
Ourisman Chantilly Kia
Chantilly, VA
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955 Reviews of Ourisman Chantilly Kia
Purchase of 2018 KIA Stinger GT1 AWD Both Tyler Bratcher and Ben Braunstein were great to work with. I would highly recommend requesting them personally if you are looking for a KIA. Af Both Tyler Bratcher and Ben Braunstein were great to work with. I would highly recommend requesting them personally if you are looking for a KIA. After seeing a few Stingers on the road and reading reviews, I was sure I wanted to purchase one. The only downside from the reviews was the statement that the dealerships weren't Audi or BMW dealers.... Well, Ourisman KIA, Tyler Bratcher and Ben Braunstein were very professional, knowledgeable and helpful in the purchase. We've owned the Stinger for 6 months now and I love the car, the balance between performance and comfort is so well done and dealing with Tyler and Ben has been great!! More
Easy straight forward and fast Called ahead and spoke with Chris. He gave me all the info on a sorento. I arrive and the vehicle was pulled up and ready to go. Easiest vehicle purch Called ahead and spoke with Chris. He gave me all the info on a sorento. I arrive and the vehicle was pulled up and ready to go. Easiest vehicle purchase I have ever gone through. More
Excellent Customer Service My wife and I went out looking for a new vehicle on Black Friday. We were greeted by a very cordial and knowledgeable gentleman name Aaron, who, after My wife and I went out looking for a new vehicle on Black Friday. We were greeted by a very cordial and knowledgeable gentleman name Aaron, who, after showing us a plethora of options, led us to the Kia minivan of our dreams. Aaron did not waver from his low pressure approach, instead giving us the time we needed to make a confident decision we would not regret. Ben was also a pleasure to work with on the Ts & Cs.We love our new Kia and are very satisfied customers. More
Absolutely Pleasant I was looking for a new car and had something in mind and couldn't find it anywhere locally, but this location. My conversations began with Jimmy and I was looking for a new car and had something in mind and couldn't find it anywhere locally, but this location. My conversations began with Jimmy and Crystal and beginning with the call on into meeting them at the dealership, I knew that this is where I'd be doing business. When I arrived, I was treated like royalty by Jimmy and everyone and everything in the atmosphere seemed very pleasant. Jimmy and Crystal ensured that I received was looking for and Jimmy continues to make himself available if I ever need to reach him for any questions. Thanks Ourisman Chantilly Kia! More
Best Experience ever A few months ago I ended up losing my car, it was very old. I didn’t know what car to get and where to start, I ended up finding a letter from this de A few months ago I ended up losing my car, it was very old. I didn’t know what car to get and where to start, I ended up finding a letter from this dealership for financing a new car so I took a chance and I ended up setting up a appointment at this location. The day of my appointment we went on a rainy day as soon as we pulled up to the dealership Jimmy was outside waiting with two umbrellas for me and my mother saved us from getting wet. We got inside I explained what I was looking for I rigidly was going there to buy a used car because I didn’t have enough money he assured me that he will help me find the best car to fit my needs and my financial needs he made me my mother feel really comfortable Having conversation with us gave us water really made us feel right at home and that means a lot ....He ended up showing me my first car I did not love it at all unfortunately it was nice but just not me So I asked him if there’s another car that he can show me that fits my financial needs he told us don’t worry I’ll work it out for you and to Surprise he did just that I’ve always wanted a Kia optima and he gave me just that he helped me get the car I wanted it was a brand new 2018 Kia it is a beautiful car He help me put it in my budget and everything the payments are great the down payment wasn’t too much just the whole experience was nothing but great I would definitely recommend this dealership and also Jimmy he was a great guy made us feel really comfortable thank you so much for your hospitality More
The Homies Smoother than the ride. Walked in with a price and specs in mind and let my man Demetric know up front, found myself driving home in a brand new 2019 Smoother than the ride. Walked in with a price and specs in mind and let my man Demetric know up front, found myself driving home in a brand new 2019 Kia the next night (only because I didn't have a check on hand that day really and just wanted to let it sit). Utmost praise goes to Demetric, but Chris and Daniel were also exceptionally genuine, thoughtful, and simply real. Not to get anyone's hopes up, but Chris also threw in a bonus roof rack when I mentioned my birthday was the following week. Never felt rushed or pressured by any means, these guys care about their business but ultimately care about the interactions to make sure you'll regret driving around town only to find that they offer some of the best deals in the area and they'll be upfront and honest with you. Sad that I am moving and won't be around to do business with them in the near future, but even as someone who grew up with Hondas and Toyotas, I'd definitely recommend them to anyone looking for a car in the area. More
Plesant surprise The two Kia Representatives that I had the pleasure of working with we're courteous and friendly at the same time very informative. I would like to sa The two Kia Representatives that I had the pleasure of working with we're courteous and friendly at the same time very informative. I would like to say it was EXEMPLARY service from sales representative Zach. Who made my car buying experience as a fist time buyer a smooth. Informative experience. I would definitely recommend this dealership Thank you!! More
Caroline was wonderful! Our Saleswoman Caroline C. was so pleasant and knowledgeable. She really made the decision to buy at Ourisman easy. Mr. Brown was professional and cou Our Saleswoman Caroline C. was so pleasant and knowledgeable. She really made the decision to buy at Ourisman easy. Mr. Brown was professional and courteous as well. Will absolutely be telling my friends about my purchase. Thanks Ourisman! More
Smooth buying process I recently leased a new Kia Optima. Cristian was my salesman and was very accommodating and helpful throughout the process. Overall it was a good expe I recently leased a new Kia Optima. Cristian was my salesman and was very accommodating and helpful throughout the process. Overall it was a good experience and I will definitely be recommending Ourisman Kia to friends. More
Whatever they pay Tyler, it isn't enough I've owned a Kia since 2010 and never had any issues with it. So when looking to replace our 2014 Subaru XV Crostrek for something bigger, we natural I've owned a Kia since 2010 and never had any issues with it. So when looking to replace our 2014 Subaru XV Crostrek for something bigger, we naturally considered a Kia. Upon arrival, we were greeted by Tyler, a nice young man who worked his way up from washing and fueling new cars to being on the sales floor. As such, he understands and appreciates the buying experience and is eager to demonstrate his knowledge of the various vehicles and features. Long story short, I was so impressed with Tyler that we ended up buying 2 cars on the same day. We bought a 2019 Kia Sorento and a leftover 2018 Kia Forte (replacing my 2010 Kia Forte). The entire staff was friendly and courteous and they make you feel welcome. Did I get the best deal? Well that is hard to say. I feel we were treated fairly and am happy with what we paid and the values they put on our trades. There are many factors that go into trade-in value and they explained their decision process on each vehicle. I feel the finance team worked to get us the best financing and didn't try to force us into one particular financial institution. We are very happy with our vehicles and would not think of dealing with any other salesperson besides Tyler. I h0pe to get 8+ years out of these and be back for some new ones. More