Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Always kind and courteous when we come in. The car is washed when we get back. That’s a very nice gesture on their part. The car is washed when we get back. That’s a very nice gesture on their part. More
Bought my first Cadillac from Steve L. He was friendly and knowledgeable. I had the car in less than 24 hours. Jared from the tech support group was helpful in getting to know the featu He was friendly and knowledgeable. I had the car in less than 24 hours. Jared from the tech support group was helpful in getting to know the features of the XT6. They took care of everything. Great overall experience. More
I realize business is slow,but trying to push false diagnosis on your customer is a xxxx shame. diagnosis on your customer is a xxxx shame. More
I've been coming to Otto Cadillac for service for more than 13 years. They are always able to schedule my appointments at my convenience and I have never experienced any problems with the work that was do than 13 years. They are always able to schedule my appointments at my convenience and I have never experienced any problems with the work that was done on my car. Bill always takes good care of me! More
The entire staff at Otto was friendly, professional, and knowledgeable. It was a pleasure dealing with my sales consultant Steve LeMon. Steve went above and beyond to assist me with my purchase. Throughout knowledgeable. It was a pleasure dealing with my sales consultant Steve LeMon. Steve went above and beyond to assist me with my purchase. Throughout the entire process his top priority was to ensure that I would be satisfied with the car I selected. Declan Cohen was very knowledgeable with the financing and thoroughly explained the warranty plans but didn't pressure me to purchase any plan that I wasn't interested in. And Jarred Rossi patiently went over all the features on the vehicle and offered his assistance with any future questions or problems that I encountered. The Staff at Otto made the purchase of my new car a pleasant experience. More
Wonderful, friendly and attentive! Knowledgeable and understanding. The entire team worked together and were very professional. Knowledgeable and understanding. The entire team worked together and were very professional. More
Excellent communication and customer care. I enjoyed talking to the service staff. Very responsive to questions. I enjoyed talking to the service staff. Very responsive to questions. More
Everyone is so accommodating and takes the time to make your experience worry free and as quick as possible! your experience worry free and as quick as possible! More
The absolute best service. At This point I feel that Otto Cadillac has a customer for life. We had the privilege of working with Dan Zukowski- He gave us pertinent information, At This point I feel that Otto Cadillac has a customer for life. We had the privilege of working with Dan Zukowski- He gave us pertinent information, options and paid attention to the details. If you get a chance to work with Dan you're lucky. He's a definite asset to this organization and I 100% would send everyone that I care about directly to him. I would be absolutely confident they would be in the best and most capable hands. More