
Ourisman Chantilly Kia
Chantilly, VA
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955 Reviews of Ourisman Chantilly Kia
I highly recommend this dealership. Come check them out! I was very taken cared of at this dealership. From walking in, I was met with a smile and was provided detailed information about the car I was inter I was very taken cared of at this dealership. From walking in, I was met with a smile and was provided detailed information about the car I was interested in. Demetric Jenkins, was highly professional and very helpful - he went above and beyond and I am very grateful. Please come check them out - they also have this comradeship and will take care of you from the minute you step in. More
Outstanding!! I would not go to another dealer!! The team at Ourisman Kia represents the very best of their industry! The overall service, personal attention, and focus on quality sets this dealersh The team at Ourisman Kia represents the very best of their industry! The overall service, personal attention, and focus on quality sets this dealership apart! This is my fifth Kia vehicle and until such time when that vehicle fails to meet my expectations, I will continue to be an Ourisman customer! I cannot give this dealership and it's employees any higher praise! More
Awesome Buying Experience I'm very pleased with my car buying experience! Demetric was AWESOME! Very personable, friendly and knowledgeable. He let me know what to expect going I'm very pleased with my car buying experience! Demetric was AWESOME! Very personable, friendly and knowledgeable. He let me know what to expect going into finance. When we met Ben he was very cool and down to earth. I would've never thought the process would be this smooth! More
Trade Your Car In Elsewhere I leased a vehicle November 23,2018 and traded in my car. The car loan was not paid off by the dealership until January 2019 which meant I had to mak I leased a vehicle November 23,2018 and traded in my car. The car loan was not paid off by the dealership until January 2019 which meant I had to make a car payment for a car I no longer owned in December. To date the dealership has refused to refund me the full amount of that December payment. Take your business elsewhere. More
Up Front & Honest I was impressed by the used car sales staff. There was no pressure sale and the sales staff was honest and up front about the car I was looking at. I was impressed by the used car sales staff. There was no pressure sale and the sales staff was honest and up front about the car I was looking at. The car had a few things that needed to be dealt with and they held their word about taking care of those things or else the sale could be nullified by me, the buyer. More
Good Price and good customer service after the sale. November 2018, after shopping online and locally, we drove past a couple other Kia Dealers to get the car we wanted at the best price. They provided November 2018, after shopping online and locally, we drove past a couple other Kia Dealers to get the car we wanted at the best price. They provided all the info I asked for over the phone. When we went for a test drive the same day the car was in the condition they described and there were no surprise fees. We agreed that they would give us a second set of keys. We had to follow up to get the keys but Andy Walker, the used car director took care of us and made it happen. Overall a very satisfying experience. Now 2 1/2 months later we are very happy with our 2016 Kia Soul. More
Buying Experience Just bought a new car Ourisman Chantilly Kia; it’s the second car I’ve purchased from this group. The sales process is low pressure, but responsive. Just bought a new car Ourisman Chantilly Kia; it’s the second car I’ve purchased from this group. The sales process is low pressure, but responsive. Had a great experience and my sales rep (Steve) was knowledge of the features of the car helpful. Special shout-out to the business manager, Tyler, he made the finance portion a breeze. More
Great dealers Our dealer, Aaron King and Ben Braunstein, Business Manager, were fantastic! They made us feel very comfortable in the buying experience. They knew e Our dealer, Aaron King and Ben Braunstein, Business Manager, were fantastic! They made us feel very comfortable in the buying experience. They knew everything about their job and made the transition to a new high tech car pretty easy for a tech-challenged-old-guy. I would recommend these guys to all my friends! More
Great Car Buying Experience Zach made our car buying experience painless. He was very easy to work with and was extremely product knowledgeable. He even followed up a couple of Zach made our car buying experience painless. He was very easy to work with and was extremely product knowledgeable. He even followed up a couple of days later to be sure I was completely happy with my purchase. More
Lease Turn-In and New Lease On my third lease with this dealership, I had another great experience at Kia turning in my old lease and getting a new one. Service was great! On my third lease with this dealership, I had another great experience at Kia turning in my old lease and getting a new one. Service was great! More