Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amber went out of her way to keep me updated on the progress of my repairs. Customer satisfaction is her top priority. progress of my repairs. Customer satisfaction is her top priority. More
Steve, Declan, and Nelson provided me with an outstanding buying experience. Very professional and customer focused. Would highly recommend Otto. buying experience. Very professional and customer focused. Would highly recommend Otto. More
They were very accommodating and were able to get my car in and completed my car in a speedy fashion. How ever I am concerned that I have not had this car 2 years and a screw broke inside the motor block f in and completed my car in a speedy fashion. How ever I am concerned that I have not had this car 2 years and a screw broke inside the motor block fro high pressure fuel pump. Then the told me it needs another 3500.00 there is a problem with the differential. I just can’t believe all this work in a 2014, hoping this is not a lemon More
The dealership is extremely accommodating. I have has nothing but great experiences each time I have been there. I have has nothing but great experiences each time I have been there. More
Unimpressed as a 1st time buyer. But no fault of the sales team as it was out of their control. But no fault of the sales team as it was out of their control. More
We continue to purchase from Otto because they are the best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. More
Everyone at the dealership is friendly . and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. More
Excellent service-since I purchased my caddy in 2017. Inspections- Repairs have been done with your dealership. Thanks to Bill and Jason for all of your expertise. Inspections- Repairs have been done with your dealership. Thanks to Bill and Jason for all of your expertise. More