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Otto Cadillac
Albany, NY
1,872 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,872 reviews
June 21, 2022
Professional service. My appointment was given to me quickly. I like the fact I can follow how the work on my car was being done. My appointment was given to me quickly. I like the fact I can follow how the work on my car was being done. More
by nursesuzan
Verified CustomerEmployees Worked With
Andrew Askew
June 21, 2022
Billy and the service team are always awesome! This time was no exception. I appreciate their hard work and customer service. This time was no exception. I appreciate their hard work and customer service. More
by HDEROCHA
June 18, 2022
always have good service for over twenty years never a reason to have to go back to fix an error. reason to have to go back to fix an error. More
by gmoore01
Employees Worked With
June 17, 2022
Very cooperative and willing to go the extra mile to assist the customer. And we love the car! assist the customer. And we love the car! More
by dianaparker
June 16, 2022
Previously done. All personnel were very professional. No issues. 15 words. I need more words to hit the minimum. All personnel were very professional. No issues. 15 words. I need more words to hit the minimum. More
by rwatson01029
June 16, 2022
Always polite and attentive experts a pleasure to deal with thank you for the great service with thank you for the great service More
by tamzspin
Employees Worked With
Other Employees :
Steve in sales is a great guy to deal with honest and a pro always sends us in the right direction
June 14, 2022
Warm welcome as always! Quality work. My only recommendation would be that after an hour or so, they would give an update on the status. I waited about 2 hrs or so. No compl Quality work. My only recommendation would be that after an hour or so, they would give an update on the status. I waited about 2 hrs or so. No complaints, great dealership! More
by carolawilson
Employees Worked With
Andrew Askew
June 14, 2022
very professional and not pushy very clean facilities sales people greet you as a friend when returning for services sales people greet you as a friend when returning for services More
by rschumann123
