Ourisman Chantilly Kia

We bought our Kia Soul Ex 2021. It was the best buying experience we ever had. They are really helpful in helping us pick the exact model we wanted. experience we ever had. They are really helpful in helping us pick the exact model we wanted. More

No such thing as middle stars, either1 or 5, is my motto. I visited 3 Ourisman dealerships looking for another car (and quite a few others); I was looking for dealerships that offer money back/return motto. I visited 3 Ourisman dealerships looking for another car (and quite a few others); I was looking for dealerships that offer money back/return guarantees (a few other brands offer that privilege, with no fine print) so I could get a used car pre-inspected within the return window. At every one of the 3, I was met with interested, car-guru-style salespeople, from sales managers to finance to the salespersons. However, this Kia salesperson, Steven, was especially geeking into cars, like I am. The road testings were fine, the deal went just right and the finance was smooth. Also, I can attest that they and all Ourisman company dealerships follow through with the return policy without seemingly any hitches. I did have one, but Ourisman corporate management made it all right, rapidly and with no issues, and from shopping at the other 2 dealerships, I have trust and confidence that they will follow through, and you can also. So, what's not to like, along with a 12 month/12000 mile warranty on major parts included for my used car; good deals, good sales experience, and a corporate ideal that I can trust. More

Worst dealership, giving customers wrong information. Messed up my credit score, wasted my time and money due to that wrong information. They do not seem to know about their own finance system and how it Messed up my credit score, wasted my time and money due to that wrong information. They do not seem to know about their own finance system and how it works. Never had a chance to talk to GM about this issue!!! More

Everyone is very friendly at ourisman kia ,they made us feel like part of the Kia family..We love Tyler he sold us 2 cars .We will always go back to have him help us in the future. feel like part of the Kia family..We love Tyler he sold us 2 cars .We will always go back to have him help us in the future. More

Bad experience, got ripped off with 955$ that was added by dealer called APPERANCE PACKAGE. Also wanted to lease a car of my choice, every selection I make they come up saying the offer is not available on by dealer called APPERANCE PACKAGE. Also wanted to lease a car of my choice, every selection I make they come up saying the offer is not available on this trim. Ended up something random that they wanted to get rid off. More

Last 13 months, I have purchased 4 cars. All searched online and price set. Yet, why do I have to sit in the lobby for hours getting tired and restless, so financing mgr can haggle me to death over exte online and price set. Yet, why do I have to sit in the lobby for hours getting tired and restless, so financing mgr can haggle me to death over extended warranty? Ourisman Chantilly Kia, Tyler Martin, was excellent, took 5 min over email to get the OTD pricing from Crystal, stop in for a test drive, signed the purchase order agreed on OTD pricing and as soon as Finance mgr, Dan, was ready, I was in and out. This was by far quickest car buying experience I have had in last 10 years (1 Dodge, 2 Honda, 3 Kia, 1 Ford, 2 Nissan, 1 Subaru, and 1 VW), only other great experience was Ourisman Ford. More

Argueably the best car buying experience in my 50+ years of car purchases. David Kim was stellar as our KIA Telluride sales consultant. Definitely recommend. of car purchases. David Kim was stellar as our KIA Telluride sales consultant. Definitely recommend. More

This dealer was an amazing find and had the best deals out of all the dealerships! I was greeted by Jose right at the door and from there I was given the best car buying experience I’ve ever had. I was in out of all the dealerships! I was greeted by Jose right at the door and from there I was given the best car buying experience I’ve ever had. I was in and out in two hours. I was blown away! They treated me like a king. Please go enjoy the experience from them. More

As a return customer, the salesman Tyler was awesome. Never once we felt like walking away. Customer service is phenomenal. Would recommend and purchase again. Never once we felt like walking away. Customer service is phenomenal. Would recommend and purchase again. More

This is a review for Tyler Martin who gave amazing outstanding service to us on 1/18/2021 when we bought our Kia Soul! Thank you so much! His is a step above all others and went beyond to make sure we outstanding service to us on 1/18/2021 when we bought our Kia Soul! Thank you so much! His is a step above all others and went beyond to make sure we were satisfied with our purchase. We love our Kia Soul. I highly recommend using Tyler for the best amazing customer service. Thanks Tyler! More