Open Road Volvo Cars of Edison
Edison, NJ
Filter Reviews by Keyword
By Type
640 Reviews of Open Road Volvo Cars of Edison
Tire repair If I could give 7 starts I would do it without a second thought. I'm with Volvo more than 20 years. I never had such pleasant experience. Chris not on If I could give 7 starts I would do it without a second thought. I'm with Volvo more than 20 years. I never had such pleasant experience. Chris not only treat clients like his close friends but he also understands the needs and saves times and aggravation. When your car is down and you stranded quick resolution of a problem worth more than anything. Chris is always this type of magician. Thorough and knowledgeable approach is the key of his guy. Please clone this guy for all other dealerships. More
Wonderful Experience from the Edison Volvo Service Team I purchased my 2013 Volvo S60 in December 2012 at the Edison dealership. Every time I have gone for maintenance/repairs, I have always had a great ex I purchased my 2013 Volvo S60 in December 2012 at the Edison dealership. Every time I have gone for maintenance/repairs, I have always had a great experience. From the moment I pull into the service waiting area to the finalization of the service/repair, I am treated with great respect in a friendly and very courteous atmosphere. They explain the maintenance or repairs needed along with answering any questions so you can make an informed decision. My recent visit was no different from all of my previous visits. I am very grateful to the service team/mechanics for all the work that they perform on my car. More
As always, a great experience When my car wouldn't start after sitting for weeks in this cold, dreadful winter, I called the service department in a panic and said I'd be in first When my car wouldn't start after sitting for weeks in this cold, dreadful winter, I called the service department in a panic and said I'd be in first thing Monday morning. Monday turned out to be another cold, windy day with constant pouring rain. I called from the road to remind them that I was coming. The young lady on the phone said they had the information, not to worry and to "drive carefully in the terrible weather". What a thoughtful thing to say as I struggled up Route 18 onto Route 1. Of course, when I got there everyone was helpful and the service was professional and quick. Always a pleasure dealing with Volvo Cars Edison. More
Hands down the best service you'll get. Each time I have gone to this Volvo location with my wife's 2013 Volvo xc60 I have always been greeted and helped beyond imagination. Even when her wi Each time I have gone to this Volvo location with my wife's 2013 Volvo xc60 I have always been greeted and helped beyond imagination. Even when her windshield was leaking around where it was sealed from factory. Volvo of Edison did excellent work fixing the issue and Volvo themselves covered it as a good faith due to it being out of warranty. Most recently it was Volvo fixing what an auto body did not or could not do after an accident. Once again they brought the car back to its impeccable condition. When it is time to get a new vehicle for myself I am definitely going to Volvo of Edison and hopefully driving away in a v60 or v90. More
Deceptive sales team. Being a Volvo owner for many years decided to get the S90 as my next car. Searched for a new S90 on Volvo usa website and found the color model i was Being a Volvo owner for many years decided to get the S90 as my next car. Searched for a new S90 on Volvo usa website and found the color model i was looking for at the Volvo of Edison. Spoke with the Sales person Jesus Garcia who seemed nice but when it came to sign the papers I saw that the new car had 789 miles on it. No wonder the salesman was trying to rush me in signing the paperwork and clearly had a wring intentions of concealing the fact that the car was used internally or as a demo maybe. Beware and avoid this dealership. The sales manager called me and said that the miles were in transit and at that same time get a text from the SalesPerson Jeaus that the car was driven by the owner. More
Excellent service every time! I called Saturday to see if they could check my car for a new squeak when I turned the steering wheel they made an immediate appointment and were very I called Saturday to see if they could check my car for a new squeak when I turned the steering wheel they made an immediate appointment and were very helpful when I arrived. They checked it, found the problem, and repaired it under warranty within an hour while I waited with my dog. More
Best service Volvo of Edison id a pleasure to deal with. They have a great inventory and really helpful sales team. I will but my next Volvo from them for sure. Volvo of Edison id a pleasure to deal with. They have a great inventory and really helpful sales team. I will but my next Volvo from them for sure. More
Always excellent service It was a routine service but I am always surprised the effficiency and the politnes of the staff of this dealership !! No complaints!!! I highly recom It was a routine service but I am always surprised the effficiency and the politnes of the staff of this dealership !! No complaints!!! I highly recommending this dealership to everybody. More
delightful I was greeted by a friendly face who drove my car into the service line. He directed me to the service desk where I was signed in immediately and effi I was greeted by a friendly face who drove my car into the service line. He directed me to the service desk where I was signed in immediately and efficiently by another friendly face. Then a driver was provided to take me to the mall. I was picked up right on schedule and my car, fully serviced, was ready. This is the Disney of car dealerships! All's right with the world here. More