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Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
December 15, 2021
Done way earlier than promised. No push back on issue with tires losing pressure, making additional appointment to reseat all tires... with tires losing pressure, making additional appointment to reseat all tires... More
by DERNST2
Verified Customer
December 14, 2021
I’ve been dealing with Otto Cadillac for many years now and am always treated extremely well. They are very professional and friendly. A car is always made available to me if I need it, so that I am never and am always treated extremely well. They are very professional and friendly. A car is always made available to me if I need it, so that I am never inconvenienced. VERY SATISFIED! More
by Kmaher1of4
December 13, 2021
Excellent service department. Building is clean and neat and everybody goes out of their way to help you. and everybody goes out of their way to help you. More
by pegjewett30
Employees Worked With
December 12, 2021
This is my second pre owned Cadillac purchase from Otto in the past six months and I can tell you there isn't a finer dealership anywhere in the Albany or surrounding area absolutely no pressure the most k in the past six months and I can tell you there isn't a finer dealership anywhere in the Albany or surrounding area absolutely no pressure the most knowledgeable people in the business Over the years I've purchased a lot of cars from dealership in Schenectady they can't old a candle to this place! First class all the way my new home for all my future vehicles! Thanks again ! More
by Michael J Tiscione
December 11, 2021
Great bunch of meticulous friendly intelligent workers. Especially from the service manager Bill. I would recommend Otto Cadillac any time. Bob O’Neil Especially from the service manager Bill. I would recommend Otto Cadillac any time. Bob O’Neil More
by R.oneil777
Employees Worked With
Other Employees :
Ian , Melissa D'Errico, Sarah Pritchard
December 10, 2021
Very friendly staff work done on my car was done within the time I was told also the sales staff were very helpful the time I was told also the sales staff were very helpful More
by rbutler 78
Employees Worked With
December 09, 2021
Anthony, Bill and Ian take very good care of me. I feel safe driving my new 2021 Cadillac. No matter whom answers the phone from Caralynn to Sara in service. It’s service with a SMILE. I wouldn’t go anywh safe driving my new 2021 Cadillac. No matter whom answers the phone from Caralynn to Sara in service. It’s service with a SMILE. I wouldn’t go anywhere else. Sincerely Renee’ T Zelenke More
by reneezelenke5@gmail.com
Employees Worked With
Other Employees :
Sara and Bill, Anthony Russo, Terry Campany, Brandon Nguyen
December 09, 2021
Greta service. They got me in and out. Melissa is top shelf, as is Bill. shelf, as is Bill. More
by psomers
December 09, 2021
Wonderful experience. Was treated with the utmost respect. Facility was impeccably clean with nothing out of place. Very effective and efficient team of employees. Good job 👍🕵 respect. Facility was impeccably clean with nothing out of place. Very effective and efficient team of employees. Good job 👍🕵 More
by Innvtv113
Employees Worked With
December 06, 2021
Recently purchased a CPO Escalade from Otto via Steve Lemon. I cannot speak highly enough of the experience I had with Otto Cadillac. I live in Western Mass and drove over an hour to do business with the Lemon. I cannot speak highly enough of the experience I had with Otto Cadillac. I live in Western Mass and drove over an hour to do business with them. They were a pleasure to deal with and I would highly recommend them for your Cadillac purchase. More
by Kevin Stant
