Open Road Volvo Cars of Edison

I bought a used car from them recently of a different Make and they all made the process very easy and enjoyable. Within a few days of purchase I needed to have an item that wasn't warranteed fixed and Make and they all made the process very easy and enjoyable. Within a few days of purchase I needed to have an item that wasn't warranteed fixed and they offered to pay for half of the repair. I quoted them an estimate which was less then half of what the repair actually turned out to be, but they stuck to their word and sent me a check for half the cost. I dealt with a salesman named Kevin B. and he had the best personality of any car salesman I ever met. He's very personable, polite and will meet you at your price. After shopping for a car since the middle of May, it was refreshing to happen upon him. If you're in the market for a car, give them a try. More

After leaving the showroom with a new S40, I noticed it did not have the climate control package included in the vehicle as indicated in my receipt. When calling the dealer numerous times and returning to did not have the climate control package included in the vehicle as indicated in my receipt. When calling the dealer numerous times and returning to the showroom I was told by management this problem would be addressed in a couple of days (less than a week). One week later the parts have not arrived. Totally disgusted!! More