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Otto Cadillac
Albany, NY
2,133 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,133 reviews
October 31, 2022
My car had a no crank no start issue they diagnose found the issue and started the car all in one day!.. the issue and started the car all in one day!.. More
by Cmiller
Verified CustomerEmployees Worked With
October 29, 2022
In all the times of buying cars I have never been treated with as much respect, it was a very nice experience with as much respect, it was a very nice experience More
by dbableman
Employees Worked With
Other Employees :
Dawn Crossley
October 24, 2022
Otto is an awesome dealership. I have been doing business with them for 40 years. Steve LeMon, my sales person, is great and goes out of his way to be helpful. Bill McLean in servi I have been doing business with them for 40 years. Steve LeMon, my sales person, is great and goes out of his way to be helpful. Bill McLean in service is the best. Any time I need something, Bill is right there to help me out. More
by gschille
October 21, 2022
The most important aspect of any business is it’s customer service. This means making your customer feel valued and respected while also making the experience comfortable. My experience met all tho customer service. This means making your customer feel valued and respected while also making the experience comfortable. My experience met all those expectations. More
by sharon.morocco56
October 21, 2022
The service at the OTTO Cadillac is always exceptional in that they go above and beyond all expectations. that they go above and beyond all expectations. More
by avideh2008
Employees Worked With
October 17, 2022
Everyone goes out of their way to make sure everything is the way you like it or need it to be. the way you like it or need it to be. More
by Isconfused
Employees Worked With
October 17, 2022
I always have a good experience at Otto. From the initial phone call to set an appointment to leaving the dealership, after my car is serviced !!!!!!! From the initial phone call to set an appointment to leaving the dealership, after my car is serviced !!!!!!! More
by Susan Daly
Employees Worked With
October 17, 2022
Service and interaction at Otto is always excellent and an incentive to remain a future customer! an incentive to remain a future customer! More
by ldeshazo
Employees Worked With
October 17, 2022
very professional dealership, Easy to work with, no high pressure sales pitches and transaction was accurate and professional. pressure sales pitches and transaction was accurate and professional. More
by ditullja
October 16, 2022
I always have a very positive visit with the Otto Dealership for routine checkups and buying a new car. They are exceptional; the best I ever dealt with in 50 years. I bought 3 new cadillacs from Ott Dealership for routine checkups and buying a new car. They are exceptional; the best I ever dealt with in 50 years. I bought 3 new cadillacs from Otto in the last 10 years and all cars never needed repairs of any kind. Special shot out to Bill McLain. More
by mwhite3075
Employees Worked With
