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Otto Cadillac
Albany, NY
1,748 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,748 reviews
May 27, 2023
Steve, Declan, and Nelson provided me with an outstanding buying experience. Very professional and customer focused. Would highly recommend Otto. buying experience. Very professional and customer focused. Would highly recommend Otto. More
by dodell1
Verified Customer
Helpful May 27, 2023
Amber went out of her way to keep me updated on the progress of my repairs. Customer satisfaction is her top priority. progress of my repairs. Customer satisfaction is her top priority. More
by Woodsman
Employees Worked With
Other Employees :
Dawn Crossley
May 26, 2023
They were very accommodating and were able to get my car in and completed my car in a speedy fashion. How ever I am concerned that I have not had this car 2 years and a screw broke inside the motor block f in and completed my car in a speedy fashion. How ever I am concerned that I have not had this car 2 years and a screw broke inside the motor block fro high pressure fuel pump. Then the told me it needs another 3500.00 there is a problem with the differential. I just can’t believe all this work in a 2014, hoping this is not a lemon More
by dreambemine
May 20, 2023
The dealership is extremely accommodating. I have has nothing but great experiences each time I have been there. I have has nothing but great experiences each time I have been there. More
by moosematteo
May 19, 2023
We continue to purchase from Otto because they are the best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. More
by jbpoorman
May 19, 2023
Unimpressed as a 1st time buyer. But no fault of the sales team as it was out of their control. But no fault of the sales team as it was out of their control. More
by heatherschmidt024
Employees Worked With
Other Employees :
Nelson? ( this clicked in my head but not sure if it's right) Went thru vehicle with me and put plates on vehicle was Excellent!
May 17, 2023
Everyone at the dealership is friendly . and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. and knowledgeable and they are all willing to help. They are efficient and get their work done quickly. More
by mobutler020
May 15, 2023
Excellent service-since I purchased my caddy in 2017. Inspections- Repairs have been done with your dealership. Thanks to Bill and Jason for all of your expertise. Inspections- Repairs have been done with your dealership. Thanks to Bill and Jason for all of your expertise. More
by bobjvfd
