Ourisman Chantilly Kia

I had a wonderful experience yesterday at Ourisman Chantilly Kia. Both Billy Brown and Caroline Condon couldn't have been more professional. They answered all my questions and even many I didn't th Chantilly Kia. Both Billy Brown and Caroline Condon couldn't have been more professional. They answered all my questions and even many I didn't think to ask! I walked away with a new car and a big smile!! More

We went on black Friday bought the new sorento greeted by Marcus nice guy ,they all worked with us so nicely despite of having so busy they r always there for all the questions we have going there for al by Marcus nice guy ,they all worked with us so nicely despite of having so busy they r always there for all the questions we have going there for almost 4 years always greeted by fabulous people and working with them is amazing even ; when we go to the service for our car my kids love to go to kia because of the amazing team they have ;. More

My experience with Ourisman Chantilly Kia was outstanding-truly the best experience I’ve had buying a new car. We were instantly greeted by Jay Wilson’s friendliness and ultimately he sold us a 2 outstanding-truly the best experience I’ve had buying a new car. We were instantly greeted by Jay Wilson’s friendliness and ultimately he sold us a 2021 Kia Telluride EX Nightfall edition. He was extremely transparent, knowledgeable, professional and went above and beyond to ensure we drove out of the dealership with the car we wanted at the best price possible. I couldn’t ask for more professionalism from Jay or the rest of the team! We also worked with Tyler who was very credible and helped us finance the car and even gave us a few wise nuggets to ensure we maximized our money and got the best warranty and financing options. Do yourself a favor and work with Jay at Ourisman Kia in Chantilly for your next car purchase! You won’t regret it! More

We bought my New Forte GT yesterday and David Kim assisted us from the beginning to end. It was an awesome experienced , He is so patient in working with us even im already a bit picky and dont know assisted us from the beginning to end. It was an awesome experienced , He is so patient in working with us even im already a bit picky and dont know what to choose he is there ready to help by giving us all the option and information so i can better choose what i really want. Since I didnt eat breakfast and it was already lunch, He even offer me a little snack he has, a korean snack that i enjoyed so much! I really appreciate his good deed. He gave as an outstanding customer service overall! We got a great experience and a hassle free buying a car yesterday! Thank you so much! More

My wife and I purchased a Telluride from Ourisman Kia on 31 October and it was probably the best car-buying experience we have had, and we have had a lot. Our salesman, Jay Wilson, did a terrific job of exp 31 October and it was probably the best car-buying experience we have had, and we have had a lot. Our salesman, Jay Wilson, did a terrific job of explaining the different models and their various features. He was able to answer all our questions without having to refer to a manual or get assistance from anyone. He also provided very accurate details on the warranty and even the purchase options and costs. It was good to meet someone who obviously studies his products. The actual purchase was handled by Tyler Bratcher, the business manager, and that too was a pleasant experience. Tyler knows his stuff and is very well-versed in the various options and suggested payment options and their effect on the overall costs to the customer. There was absolutely no pressure put on us by Jay and Tyler. My wife and I got the impression that this is a very well managed operation. The staff appeared to be a happy group, which I know from experience comes from good management. We would recommend a visit to Ourisman Kia to anyone interested in buying a new car. More

We were looking to either lease a car for my teenager or buy a new car for my wife. Billy and Caroline were great and patient with all the different cars and options to choose from. Both would take phone c buy a new car for my wife. Billy and Caroline were great and patient with all the different cars and options to choose from. Both would take phone calls or texts very late at night ... some after midnight, on their day off or any time in general. They were even in the same scenario as me with their own teenagers. In the end we decided on a new Wolf Grey Telluride for the wife and my teenager gets the wife's old car. The Telluride is super cool. Very comfy and sweet looking. Electronics galore. Maybe 10+ electronic charging stations all over the car so my kiddoes are very happy. Very smooth with paperwork, tags and driving car off the lot. More

I have purchased numerous vehicles since 1970 and the absolute best buying experience I ever had was at Ourisman KIA in Chantilly. My sales consultant Jay Wilson, Elisa Pena the sales manager and Tyler absolute best buying experience I ever had was at Ourisman KIA in Chantilly. My sales consultant Jay Wilson, Elisa Pena the sales manager and Tyler Bratcher the finance person were exceptional. Each of them knew the product and went beyond expectations in adding me in my purchase. When you leave the sales lot in your new vehicle and have no buyers remorse or doubts that you got a great value for your money, then it is a job well done by all!!!! More

This was my first time ever buying a car. I saved up for a long time to make this and really wanted to get the perfect one. I waited way longer than I had wanted to, but it was 100% worth the wait! I got th a long time to make this and really wanted to get the perfect one. I waited way longer than I had wanted to, but it was 100% worth the wait! I got the absolute best car I could have gotten and everyone was SO super friendly, awesome, and helpful. I get really anxious in these situations and those who helped me (Caroline sales, Billy management, Tyler finance, and Brianna explained all the utilities and buttons, ) were beyond amazing! They made my experience the best it could have been and I am so glad that I went to this location as they bring the best car buying experience you can get. I may even come back in the future to get my next car from here since it was such an enjoyable and relaxed experience! More

I should have posted this 2 years ago when we bought our first car and then our 2nd a month later, but life gets in the way and I kept putting it off. So here we are again, now trading in our first used 201 first car and then our 2nd a month later, but life gets in the way and I kept putting it off. So here we are again, now trading in our first used 2015 Kia Sorento to lease a brand new one. When we bought our cars in 2018 Tyler Bratcher was our salesman. He knows his stuff and I was very impressed. I can't say enough about how great he was from the beginning to the end. When it was time to trade in back in September, we called Tyler to let him know and although he was going to be busy, he made sure that he had someone else lined up to help us, Elisa Pena, but also said that he would be available for the financing part once we decided what we were going to do. Elisa was great, patient and was so kind as we went back and forth looking at different cars. You can't go wrong with working with either one of them. I don't think I would ever buy a car from anywhere or anyone else, unless Tyler changes dealerships (lol) More

GREAT TEAM EFFORT from the Ourisman Kia team of Cristian Sanchez (salesman), Aaron King (finance mgr) and Billy Brown (GM) for our new to us Ford FLEX. Staff were excellent in communication and assisting in Sanchez (salesman), Aaron King (finance mgr) and Billy Brown (GM) for our new to us Ford FLEX. Staff were excellent in communication and assisting in the facilitating of test drives, purchasing, and overall general friendliness. Was not a bore or chore to purchase this vehicle. Thank you guys !! We will be back if we need another vehicle to supplement our KIA Sorento More