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Otto Cadillac
Albany, NY
1,869 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,869 reviews
November 02, 2022
The service team was amazing. Your service manager fixed two recalls when he didn’t have to do it that same day of my oil change. Very professional Your service manager fixed two recalls when he didn’t have to do it that same day of my oil change. Very professional More
by dryan91680
Verified CustomerEmployees Worked With
November 02, 2022
Bill was wonderful and so nice! I am looking forward to doing more buisness with this dealership. Thank you! I am looking forward to doing more buisness with this dealership. Thank you! More
by Mrs. Osuba
Employees Worked With
October 31, 2022
The service was outstanding as usual. Everyone was polite and professional. Bill, the service manager is great. Everyone was polite and professional. Bill, the service manager is great. More
by jherrit1
Employees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
October 31, 2022
A very difficult problem more than likely now solved. Thank you for your help With this problem. Thank you for your help With this problem. More
by Candtz
October 31, 2022
Went in for a scheduled oil change at my 15,000 mile mark. Also a check up was done and I was told I needed an alignment. I was shown a fail on the paperwork. Wasn’t sure why this would fail within such mark. Also a check up was done and I was told I needed an alignment. I was shown a fail on the paperwork. Wasn’t sure why this would fail within such a short time ( purchased 3/2022)and told them to do it. Both my husband and son were not happy I needed or was told I should do an alignment. Otherwise, the uncertainty I was happy with the service. More
by KKGW29
Employees Worked With
October 31, 2022
My car had a no crank no start issue they diagnose found the issue and started the car all in one day!.. the issue and started the car all in one day!.. More
by Cmiller
Employees Worked With
October 31, 2022
They strive to make sure everything is perfect. Steve in sales and Bill in service and his team are the best! Steve in sales and Bill in service and his team are the best! More
by johnrawson22
October 29, 2022
In all the times of buying cars I have never been treated with as much respect, it was a very nice experience with as much respect, it was a very nice experience More
by dbableman
Employees Worked With
Other Employees :
Dawn Crossley
October 24, 2022
Otto is an awesome dealership. I have been doing business with them for 40 years. Steve LeMon, my sales person, is great and goes out of his way to be helpful. Bill McLean in servi I have been doing business with them for 40 years. Steve LeMon, my sales person, is great and goes out of his way to be helpful. Bill McLean in service is the best. Any time I need something, Bill is right there to help me out. More
by gschille
October 21, 2022
The service at the OTTO Cadillac is always exceptional in that they go above and beyond all expectations. that they go above and beyond all expectations. More
by avideh2008
Employees Worked With
