Ourisman Chantilly Kia

Superior Customer Service Caroline Condon is an excellent sales consultant. She took her time and showed me all my options. She did not pressure me at all and made sure to int Caroline Condon is an excellent sales consultant. She took her time and showed me all my options. She did not pressure me at all and made sure to introduce me to the GM, Billy Brown. They gave me an excellent deal and I highly recommend this dealership. The people there are genuine and friendly and it was a great experience buying a car there! I love my new Kia!!! More

Above and beyond customer service all round! Zach greeted us the minute we stepped into the dealership and stayed so courteous and polite through the entire process. We walked in only looking at Zach greeted us the minute we stepped into the dealership and stayed so courteous and polite through the entire process. We walked in only looking at cars and were treated so nicely and with upfront honesty that we did not even think twice about going anywhere else to look at cars. Zach explained every technical detail about every car in the showroom and guided us through the nuances of the different models and helped us pick the perfect car for us in the perfect color combination. Going through the deal, financing and paperwork was a breeze and the entire staff at Ourisman Chantilly Kia was very nice and helpful. Zach was helpful and always available through every step of the process and saw us through to the end until we drove our new Kia off the lot. He explained all the important things and setting up our new Soul before we headed out in our new wheels. Overall a wonderful experience. Zach is exemplary in customer service. Most definitely recommend! More

No pressure I appreciated the personal touch and didn’t feel pressured. Was a bit put off by the deceptive price estimate tool on website but since I already knew I appreciated the personal touch and didn’t feel pressured. Was a bit put off by the deceptive price estimate tool on website but since I already knew what I wanted I felt that Cristian and Ben did a good job making it work for me. More

Nice place, great people Worked with Zach, he was very laid back for a salesman which I prefer. No sales pitches, no fast talk just took me around to cars that I said where i Worked with Zach, he was very laid back for a salesman which I prefer. No sales pitches, no fast talk just took me around to cars that I said where in my price range. Thanks again Zach we love our new used Hyundai More

Ask for Zach Zach is a good guy. Tries hard. I was looking at a Sorrento, so he showed me every single one in stock while in the sun in 95-degree weather. Oh, and Zach is a good guy. Tries hard. I was looking at a Sorrento, so he showed me every single one in stock while in the sun in 95-degree weather. Oh, and he was wearing a tie in the heat. A couple of times I retires into the shade as I watched him work. More

My Ourisman Kia Experience My wife and I had a very good customer experience in March when we leased a 2018 Optima EX, and i decided to go back to Ourisman Kia. Crystal was m My wife and I had a very good customer experience in March when we leased a 2018 Optima EX, and i decided to go back to Ourisman Kia. Crystal was my internet rep through the USAA buying service and she introduced me to Zach. Had a very good experience with Zach Meyer in my 'Kia Sorento journey', as well as the aforementioned Optima. Ourisman Kia was nice enough to allow me to trade-up to the Sorento SX, which I really like. Have already expressed my comments to co-workers. And, i would lease through them in the future. More

Low pressure Zach, Ben, Jeanie were all helpful, friendly, knowledgeable. I appreciated there a low-pressure sales approach. Car buying is a stressful and Oursim Zach, Ben, Jeanie were all helpful, friendly, knowledgeable. I appreciated there a low-pressure sales approach. Car buying is a stressful and Oursiman made it a pleasant and good experience. More

Fantastic This was the car purchase ever. I was very impressed with everyone there & I was in & out pretty quick. Several people recommended I go here, and only This was the car purchase ever. I was very impressed with everyone there & I was in & out pretty quick. Several people recommended I go here, and only here. I’m so glad I did. More

USAA Car Buying Experience with Ourisman Kia I used the USAA car buying service to compare my options for a Kia Forte around the northern VA area. I hate wheeling and dealing and so when I saw wh I used the USAA car buying service to compare my options for a Kia Forte around the northern VA area. I hate wheeling and dealing and so when I saw what a great deal Ourisman had on the exact car I wanted I called them up. Crystal the internet sales manager was able to answer all my questions concerning the USAA guaranteed price and using an auto loan from USAA. I told her I would be by the next day to buy the vehicle. When I arrived Zach M. was there waiting for me and my car was out front, cleaned and ready to go. We went for a test drive and he was very friendly and showed me all the great features I didn't even realize the car had. The best part of my experience though was not being pressured to go through the whole financing part with Ourisman. I told them I had already been pre-approved for a USAA auto loan and was planning on using them and there was no pressure after that! I walked out in less than an hour with the exact car I wanted at a very good price. Zach was such a great help and made me feel like a very valued customer! Thanks Zach! More

New 2018 KIA Sportage SX AWD Purchase - A Great Experience Our experience at Ourisman Chantilly KIA started with meeting Zach Meyer and was tremendous from start to the final purchase! Zach is very profession Our experience at Ourisman Chantilly KIA started with meeting Zach Meyer and was tremendous from start to the final purchase! Zach is very professional/knowledgeable, courteous and respectful, and made our new car search very enjoyable. We have owned Nissan models for many years and were comparing the KIA Sportage with the Nissan Rogue. The Sportage has features that outshined the Rogue - we test drove both, and carefully compared them. Additionally, we never heard any negative comments about the competition from Zach. Zach focused on the KIA craftsmanship and our requirements for a new vehicle. The Nissan sales reps attemped to discredit KIA, but we have heard great testimonials from friends and family about the KIA line of products. The Business Managers, Ben Braunstein and Jesse Villena were also very wonderful to work with - they provided valuable additional warranty information and completed all the paperwork with courtesy and professionalism. Finally, our "IT Expert", Brian, did a great job in explaining all the technological and other features of the Sportage, and answered all our questions. Great staff, great experience - we will highly recommend Ourisman Chantilly KIA to family and friends! More