
Ourisman Chantilly Kia
Chantilly, VA
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955 Reviews of Ourisman Chantilly Kia
Used vs New I went to go and look at a very low mileage used Kia SUV and ended up driving off with a 2018 Kia that I leased. Very happy with the entire experienc I went to go and look at a very low mileage used Kia SUV and ended up driving off with a 2018 Kia that I leased. Very happy with the entire experience and looking forward to getting to know Kia over the next three years. Great start to the relationship! Thanks to Zach for his patience and professionalism. More
Loving our Kia Sedona If you’re looking for a family car and want to work with someone who knows all the details and aspects of a vehicle, and who is looking for the best o If you’re looking for a family car and want to work with someone who knows all the details and aspects of a vehicle, and who is looking for the best option for you, Caroline Condon is the woman to see at Kia Chantilly. She was lovely, informative and really understood what we were looking for. Buying a car is a huge deal and we never felt we were being pushed in any way, it was all a very wonderful experience. We bought a Kia Sedona and absolutely love it and feel so good about the whole purchase process. Much love to Caroline! More
Excellent service! Just recently leased a vehicle from Billy Brown at Kia in Chantilly . The staff provided great customer service and I got an excellent deal. Tyler Just recently leased a vehicle from Billy Brown at Kia in Chantilly . The staff provided great customer service and I got an excellent deal. Tyler was my salesperson and very responsive and worked hard to make sure the process went smoothly . I trust them and I would highly recommend anybody to them. More
Great Experience - I recently purchased a Kia Sorento from Ourisman. It was the best experience that I've had at a dealership. They didn't play games and didn't try an I recently purchased a Kia Sorento from Ourisman. It was the best experience that I've had at a dealership. They didn't play games and didn't try any high-pressure tactics. I worked with Crystal Mullins-Kerns who was honest, easy to work with, and honored the pricing commitment that she had made to me. I was in and out in less than 2 hours with my new Sorento. I'll recommend Ourisman to family and friends. More
In and Out with a Car In Less Than 3 Hours! Tyler and Ben made car buying FUN! (Yes, you can read that again, FUN!) We went in having done our research on the Niro, not knowing if we would actua Tyler and Ben made car buying FUN! (Yes, you can read that again, FUN!) We went in having done our research on the Niro, not knowing if we would actually like the car or not, and having even more questions about Kia in general. Tyler was a joy to work with, was passionate about representing his brand, and made every step of the car buying process smooth, transparent, and pressure-free. We can't wait to say hi to these guys when we go in for checkups! More
Very Pleased with the whole process I knew almost everything I wanted to know about the car going in. Aaron King came out to meet me and was very friendly. I let him know that I was just I knew almost everything I wanted to know about the car going in. Aaron King came out to meet me and was very friendly. I let him know that I was just test driving today and I wouldn't be purchasing today, and he simply said "no problem at all". There was zero pressure from his side and I really appreciated that. The next day he'd spoken to his sales team and they made an offer to me that was about $4000 off of their internet price, not the MSRP. I went in and was finished in 2 hours. Ben Braunstein was our finance guy and he was spectacular as well. I was always taught to treat them as "your enemy" so as to not get blindsided, but that was not needed with Ben. He was very accommodating to my needs and didn't push anything extra onto me that I didn't want. Highly recommended across the board! More
Great Customer Service and Purchase Experience I'm very pleased by the wonderful service I received at Ourisman Chantilly Kia. Everyone I interacted with was friendly and helpful. From the start, w I'm very pleased by the wonderful service I received at Ourisman Chantilly Kia. Everyone I interacted with was friendly and helpful. From the start, with the True Car Pricing and Christal, everything was open, honest and upfront and continued from there. Aaron King, my sales consultant was fantastic. He outdid my previous car buying experiences with his easygoing friendly attitude and his ability to really listen to what I was saying I needed AND what I wanted. Realizing that numbers and cost were important to me Aaron respected that and responded, working with the finance folks to make sure I had the big picture and the monthly numbers to help me decide on something that met both the want and need department. Aaron was always patient, empathetic and quick to smile which helped make the test drives quite pleasant. I worked with Joe in the finance department and also got to meet Christopher Bell. Like Aaron, they were helpful and upfront with me. Being in the midst of a divorce, finances are kinda fuzzy (and that's the easiest of my weird financial situations). I thought I was going to need a cosigner, but they didn't just take me at what I said, they respectfully asked why (because that's what other dealers had said) and because of their diligence and willingness to follow up with me I (thankfully) didn't have to go through the mess of a cosigner. Yay! Joe was thorough and helpful in the financial/checkout process, answering all my questions and making sure the paperwork was in order. Faced with some technical difficulties he was always calm and good spirited. It's been a couple days since the purchase and I am so happy with my beautiful carribean blue Kia Soul. However, I'm most pleased and thankful that looking back at the process of this car purchase I worked with such professional, helpful people-persons who really take the idea of customer service seriously. I can, without hesitation, 100% recommend Aaron King and his associates at Ourisman Chantilly Kia as I know I look forward to continuing to interact with them during the serving of my car. I'm so pleased their True Car was the best price, which brought me to them. More
Great experience This was the second time I've leased a car from this dealership. My sales associate Tyler got me a good deal on the car I wanted in a speedy manner. H This was the second time I've leased a car from this dealership. My sales associate Tyler got me a good deal on the car I wanted in a speedy manner. He was a pleasure to work with. In finance I was speaking with Derek and it went just as smoothly. Highly recommend this dealer. More
A great team and a great deal! We recently purchased our 2nd and 3rd cars from Ourisman Chantilly Kia and I can't say enough great things about the sales team there. I originally we We recently purchased our 2nd and 3rd cars from Ourisman Chantilly Kia and I can't say enough great things about the sales team there. I originally went in because I was told Billy Brown, the GM, would offer a great deal and that proved to be true. Sales staff is great but the real gem there is Chris Bell, the sales manager. Because of my trust in him, I made it clear I really only wanted to work with him. He gets people, and he goes above and beyond to strike a deal with you. If you're willing to go in there and actually negotiate a good deal, you'll get one- don't expect them to just give it away though. They've got to pay their bills too. If you're looking to purchase a Kia, I promise you'll likely not find a local dealership that will give you a better deal. More
Fantastic Customer Service and Attention to Detail I would strongly recommend visiting this dealership. The customer service, most notably with Chris Bell and Aaron King, was fantastic! They even fol I would strongly recommend visiting this dealership. The customer service, most notably with Chris Bell and Aaron King, was fantastic! They even followed up with a phone call a day later to express appreciation for our business with additional offers. Thanks again, gentlemen! More