Ourisman Chantilly Kia

Great! Good, clear information! My first test drive was in April, 2018. Zach was clear and straightforward with the information I needed. I let him know I would be test driving oth My first test drive was in April, 2018. Zach was clear and straightforward with the information I needed. I let him know I would be test driving others and doing my homework. He kept in touch but not pushy. I came back last week and did a second test drive, reviewed everything and I asked more questions. He had the answers, and searched out the best deals for me. I took a long time, talking it over with a family member, and Zach was patient with it all. So, I made my choice in confidence and have been very happy driving my new, 2018, Kia Soul, in the blue color I absolutely love! Thanks, Zach! More

Best car buying experience ever! We had the absolute best experience leasing the Kia Sportage for our son last month....that we went back last night to lease the Kia Niro for myself a We had the absolute best experience leasing the Kia Sportage for our son last month....that we went back last night to lease the Kia Niro for myself and 50 mile daily round trip commute. Tyler Bratcher and Ben Braunstein were fantastic in making it a quick and painless process!! I highly recommend working with them as a team. Now we're waiting for the Telluride to come out :) More

Caroline is the best car sale person ever! I am really impressed by the great service we received from this dealership in general, and from Caroline Condon in particular. During the entire sale I am really impressed by the great service we received from this dealership in general, and from Caroline Condon in particular. During the entire sale process, Caroline was very patient and focused on showing us the best KIA vehicle for our particular needs! She truly made the car buying experience relaxing and non-stressful, which, if you are in the market for a new vehicle, you know how stressful it can be! Five stars for her in particular, and, if you are in the KIA Chantilly neighborhood, I recommend popping over and giving Caroline a hello! I am sure she will treat you with the same 5-star class she treated us! God bless her and KIA, we wish her a great career ahead of her! She surely deserves it! Thank you, Caroline. More

Wow! a terrific car buying experience I can not remember a better car buying experience. Everyone I encountered was pleasant, helpful and well informed. In particular, Zach Meyer, Chris Be I can not remember a better car buying experience. Everyone I encountered was pleasant, helpful and well informed. In particular, Zach Meyer, Chris Bell and Ben Braunstein. As Ben and I mentioned, everyone is treated like they would treat their grandmother. Wonderful experience More

Kia is great!! <3 This new Niro!! Farooq @ kia chantilly is great, as well as the woman we worked with in the finance department, Yesenia. He helped us choose between vehicles, and eve Farooq @ kia chantilly is great, as well as the woman we worked with in the finance department, Yesenia. He helped us choose between vehicles, and even took us over to the toyota dealership to also test drive a prius (which my husband didn't even fit in!) We also went to try out a c-max, which had better visibility, but had NONE of the bells and whistles of the Niro. The first car we test drove was the 2018 Niro, and comparing it to other hybrid models, it is MILES ahead of the competition. The Niro is a 4 door hatchback hybrid with 50mpg!! It has the screen that pairs with your phone/gps, heated seats, etc! The seats all flip flat in the back and there is tons of storage! We LOVE this car!! The cost for the vehicle lease ended up being $220 for 2 years/30k miles, and with the interior/exterior protection, and the tire warranty, ended up being $297/m with $3200 down. Ford quoted $340 for the c-max, with crazy rules attached, for the exterior they wouldn't cover any dings larger than a quarter!!! If you are thinking of skipping the Kia dealership on your trip to the auto circle, DON'T!!!!! More

Great Experience and Outstanding Salesman We arrived at your dealership to be greeted by Farooq Mohammed and he also had a trainee following him. My husband is very big on what the salesman k We arrived at your dealership to be greeted by Farooq Mohammed and he also had a trainee following him. My husband is very big on what the salesman knows about his product and has many questions with whatever he purchases. Mohammed did not disappoint my husband at all, in fact he knew every and very knowledgeable about all his answers. Your dealership has a “gem” in Mohammed. We were very impressed with our experience because of him and he deserves to be recognized! By far our satisfaction to buying a Kia for the first time is because of our experience with Mohammed. FIVE STARS ?? for him! More

Excellent Service and smooth process I purchased my first Kia after downgrading from a Mercedes SLK. My expectations was high and the Sales Consultant and Finance Manager were very profes I purchased my first Kia after downgrading from a Mercedes SLK. My expectations was high and the Sales Consultant and Finance Manager were very professional and knowledge. Borh made the process of purchasing a vehicle smooth and stress free. Thank you so such for the excellent service. More

WORST EXPERIENCE EVER Repeat customer. Had a horrible experience the first time we dealt with them, but when we were considering upgrading after 6 months, decided to go bac Repeat customer. Had a horrible experience the first time we dealt with them, but when we were considering upgrading after 6 months, decided to go back, just thinking we would get a better deal dealing with the SAME dealer, being a repeat customer. WRONG. EVER WORSE CUSTOMER SERVICE. The "General Manager" wouldn't give me his name. And the salesman, AARON... are the two worst people I have ever dealt with any dealership in 35 years. I would not recommend dealing with them. HORRIBLE CUSTOMER SERVICE, xx PRICING, and they will just try and lie to make deals, and then make you feel like they are "doing you a favor" by giving you LOWER than market value on our trade. FOR A BRAND NEW vehicle with 7500 miles on it. The texted called my brother after I spoke with him and TEXTED him telling him that I was being rude!!! All because I wanted him to explain the process to me, and he couldn't. When i talked to the GM about the horrible customer service I was getting, he refused to give me his name. He was super short, no emotion, no SORRY or apology for his salesman, in fact he stated that he didn't do anything wrong! I never write reviews... but after this... I am going to tell every single person I know. More

Friendly & Outstanding Dealership The journey started with Farooq Mohammad greeting us and taking us around and helping us find what we needed. He was quite professional and took time The journey started with Farooq Mohammad greeting us and taking us around and helping us find what we needed. He was quite professional and took time to get all the details for each car we asked for. Farooq provided his insight when we were not sure which car to buy. We stayed at the dealership for an over 3 hours and my son was still having fun. If it was not for Farooq, Kia was just another dealership of the many dealers we visited. We visited many dealers over the week and Farooq helped us make the purchase. Thanks Farooq, you made our car purchase pleasant and smooth. More

Outstanding I had a wonderful experience from start to finish. Jimmy Posada greeted me and found the car I wanted very quickly. The pricing went smoothly and be I had a wonderful experience from start to finish. Jimmy Posada greeted me and found the car I wanted very quickly. The pricing went smoothly and before I knew it, I was out and on my way with the car that I wanted. Benjamin Braunstein finished the financing up quickly and answered all of my questions above and beyond what I needed. This will not be my last car that I purchase at Ourisman. I recommend this dealership to anyone who wants great service when they purchase a new car. More