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Otto Cadillac
Albany, NY
1,871 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,871 reviews
July 29, 2022
Always helpful, from sales to service! Great friendly staff, no pressure, and all departments provide as much convenience to their customers as possible. Great friendly staff, no pressure, and all departments provide as much convenience to their customers as possible. More
by hh6potter
Verified CustomerEmployees Worked With
July 27, 2022
Great people to work with. Communicate openly and responsive when one reaches out about a product Communicate openly and responsive when one reaches out about a product More
by coppek1320
July 27, 2022
Everyone at Otto Cadillac is great, professional, and friendly, the service department is outstanding, courteous and respectful of your time. friendly, the service department is outstanding, courteous and respectful of your time. More
by nodummblonde
Employees Worked With
July 27, 2022
Quick excellent service, always courteous. They go the extra mile to make the experience a pleasant one. They go the extra mile to make the experience a pleasant one. More
by afiero123
July 26, 2022
Great service. Bill McLean is always helpful and provides updates on the status of service. Bill McLean is always helpful and provides updates on the status of service. More
by jeremy.h.speich
Employees Worked With
July 25, 2022
Excellent customer service! Very satisfied and would recommend them to others looking for quality and affordable car care! Very satisfied and would recommend them to others looking for quality and affordable car care! More
by windwood42
July 22, 2022
Was happy I brought in my vehicle for an oil change and inspection when I did because the battery died as soon as I got there. They took care of me quickly and ensured the vehicle was ready to travel 200 m inspection when I did because the battery died as soon as I got there. They took care of me quickly and ensured the vehicle was ready to travel 200 miles the next day More
by jcottrell1974
Employees Worked With
July 22, 2022
The otto service department is the best in the area . I would highly recommend them ! I would highly recommend them ! More
by Rick4862000
July 22, 2022
Everyone at Otto is wonderful, the salesman, the finance guy and the guy that goes over there vehicle at delivery were friendly and professional. They made it a stress free transaction. Thank you Otto! guy and the guy that goes over there vehicle at delivery were friendly and professional. They made it a stress free transaction. Thank you Otto! More
by Cathy.Benjamin47
Employees Worked With
Other Employees :
I’m sorry I don’t remember his name, Jeff Hannagan
