Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
2,135 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,135 reviews
May 20, 2023
The dealership is extremely accommodating. I have has nothing but great experiences each time I have been there. I have has nothing but great experiences each time I have been there. More
by moosematteo
Verified Customer
May 19, 2023
Unimpressed as a 1st time buyer. But no fault of the sales team as it was out of their control. But no fault of the sales team as it was out of their control. More
by heatherschmidt024
Employees Worked With
Other Employees :
Nelson? ( this clicked in my head but not sure if it's right) Went thru vehicle with me and put plates on vehicle was Excellent!
May 19, 2023
We continue to purchase from Otto because they are the best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. More
by jbpoorman
May 17, 2023
Everyone at the dealership is friendly . and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. More
by mobutler020
May 15, 2023
Excellent service-since I purchased my caddy in 2017. Inspections- Repairs have been done with your dealership. Thanks to Bill and Jason for all of your expertise. Inspections- Repairs have been done with your dealership. Thanks to Bill and Jason for all of your expertise. More
by bobjvfd
May 12, 2023
Helpful and friendly service done quickly and as promised. Always a pleasure to deal with. promised. Always a pleasure to deal with. More
by AB1970
May 12, 2023
I have purchased several vehicles from this dealership and have been very satisfied. The service department has been very fair and completed the work as promised. and have been very satisfied. The service department has been very fair and completed the work as promised. More
by kschulz8
Employees Worked With
May 11, 2023
This dealership is very customer focused. Each time I visit I am greeted warmly and with concern for whatever reason I come to visit. They always address my needs, are knowledgeable about the Each time I visit I am greeted warmly and with concern for whatever reason I come to visit. They always address my needs, are knowledgeable about their automobiles, and go the extra mile to assist. I definitely recommend this dealership for service or sales. More
by peckler
