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Ourisman Chantilly Kia
Chantilly, VA
950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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950 Reviews of Ourisman Chantilly Kia
September 23, 2020
Great staff Chris Sinclair sales consultant and Dan my finance manager great to work with very easy purchase was in and out of the dealership. Managers where great and helpful. Highly recommend finance manager great to work with very easy purchase was in and out of the dealership. Managers where great and helpful. Highly recommend More
by Chahn5
Employees Worked With
Chris Sinclair , Christopher Bell, Billy Brown, Daniel Carrico
August 08, 2020
Excellent Staff We recently bought a 2020 Sportage Kia -- first time owners of a Kia automobile. We found the staff and representatives of Kia to be exceptional in t We recently bought a 2020 Sportage Kia -- first time owners of a Kia automobile. We found the staff and representatives of Kia to be exceptional in their knowledge and helpfulness. We worked directly with David Kim, and felt that his knowledge of the Kia automobile to be exceptional. Working with others in the office from the managers, to the financial executive to finalize our purchanse was a pleasure. Highly recommend!! More
by jocarbuck
Employees Worked With
David Kim, Aaron King, Daniel Carrico
June 08, 2020
The most amazing dealership! I purchased my car in July of 2019 and recently had a mechanical issue that cost over $1500. The manager (billy brown) paid for this repair in full even after I had owned the c of 2019 and recently had a mechanical issue that cost over $1500. The manager (billy brown) paid for this repair in full even after I had owned the car for a year. I even had this repair done at another shop and they cut me a check and mailed it to my home address. They didn’t owe me anything, as I was out of my warranty period and so much time had passed. Billy said it was more important to “DO THE RIGHT THING” and pay my bill. These people are honest and hardworking which is what you need when buying a car. Please go and see them! You won’t be disappointed. More
by Lindsey Hagen
Employees Worked With
Billy Brown , Christopher Bell, Billy Brown
June 05, 2020
Amazing Car-Buying Experience!! Ourisman Kia in Chantilly has done it again!! They gave us yet another awesome deal! They gave a bonus because I am a teacher!! Thank you Billy Brown Ourisman Kia in Chantilly has done it again!! They gave us yet another awesome deal! They gave a bonus because I am a teacher!! Thank you Billy Brown, David Kim,and Benjamin Braunstein for such an amazing car-buying experience!! TEACHERS... If you are in need of a new car I highly recommend this dealership ! From customer service to awesome deals this was an exceptional experience!! More
by Gigik31
Employees Worked With
David Kim, Billy Brown, Ben Braunstein
May 27, 2020
Sales person's Knowledge He, David Kim, is so polite and with full of knowledge about the car I want. So easy for me to decide. And Dan is so friendly to finish my financing He, David Kim, is so polite and with full of knowledge about the car I want. So easy for me to decide. And Dan is so friendly to finish my financing works. And also thanks Christal on quick and reasonable quotes than other dealers. More
by kun hwang
Employees Worked With
David Kim, Crystal Mullins-Kerns, Daniel Carrico
March 11, 2020
Great experience! I have been meaning to write this review for some time, better late than never! I went to trade in my Fiat for a larger vehicle for my growing family I have been meaning to write this review for some time, better late than never! I went to trade in my Fiat for a larger vehicle for my growing family in July 2019. I was set on the Sedona until I drove the Sorento. I loved how responsive it was and the amount of space and features were perfect for my needs. I worked with Aaron King, he was knowledgeable, friendly, and made the car buying process less painful. I had brought my toddler with me and Aaron was kind enough to supply snacks for her and a mini duck (which she still has by the way!). I had to come back later after said toddler had a tantrum, and Aaron helped me complete my sale in minimal time. He took the time to show me all the features again and connect my phone with android auto before I left the lot. He even reinstalled the car seat from my Fiat. I cannot say enough nice things about Aaron, he was the best salesperson I have worked with to date. I met with Ben to complete my financing and he did an excellent job explaining my contract and I did not feel any pressure to add on any services. My husband was so pleased with my experience he upgraded his vehicle the next day. Altogether a really good experience and I look forward to trading in my vehicle in a few years! More
by Nicole
Employees Worked With
Ben Braunstein, Aaron King
January 11, 2020
By all means take your business elsewhere. Avoid OURISMAN KIA CHANTILLY. Don't waste your time, or gas. Bait and switch operation. Had appt with Internet sales rep Ashley Reynolds to see 2016 Kia Sorento.M KIA CHANTILLY. Don't waste your time, or gas. Bait and switch operation. Had appt with Internet sales rep Ashley Reynolds to see 2016 Kia Sorento.My husband and I drove a hour and a half from Hagerstown Maryland, get there and the car supposedly "sold" the previous evening. Ashley Reynolds / real name ?? internet sales rep also "out of office". ...she never called to let us know and didn't bother to cancel the automated email confirming the appt. Trief to pass us off to a newbie rep and another car. What a waste of time. Was initially referred through GEICO affiliation with Trucar. More
by swlkr8
Employees Worked With
Ashley Reynolds/Internet = 0 stars
December 31, 2019
Ben Braunstein and Felton Banks are by far the best finance and sales associates I have ever delt with. They worked with me for almost 5 hours to make sure I left with the car I really wanted at an am finance and sales associates I have ever delt with. They worked with me for almost 5 hours to make sure I left with the car I really wanted at an amazing price. I highly recommend these guys and Ourisman Kia if you want an amazing vehicle with the latest technology and the best warranty at the best price. More
by poolege
Employees Worked With
Felton Banks, Ben Braunstein
December 28, 2019
Replacing a damages mirror I damaged my right rear view mirror on my new Kia Sedona and brought it in to Ourisman Chantilly Kia to get it replaced. I was quickly greeted by Ali I damaged my right rear view mirror on my new Kia Sedona and brought it in to Ourisman Chantilly Kia to get it replaced. I was quickly greeted by Ali; she diagnosed what needed to be done and had a very nice lady set me up with a loaner. It took maybe ten minutes for the whole process. Ali kept me updated as the mirror was ordered, painted, and replaced. When I went back to pick my car up, the process took maybe ten minutes. The car was squeaky clean, the mirror looked great, and I got to meet the manager, Billy Brown. I could not be happier with my buying, and now servicing, experience. They are all good people, happy people, professionals! More
by stantero14
Employees Worked With
Ali Hundley, Loaner Car Lady, Billy Brown
December 17, 2019
Double talking, misleading, and simply dishonest. Uses buying services (TruCar/USAA) to bait military customers in the door but there isn’t a USAA member price. The price on a Telluride is $10,000 about buying services (TruCar/USAA) to bait military customers in the door but there isn’t a USAA member price. The price on a Telluride is $10,000 about MSRP loaded with “Ourisman” junk packages and pure profit ark up. Reported to USAA and TrueCar but other unsuspecting buyers experienced the same tactics. More
by PhilipJones20170
Employees Worked With
Crystal (internet sales) and GM Billy Broen
