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Otto Cadillac
Albany, NY
1,750 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,750 reviews
July 31, 2023
Set in the show room for over one hour and not one of the sales person spoke one word to me never asked me if I liked my car or would like any information on the new models sales person spoke one word to me never asked me if I liked my car or would like any information on the new models More
by PPARTAK001
Verified CustomerEmployees Worked With
Helpful July 31, 2023
It’s more than an oil change! Tires rotated, car washed, inside detailed in less than an hour. All the while you relax and enjoy fresh refreshments. Tires rotated, car washed, inside detailed in less than an hour. All the while you relax and enjoy fresh refreshments. More
by Chelle
Employees Worked With
July 31, 2023
This team is amazing they will be the reason I keep buying an having my car serviced my Otto cadallic. Every person I deal with here is amazing. Thank you river dawn amber and, bill for always going ab buying an having my car serviced my Otto cadallic. Every person I deal with here is amazing. Thank you river dawn amber and, bill for always going above an beyond. More
by wmaselli1
July 30, 2023
# 1 Cadillac Dealer in Upstate New York. Best And Most Friendly People To Deal With! Best And Most Friendly People To Deal With! More
by michaelmartinburdick
July 29, 2023
Awesome job getting my vehicle serviced in a very short time frame. Thank you very much! time frame. Thank you very much! More
by rlguzior
Employees Worked With
July 27, 2023
So far so good , bought Hondas for last 30 yrs. It’s still new . Time will tell, my hope is to truly buy American we will see. So far Al our needs have been excided It’s still new . Time will tell, my hope is to truly buy American we will see. So far Al our needs have been excided More
by bogardus3
Employees Worked With
July 27, 2023
Honest no hassle dealing for a trade or purchase,this is the right way to conduct business. This is exactly the way Otto Cadillac does business the right way to conduct business. This is exactly the way Otto Cadillac does business More
by dwyerr1948
July 27, 2023
I asked to see a vehicle and it was ready for a test drive when I arrived. There was no sales pressure, just information about the car. Financing was done at me preferred lender and I had the car the drive when I arrived. There was no sales pressure, just information about the car. Financing was done at me preferred lender and I had the car the next business day. Pleasant experience! More
by janecebula
July 26, 2023
I received the 172 point inspection paper today from Otto Cadillac regarding my 2021 Escalade Certification from Cadillac. Thank you, Richard Terpening Cadillac regarding my 2021 Escalade Certification from Cadillac. Thank you, Richard Terpening More
by Tankerman
July 26, 2023
Everyone is responsive and accommodating. Dealership takes pride in making the customer experience enjoyable when purchasing a new car. Dealership takes pride in making the customer experience enjoyable when purchasing a new car. More
by ronaldfollos
