Open Road Volvo Cars of Edison
Edison, NJ
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640 Reviews of Open Road Volvo Cars of Edison
Exceptional We have been dealing with Edison Volvo for about 8 yrs now. Cindy Innacelli is our sales representative, she’s extremely professional, courteous and a We have been dealing with Edison Volvo for about 8 yrs now. Cindy Innacelli is our sales representative, she’s extremely professional, courteous and above else very knowledgeable, she’s always helpful with the vehicles new features and descriptions, with the lease programs and service opportunities, we will stay loyal to Edison Volvo and Ms Innacelli for many years ahead. We love our Volvo More
oil change I was in-and-out Chris is the best thank you Chris for getting me out so quickly considering I drive over from Staten Island New York thanks again I was in-and-out Chris is the best thank you Chris for getting me out so quickly considering I drive over from Staten Island New York thanks again More
Third lease from this dealer From sales to service, everyone is professional and strives to provide excellent service. It is easy to get an appointment, they provide updates as ne From sales to service, everyone is professional and strives to provide excellent service. It is easy to get an appointment, they provide updates as needed, and never do more than was agreed to. More
Reliable and Helppful I purchased my Volvo V50 (pre-owned) from Cindy Innacelli at Volvo of Edison in 2012 and was very satisfied with the purchase experience. At the time, I purchased my Volvo V50 (pre-owned) from Cindy Innacelli at Volvo of Edison in 2012 and was very satisfied with the purchase experience. At the time, I lived in Maryland, so for several years I went elsewhere for service. I later moved to New Jersey and, although there are several Volvo dealers closer to where I live, I decided to return to Volvo of Edison for service. I have not been disappointed. I have had no difficulty scheduling appointment times that are convenient for me. The staff is courteous and helpful. The service advisers have always taken time to explain what work is needed. Last year, I chose to postpone a costly repair and I appreciated the fact that Chris, the adviser, did not give me a "hard sell." Chris also waived the diagnostic fee that could have been charged for assessing my problem. Earlier this week I finally had that repair made, at a time when I could better afford the expense. I was pleased to work with Chris again and surprised that the repair took significantly less time than I had expected. I anticipate I will continue to travel the extra distance to Volvo of Edison. I hope to keep this car for several more years. When it's time for a new Volvo, Volvo of Edison will be the first dealer I visit. More
Service the Volvo S60 All the service Staff are very courteous and polity with the customers, showroom and waiting areas are always very clean and neat. I miss the souvenir All the service Staff are very courteous and polity with the customers, showroom and waiting areas are always very clean and neat. I miss the souvenirs area from the former location. More
Fixed my car on the first visit Chris from Volvo Cars Edison was outstanding. Called me every day with an update on the status of the repair. Fixed it the first time and on time. Chris from Volvo Cars Edison was outstanding. Called me every day with an update on the status of the repair. Fixed it the first time and on time. Outstanding service department. More
Always the best I've driven Volvo's for 15 years, all purchased from and serviced by Volvo Cars of Edison. My recent service experience was excellent, as they have al I've driven Volvo's for 15 years, all purchased from and serviced by Volvo Cars of Edison. My recent service experience was excellent, as they have always been. The service staff, Chris in this case, is always professional, considerate and informative. Every step of the service process is explained, and the service is always efficient and timely. I don't want to drive anything but a Volvo, and I don't want to have my Volvo serviced anywhere else than Volvo Cars of Edison. More
Back Home Cindy Innacelli has been my sales representative at Volvo Cars of Edison for the past 10 years or so. She is thoroughly professional, helpful and kno Cindy Innacelli has been my sales representative at Volvo Cars of Edison for the past 10 years or so. She is thoroughly professional, helpful and knowledgeable. She always finds just what I am looking for when I am in the market for a new Volvo. I have put my trust in her, and never been disappointed. She's the best. More
Not taken care of full assignment. Not satisfied with the service. My car was returned without completing the required task. Made several Calls to service manager after car was return Not satisfied with the service. My car was returned without completing the required task. Made several Calls to service manager after car was returned but no calls was returned back to me .I even left several messages on voice mail and also left message to one of the representative. It speaks about the customer care in service station.It's good I own other cars otherwise I would be miserable. More
Efficient and Accommodating Servicing my car at Volvo Cars of Edison is always a hassle free experience. The folks at the service department are always professional and consider Servicing my car at Volvo Cars of Edison is always a hassle free experience. The folks at the service department are always professional and considerate. More