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Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
December 25, 2021
From my salesman to my service director. They are nothing but the best. They know your name and treat you with respect. All the time. I’ve been doing business with them since the late 80’s. but the best. They know your name and treat you with respect. All the time. I’ve been doing business with them since the late 80’s. More
by debkhook
Verified Customer
December 24, 2021
Excellent service. I’m very satisfied and highly recommend them. I will come back. For service recommend them. I will come back. For service More
by Sagamore
Employees Worked With
December 23, 2021
Friendly n knowledgeable great experience Computer tech was wonderful n very helpful knew his stuff was wonderful n very helpful knew his stuff More
by gerribarry70
December 22, 2021
My car was washed very poorly. The entire underpanel was never touched. My windshield was not touched. There were smudges of dirt all around the exterior of the car. Carol Cascio never touched. My windshield was not touched. There were smudges of dirt all around the exterior of the car. Carol Cascio More
by ccascio
December 22, 2021
Otto Cadillac is the finest dealership I have ever done business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing i business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing is always very competitive. More
by Floatpilot
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
December 21, 2021
The Otto staff was professional, courteous and attentive. I waited for the service and it was an enjoyable experience at the dealer. I waited for the service and it was an enjoyable experience at the dealer. More
by redsox123
Employees Worked With
December 21, 2021
Otto makes everything so user friendly and simple for customers. Everyone there is so nice and professional! customers. Everyone there is so nice and professional! More
by julia15
December 18, 2021
I have been bring my car to Otto for year and are very happy with the serve I received your service rep Bill is a credit to your dealership. happy with the serve I received your service rep Bill is a credit to your dealership. More
by William Quinn
Employees Worked With
December 17, 2021
Bill in service is amazing. He always goes above and beyond. I know when I bring my car to Otto it is always serviced correctly and quality is A1 beyond. I know when I bring my car to Otto it is always serviced correctly and quality is A1 More
by Mcas1no
Employees Worked With
December 16, 2021
I absolutely love Otto Cadillac ! Every time I arrive I am treated as a part of their family. Bill the service manager is outstanding ! He is not only kind and professional but most importantly knowledgeab am treated as a part of their family. Bill the service manager is outstanding ! He is not only kind and professional but most importantly knowledgeable. More
by Cdonovan11618
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
