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Otto Cadillac
Albany, NY
1,750 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,750 reviews
December 10, 2023
Immediate response to delivery. Continues updates on solving problem and remedy. Several phone calls to update. Return car when promised. Always reply to questions Great! Continues updates on solving problem and remedy. Several phone calls to update. Return car when promised. Always reply to questions Great! More
by dhogarty
Verified CustomerEmployees Worked With
Helpful December 08, 2023
It was a smooth, fast and seamless process. We looked at the car on a Wednesday evening and walked out with the keys less than 24 hours later. Everyone was very professional, kind and helpful. We looked at the car on a Wednesday evening and walked out with the keys less than 24 hours later. Everyone was very professional, kind and helpful. The car was extremely clean and the gas tank was full! More
by bakerd814
Employees Worked With
Other Employees :
The tech who showed us the car and put the plates on
December 07, 2023
This is the fifth lease in a row! Same model!! Need I say more than that? Same model!! Need I say more than that? More
by cthruu18
December 07, 2023
Wonderful experience being treated by very friendly and professional people. Very efficient, in and out within an hour. professional people. Very efficient, in and out within an hour. More
by Cjones
Employees Worked With
December 06, 2023
Very professional. Did everything I need them to do. I would highly recommend them. Good people. Did everything I need them to do. I would highly recommend them. Good people. More
by jshank498
December 04, 2023
This dealership is very professional. The service is always excellent. Bill is great this time. Amber was my service adviser and she is tremendous great pleasant to work with The service is always excellent. Bill is great this time. Amber was my service adviser and she is tremendous great pleasant to work with More
by JIMCRESCENZI
December 04, 2023
Very helpful getting issue repaired. She also pointed out an additional item that needed repair. She also pointed out an additional item that needed repair. More
by nangelo2528@gmail.com
December 04, 2023
From start to finish, the experience was great. Bill in service is a pleasure. He kept me up-to-date on what was happening with my vehicle, and handled it all very professionally Bill in service is a pleasure. He kept me up-to-date on what was happening with my vehicle, and handled it all very professionally More
by ginav24
December 03, 2023
all staff very friendly from the time you drive in the last time I was there thev vacumed my car that was great and amber young is just the best very personable last time I was there thev vacumed my car that was great and amber young is just the best very personable More
by danytom38
