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Otto Cadillac
Albany, NY
1,749 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,749 reviews
Verified Customer
Helpful May 01, 2023
I was able to get my car in right away and they kept me advised as to the progress. Everyone was very nice. advised as to the progress. Everyone was very nice. More
by tparks_pdwest
Employees Worked With
April 26, 2023
Amber and Bill are awesome , great at explaining the problem with my car and great at keeping me informed about my cars progress problem with my car and great at keeping me informed about my cars progress More
by Holly
April 26, 2023
5 Excellent service in the dealership staff and service staff.. they trest the customer like they want our return business staff.. they trest the customer like they want our return business More
by nybear56@gmail.com
April 25, 2023
Dealership has always been great to work with, from Steve LeMon to Ian at delivery LeMon to Ian at delivery More
by BD
April 20, 2023
Great experience. Was easy and laid back with no problems. No pushy salespeople. Highly recommend Otto Cadillac!! Was easy and laid back with no problems. No pushy salespeople. Highly recommend Otto Cadillac!! More
by JZANDRI1
April 19, 2023
Otto was great to work with. Mike C was the best salesman. Would buy from them again. Mike C was the best salesman. Would buy from them again. More
by info@royalmountainskiarea.com
April 19, 2023
They're very efficient. My car wouldn't start. So we called the service department and they got my car right in. The staff. Is very friendly and knowledgeable and they got My car wouldn't start. So we called the service department and they got my car right in. The staff. Is very friendly and knowledgeable and they got the car running in a very short time. More
by mobutler020
April 16, 2023
Charging someone for diagnosing a problem that was fixed the week prior is a gross display of customer service the week prior is a gross display of customer service More
by Jleichter1219
April 15, 2023
Very good service department at Otto. Thank you for always taking good care of my car. Thank you for always taking good care of my car. More
by mshaw1256
