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Otto Cadillac

Albany, NY

4.8
2,134 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,134 reviews

January 25, 2023

The entire staff at Otto was friendly, professional, and knowledgeable. It was a pleasure dealing with my sales consultant Steve LeMon. Steve went above and beyond to assist me with my purchase. Throughout More

by davidr110
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Rossi
January 22, 2023

Wonderful, friendly and attentive! Knowledgeable and understanding. The entire team worked together and were very professional. More

by kat2105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan k, Dawn Crossley
January 20, 2023

Excellent communication and customer care. I enjoyed talking to the service staff. Very responsive to questions. More

by James Hu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Everyone is so accommodating and takes the time to make your experience worry free and as quick as possible! More

by lmh2mlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

The absolute best service. At This point I feel that Otto Cadillac has a customer for life. We had the privilege of working with Dan Zukowski- He gave us pertinent information, More

by HeatherMorra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Bill the Service Manager is always professional, efficient and informative. And best of all, he is always upbeat, so nice to deal with. More

by marshajshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

As always quick, professional, and they fix it right every time. I highly recommend this dealership. It is the service you’d expect owning a luxury vehicle. Thank you Bill McClean. More

by cleannewyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Dealership is centrally located, very accommodating, and very efficient in the service department. I was very pleased with having my car delivered to my house when it was done in service. More

by cnicchi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Crossley
January 09, 2023

Excellent customer care, fast service and attention to detail. This is why I keep going back to Otto. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Great service and really nice people. Love having my truck serviced there. Will continue to do service there. More

by paperboy112.fw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wright, Dawn Crossley
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