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Otto Cadillac
Albany, NY
1,748 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,748 reviews
November 09, 2023
Cadillac is my brand! My mother drove one when I was a kid and now I follow her lead. This is my 4th purchase and it went smoothly and easily. I have always had success My mother drove one when I was a kid and now I follow her lead. This is my 4th purchase and it went smoothly and easily. I have always had success at Otto and enjoy the staff and the facility. More
by reginayakel66
Verified Customer
Helpful November 09, 2023
Bill McLean and the service team are top notch! They did excellent and timely work! They did excellent and timely work! More
by Sawbones65
Employees Worked With
November 09, 2023
Otto Cadillac continues to be an excellent dealership and service center. Their commitment to customer service is evident in each contact; regardless of whom you are interacting with. service center. Their commitment to customer service is evident in each contact; regardless of whom you are interacting with. More
by Kermit0818
November 07, 2023
The whole experience from start to finish was fantastic! And I love my new SUV! And I love my new SUV! More
by samivan1122
November 06, 2023
I have been a fan of Otto Cadillac since my first purchase of a new car. I am never disappointed with their service and friendly manners and you’re treated like a family member. Super service! purchase of a new car. I am never disappointed with their service and friendly manners and you’re treated like a family member. Super service! More
by acgilbert797
November 02, 2023
Knowledgable. She fit me in on short notice as I am leaving for the winter. The dealer had the necessary part so it was fixed the same day. She fit me in on short notice as I am leaving for the winter. The dealer had the necessary part so it was fixed the same day. More
by aturton
Employees Worked With
Other Employees :
Roule-very knowledgable about the Lyriq which he showed me and took a test drive
November 02, 2023
Everything was organized the same way as in the purchase / lease of the prior two Cadillacs - Perfect ! / lease of the prior two Cadillacs - Perfect ! More
by bobmodl
November 01, 2023
Everyone was very helpful and kind. Every time I have to bring my car in for service it leaves the dealership above the standards of any other dealership I have ever worked with. Every time I have to bring my car in for service it leaves the dealership above the standards of any other dealership I have ever worked with. More
by rmrdvm
Employees Worked With
November 01, 2023
Kept me posted on the progress of the work. Still need to know/have the new warranty information as it wasn’t something I saw on the pickup paperwork. Still need to know/have the new warranty information as it wasn’t something I saw on the pickup paperwork. More
by hayesmaria2006
Employees Worked With
November 01, 2023
Professional, informative, best service team ever! !can’t thank everyone at Otto Cadillac enough for being honest and straightforward. !can’t thank everyone at Otto Cadillac enough for being honest and straightforward. More
by Lisa Fuller
