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Otto Cadillac
Albany, NY
1,868 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,868 reviews
March 01, 2024
Very pleased with the service I have received from Otto. So helpful and so polite So helpful and so polite More
by fcobb29
Verified Customer
March 01, 2024
Upon arrival I was greeted and offered a beverage - my wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we a wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we almost walked out. The salesman I had an appointment with was not in that day, so they sent out their technician Nelson. He was the first person who was pleasant to both of us, and the only reason we stayed and ultimately purchased the car. During the past week or so I have emailed both Declan and Ian with a concern , and neither one has responded. I do not look forward to future interactions with Otto Cadillac personnel. More
by billpelz
Employees Worked With
Other Employees :
Nelson Rodriquez - 5 stars!
February 29, 2024
Welcoming, supportive, collaborative, receptive, I am very pleased with my overall experience and my brand new purchase. very pleased with my overall experience and my brand new purchase. More
by Flame19670
February 28, 2024
It was a good experience. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. More
by carlbrock3
February 27, 2024
Over the top customer service. Great to do business with. Thanks for continuing to take excellent care of my vehicle. Great to do business with. Thanks for continuing to take excellent care of my vehicle. More
by amoconnell49
February 25, 2024
Ann going to Otto since 1985. I think that tells you how I feel. Excellent I think that tells you how I feel. Excellent More
by SUITS.DAVE
February 24, 2024
Great people and so easy to work with, couldn't have asked for a better group of people to work with when buying a car. asked for a better group of people to work with when buying a car. More
by merussell83
February 23, 2024
Outstanding, Mike was great , he made me feel very comfortable. At the dealership and with the purchase of my vehicle , I I’m very happy. comfortable. At the dealership and with the purchase of my vehicle , I I’m very happy. More
by marli401
Employees Worked With
