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Otto Cadillac
Albany, NY
1,873 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,873 reviews
March 07, 2022
Very polite and professional and knowledgeable staff very helpful and a pleasure to work with love going to this dealership helpful and a pleasure to work with love going to this dealership More
by Bvyankees
Verified CustomerEmployees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
March 05, 2022
Staff was very knowabl and professional. Dealer ship was clean and waiting area was clean and comfortable. Dealer ship was clean and waiting area was clean and comfortable. More
by crberdar
March 03, 2022
Professional in every way. The service department is second to none. Fast efficient and always make a point to show you are appreciatex. The service department is second to none. Fast efficient and always make a point to show you are appreciatex. More
by bcfisher32
March 02, 2022
Excellent service . Bill provided updates and service was done in a timely manner. Thank You . Bill provided updates and service was done in a timely manner. Thank You . More
by GGREENBERG21
Employees Worked With
March 02, 2022
Always pleasant Always working with the customer to provide the best service Appointments are convenient when they offer valet service and rentals provide the best service Appointments are convenient when they offer valet service and rentals More
by pfila0
Employees Worked With
February 27, 2022
Fast service, nice people, just a great all around experience with Otto. We’ll keep going back. experience with Otto. We’ll keep going back. More
by Pete
Employees Worked With
February 25, 2022
Unfortunately I got a flat tire, Cadillac road side assistance pick up my car and brought it to my dealership and was fixed right away! Thank you!!!!! assistance pick up my car and brought it to my dealership and was fixed right away! Thank you!!!!! More
by lindaryan619
February 25, 2022
Service department is run very well. Everything seems organized and the people are friendly. Thank you Everything seems organized and the people are friendly. Thank you More
by mkserviceco
Employees Worked With
February 24, 2022
Our service advisor Bill McLean was great as always. Waiting area was clean and comfortable. Waiting area was clean and comfortable. More
by mariasok
Employees Worked With
