Ourisman Chantilly Kia

Caroline Condon! Remember that name. She was wonderful to work with. She LISTENED! Unlike some other dealers she never showed me anything that wasn’t in the range I gave her. She never pu She was wonderful to work with. She LISTENED! Unlike some other dealers she never showed me anything that wasn’t in the range I gave her. She never pushed. I absolutely loved working with her and hope she’s there in 3 years. More

Easiest Car Buying Experience Everyone at the dealership made this such an easy purchase. I went through a car buying service, so they knew in advance what I was looking for and h Everyone at the dealership made this such an easy purchase. I went through a car buying service, so they knew in advance what I was looking for and had the vehicle ready for me to test drive shortly after I arrived. It was Black Friday, so they were pretty busy. I was there for a few hours from start to finish, but they kept the process moving along. I really appreciate that Jimmy Posada (my salesperson) understood what I was looking for and didn't try to upsell me. Jeanne Wells took good care of me from our first phone call, to making sure I had lunch that day, and checking in after the sale. Ben Braunstein kept all the paperwork moving along smoothly and as quick as possible. Everyone I dealt with was great. I would definitely go back to them and recommend them to friends. More

Our salesman was super helpful and listened to my needs. Aaron King was our salesman who was awesome. We test drove 3 or 4 cars but I wasn't finding one that I was physically comfortable in. Instead of try Aaron King was our salesman who was awesome. We test drove 3 or 4 cars but I wasn't finding one that I was physically comfortable in. Instead of trying to push me into a car that I didn't want/couldn't afford, he made a suggestion to try another version of a car I had driven but had leather seats. It made a difference, and I got an AMAZING deal on my 2015 Toyota Camry! I highly recommend going to Aaron! More

Great service!!!!! Aaron King contacted me about selling my car and out of curiosity, I visited the Ourisman Kia Chantilly dealership to see what he would give me for my Aaron King contacted me about selling my car and out of curiosity, I visited the Ourisman Kia Chantilly dealership to see what he would give me for my car.... didn’t even plan to buy a car. Well, that all changed when I test drove the Kia Soul and Kia Forte. I fell in love with the Kia Forte and Aaron answered all of my questions about this car. He provided me with great customer service, professionalism... so much so that I ended up trading in my car for a new Kia Forte. Thanks Aaron for making this a smooth process. Thanks also to Chris and Derek for Finance help!! More

Great Experience My son found a car online with Ourisman that he liked and when we went to the dealership to look at it we were greeted by Jimmy Posada. He was a very My son found a car online with Ourisman that he liked and when we went to the dealership to look at it we were greeted by Jimmy Posada. He was a very pleasant man and was very knowledgeable. This was my son's first car and Jimmy was very patient with him, answering all his questions at the dealership and during the test drive. He went through the Carfax report with us thoroughly and explained how the different warranties worked. We couldn't have asked for better. No pressure - just a very pleasant salesman. We would highly recommend him to others. Daniel Carrico helped us with financing and again a very pleasant person to work with. He helped us get a monthly payment that was affordable and explained every step of the process. No pressure - a very professional and knowledgeable person. Awesome experience all around! More

Purchase of 2018 KIA Stinger GT1 AWD Both Tyler Bratcher and Ben Braunstein were great to work with. I would highly recommend requesting them personally if you are looking for a KIA. Af Both Tyler Bratcher and Ben Braunstein were great to work with. I would highly recommend requesting them personally if you are looking for a KIA. After seeing a few Stingers on the road and reading reviews, I was sure I wanted to purchase one. The only downside from the reviews was the statement that the dealerships weren't Audi or BMW dealers.... Well, Ourisman KIA, Tyler Bratcher and Ben Braunstein were very professional, knowledgeable and helpful in the purchase. We've owned the Stinger for 6 months now and I love the car, the balance between performance and comfort is so well done and dealing with Tyler and Ben has been great!! More

Easy straight forward and fast Called ahead and spoke with Chris. He gave me all the info on a sorento. I arrive and the vehicle was pulled up and ready to go. Easiest vehicle purch Called ahead and spoke with Chris. He gave me all the info on a sorento. I arrive and the vehicle was pulled up and ready to go. Easiest vehicle purchase I have ever gone through. More

Excellent Customer Service My wife and I went out looking for a new vehicle on Black Friday. We were greeted by a very cordial and knowledgeable gentleman name Aaron, who, after My wife and I went out looking for a new vehicle on Black Friday. We were greeted by a very cordial and knowledgeable gentleman name Aaron, who, after showing us a plethora of options, led us to the Kia minivan of our dreams. Aaron did not waver from his low pressure approach, instead giving us the time we needed to make a confident decision we would not regret. Ben was also a pleasure to work with on the Ts & Cs.We love our new Kia and are very satisfied customers. More

Best Experience ever A few months ago I ended up losing my car, it was very old. I didn’t know what car to get and where to start, I ended up finding a letter from this de A few months ago I ended up losing my car, it was very old. I didn’t know what car to get and where to start, I ended up finding a letter from this dealership for financing a new car so I took a chance and I ended up setting up a appointment at this location. The day of my appointment we went on a rainy day as soon as we pulled up to the dealership Jimmy was outside waiting with two umbrellas for me and my mother saved us from getting wet. We got inside I explained what I was looking for I rigidly was going there to buy a used car because I didn’t have enough money he assured me that he will help me find the best car to fit my needs and my financial needs he made me my mother feel really comfortable Having conversation with us gave us water really made us feel right at home and that means a lot ....He ended up showing me my first car I did not love it at all unfortunately it was nice but just not me So I asked him if there’s another car that he can show me that fits my financial needs he told us don’t worry I’ll work it out for you and to Surprise he did just that I’ve always wanted a Kia optima and he gave me just that he helped me get the car I wanted it was a brand new 2018 Kia it is a beautiful car He help me put it in my budget and everything the payments are great the down payment wasn’t too much just the whole experience was nothing but great I would definitely recommend this dealership and also Jimmy he was a great guy made us feel really comfortable thank you so much for your hospitality More

Absolutely Pleasant I was looking for a new car and had something in mind and couldn't find it anywhere locally, but this location. My conversations began with Jimmy and I was looking for a new car and had something in mind and couldn't find it anywhere locally, but this location. My conversations began with Jimmy and Crystal and beginning with the call on into meeting them at the dealership, I knew that this is where I'd be doing business. When I arrived, I was treated like royalty by Jimmy and everyone and everything in the atmosphere seemed very pleasant. Jimmy and Crystal ensured that I received was looking for and Jimmy continues to make himself available if I ever need to reach him for any questions. Thanks Ourisman Chantilly Kia! More