Ourisman Chantilly Kia

We were looking to either lease a car for my teenager or buy a new car for my wife. Billy and Caroline were great and patient with all the different cars and options to choose from. Both would take phone c buy a new car for my wife. Billy and Caroline were great and patient with all the different cars and options to choose from. Both would take phone calls or texts very late at night ... some after midnight, on their day off or any time in general. They were even in the same scenario as me with their own teenagers. In the end we decided on a new Wolf Grey Telluride for the wife and my teenager gets the wife's old car. The Telluride is super cool. Very comfy and sweet looking. Electronics galore. Maybe 10+ electronic charging stations all over the car so my kiddoes are very happy. Very smooth with paperwork, tags and driving car off the lot. More

This was my first time ever buying a car. I saved up for a long time to make this and really wanted to get the perfect one. I waited way longer than I had wanted to, but it was 100% worth the wait! I got th a long time to make this and really wanted to get the perfect one. I waited way longer than I had wanted to, but it was 100% worth the wait! I got the absolute best car I could have gotten and everyone was SO super friendly, awesome, and helpful. I get really anxious in these situations and those who helped me (Caroline sales, Billy management, Tyler finance, and Brianna explained all the utilities and buttons, ) were beyond amazing! They made my experience the best it could have been and I am so glad that I went to this location as they bring the best car buying experience you can get. I may even come back in the future to get my next car from here since it was such an enjoyable and relaxed experience! More

I have purchased numerous vehicles since 1970 and the absolute best buying experience I ever had was at Ourisman KIA in Chantilly. My sales consultant Jay Wilson, Elisa Pena the sales manager and Tyler absolute best buying experience I ever had was at Ourisman KIA in Chantilly. My sales consultant Jay Wilson, Elisa Pena the sales manager and Tyler Bratcher the finance person were exceptional. Each of them knew the product and went beyond expectations in adding me in my purchase. When you leave the sales lot in your new vehicle and have no buyers remorse or doubts that you got a great value for your money, then it is a job well done by all!!!! More

I should have posted this 2 years ago when we bought our first car and then our 2nd a month later, but life gets in the way and I kept putting it off. So here we are again, now trading in our first used 201 first car and then our 2nd a month later, but life gets in the way and I kept putting it off. So here we are again, now trading in our first used 2015 Kia Sorento to lease a brand new one. When we bought our cars in 2018 Tyler Bratcher was our salesman. He knows his stuff and I was very impressed. I can't say enough about how great he was from the beginning to the end. When it was time to trade in back in September, we called Tyler to let him know and although he was going to be busy, he made sure that he had someone else lined up to help us, Elisa Pena, but also said that he would be available for the financing part once we decided what we were going to do. Elisa was great, patient and was so kind as we went back and forth looking at different cars. You can't go wrong with working with either one of them. I don't think I would ever buy a car from anywhere or anyone else, unless Tyler changes dealerships (lol) More

GREAT TEAM EFFORT from the Ourisman Kia team of Cristian Sanchez (salesman), Aaron King (finance mgr) and Billy Brown (GM) for our new to us Ford FLEX. Staff were excellent in communication and assisting in Sanchez (salesman), Aaron King (finance mgr) and Billy Brown (GM) for our new to us Ford FLEX. Staff were excellent in communication and assisting in the facilitating of test drives, purchasing, and overall general friendliness. Was not a bore or chore to purchase this vehicle. Thank you guys !! We will be back if we need another vehicle to supplement our KIA Sorento More

Great staff Chris Sinclair sales consultant and Dan my finance manager great to work with very easy purchase was in and out of the dealership. Managers where great and helpful. Highly recommend finance manager great to work with very easy purchase was in and out of the dealership. Managers where great and helpful. Highly recommend More

Excellent Staff We recently bought a 2020 Sportage Kia -- first time owners of a Kia automobile. We found the staff and representatives of Kia to be exceptional in t We recently bought a 2020 Sportage Kia -- first time owners of a Kia automobile. We found the staff and representatives of Kia to be exceptional in their knowledge and helpfulness. We worked directly with David Kim, and felt that his knowledge of the Kia automobile to be exceptional. Working with others in the office from the managers, to the financial executive to finalize our purchanse was a pleasure. Highly recommend!! More

The most amazing dealership! I purchased my car in July of 2019 and recently had a mechanical issue that cost over $1500. The manager (billy brown) paid for this repair in full even after I had owned the c of 2019 and recently had a mechanical issue that cost over $1500. The manager (billy brown) paid for this repair in full even after I had owned the car for a year. I even had this repair done at another shop and they cut me a check and mailed it to my home address. They didn’t owe me anything, as I was out of my warranty period and so much time had passed. Billy said it was more important to “DO THE RIGHT THING” and pay my bill. These people are honest and hardworking which is what you need when buying a car. Please go and see them! You won’t be disappointed. More

Amazing Car-Buying Experience!! Ourisman Kia in Chantilly has done it again!! They gave us yet another awesome deal! They gave a bonus because I am a teacher!! Thank you Billy Brown Ourisman Kia in Chantilly has done it again!! They gave us yet another awesome deal! They gave a bonus because I am a teacher!! Thank you Billy Brown, David Kim,and Benjamin Braunstein for such an amazing car-buying experience!! TEACHERS... If you are in need of a new car I highly recommend this dealership ! From customer service to awesome deals this was an exceptional experience!! More

Sales person's Knowledge He, David Kim, is so polite and with full of knowledge about the car I want. So easy for me to decide. And Dan is so friendly to finish my financing He, David Kim, is so polite and with full of knowledge about the car I want. So easy for me to decide. And Dan is so friendly to finish my financing works. And also thanks Christal on quick and reasonable quotes than other dealers. More