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Otto Cadillac
Albany, NY
1,750 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,750 reviews
Verified Customer
Helpful April 01, 2023
On my last visit to service department I was Very hesitant about ever going there again because I would bring vehicle in for something minor and always ended spending much more than expected because hesitant about ever going there again because I would bring vehicle in for something minor and always ended spending much more than expected because of this issue or that! Vehicle was barely over a year old . My last visit was pleasant and under warranty which was such a relief. More
by tonymosher59
Employees Worked With
March 31, 2023
Went above and beyond for me after selling me a used car. Everyone was very welcoming and not pressuring at all. Everyone was very welcoming and not pressuring at all. More
by jessica.litts
March 29, 2023
Convenient location, honest pricing and trusted service advice are all important reasons I use Otto. advice are all important reasons I use Otto. More
by HappyCustomer
Employees Worked With
March 26, 2023
They do quality work and are very personable and friendly. I feel like my car is done right friendly. I feel like my car is done right More
by Achicsr1971
Employees Worked With
March 25, 2023
The dealership is Very clean and the staff is Attentive. I have been a satisfied customer for many years. I have been a satisfied customer for many years. More
by ntedisco
Employees Worked With
March 24, 2023
The service department was very quick at getting me back on the road during a snowstorm on the road during a snowstorm More
by car3cml
Employees Worked With
Other Employees :
Dawn Crossley
March 24, 2023
Best service team in the area. Always upfront about cost before performing work. No complaints Always upfront about cost before performing work. No complaints More
by telberthf
Employees Worked With
March 22, 2023
Steve was great! Some of the other people involved didn't seem to know everything about my case and what had been previously discussed. Still an issue with the navig Some of the other people involved didn't seem to know everything about my case and what had been previously discussed. Still an issue with the navigation system not recognizing my address from 3 years ago on a 2023. The person reviewing the vehicle with me that day inside the car acted very rushed. More
by carriebassett
March 21, 2023
Great service department. Professional and knowledgeable. Have been doing business with since 2003. Also great sales department. Well managed dealership. Professional and knowledgeable. Have been doing business with since 2003. Also great sales department. Well managed dealership. More
by DMPRC7
