a Kia! More