Open Road Volvo Cars of Edison

great service and very friendly The folks at Volvo Edison are very friendly and they provide excellent service. They make sure you are kept informed of the repair status and complet The folks at Volvo Edison are very friendly and they provide excellent service. They make sure you are kept informed of the repair status and complete repairs promptly. More

Rudy and Cindy Having bought a used Nissan Altima 2017 I was helped by Rudy The Manager and Cindy to get a good deal. Also the car works well as it is still under w Having bought a used Nissan Altima 2017 I was helped by Rudy The Manager and Cindy to get a good deal. Also the car works well as it is still under warranty by Nissan. I recommend this dealership for any customers for Volvo cars and some great bargains on Used vehicles. More

Service Oriented I have not had any issues with this dealer. The service team is always helpful and courteous. The team at Edison Volvo are true professionals. I have not had any issues with this dealer. The service team is always helpful and courteous. The team at Edison Volvo are true professionals. More

Service We thus far have confidence in this dealer, they are very friendly and helpful, although pricing does seem a little high. Overall, we are very satisfi We thus far have confidence in this dealer, they are very friendly and helpful, although pricing does seem a little high. Overall, we are very satisfied. More

A Happy Man! A little about me first. I’m a traveling salesman that covers the entire Northeastern U.S. market and drive roughly 30k-35k miles a year. Needless to A little about me first. I’m a traveling salesman that covers the entire Northeastern U.S. market and drive roughly 30k-35k miles a year. Needless to say, leasing was not an option for me. Now given that I would have to finance the vehicle, long term reliability and having an excellent warranty were very important to me. My initial interest was BMW’s and Infiniti’s. But after test driving a few (bmw 440i xdrive and Infiniti Q50, Q60) i was not impressed when compared to how much i had to pay. I wanted a vehicle that had all the latest cabin technology and infotainment center, was comfortable to ride in, had great style and had good power while still being fuel efficient. If you had told me a year ago that I would be looking for a Volvo, I would’ve told you you’re crazy and that Volvo is an old persons luxury car. Well today I can tell you how completely wrong I was. I was in a situation where I needed a new vehicle ASAP as I had just sold mine. While out shopping around, my wife said why don’t we just stop by Volvo and have a look as she loves the styling of their SUVs. Upon arrival to Volvo of Edison, we briefly browsed the lot and we’re greeted by salesman, Jesus Garcia. Jesus was extremely friendly, professional and knowledgeable, but was not pushy at all. Keep in mind that I had not done a research on Volvo, their vehicles or this particular dealership, which is something I would never normally do. However, Jesus took us to his office to better understand my needs and what my comfort level was financially. Within 5min after sharing, Jesus said he had the perfect car in mind and that I would really surprised. Let’s just say that I did not have high hopes. Jesus brought out a 2018 CPO Volvo S90 t5 was momentum, which had previously been used as a rental vehicle. When I explained to him that I did like knowing it had been a rental, he quickly put my concern to rest as the vehicle was a certified pre-owned and the vehicle cake with a 4yr unlimited mile bumper to bumper warranty. The test drive was nothing short of perfection. Just opening the door and sitting in the cabin, you immediately are surrounded by quality comfort and all the latest technology you could ever want. I mean seriously....this car is packed with tech goodies (I’m a big tech guy). But the most surprising part to me was how well the car drove from the surpisiing power of a 4cyl turbo charged engine to the cloud like ride to virtually eleiminated every bump in the road. Even my wife was in awe of how nice the ride was. Jesus took the time show all the cars features and answer any and all questions we had. It doesn’t stop here though. When we got back to the dealership to talk #s and try to make a deal, o told Jesus that I wanted nicer 20in wheels I had seen online versus the standard 19in wheels that were on it. Well, guess what, he went and spoke with the sales manager, Rudy and within 5min, he came back and said no problem. Now I’m not going to get into the amount that I paid or what we negotiated, but I can tell you that Rudy, Jesus and the finance manager, Jose went above and beyond my expectations and I ended up walking away with an amazing deal on a truly awesome vehicle. The team at Volvo of Edison were true professionals from the minute I walked to the minute I left the dealership with my CPO S90. I really can’t thank them enough for what they did for me and will be a customer for life. Even my wife said that she will be coming back to lease an XC60 when her current VW lease is up. I really can’t thank these guys enough for what they did for me. More

Good but too expensive Synthetic oil change & multipoint inspection is $120 for my Volvo s60 2012. The same service for my Acura TL 2014 is $75. Both services are at deale Synthetic oil change & multipoint inspection is $120 for my Volvo s60 2012. The same service for my Acura TL 2014 is $75. Both services are at dealerships, receipts, results are printed on similar if not the same blanks. In both cases I dealt with the professionals who show that they care, yet Volvo service is much more expensive. Why? More

Good service, but lack of transparency & inflexible pricing Great experience overall, Cindy was very pleasant. I felt the price was fair, but was a little upset to find much more cosmetic damage than I init Great experience overall, Cindy was very pleasant. I felt the price was fair, but was a little upset to find much more cosmetic damage than I initially signed up for. The car had just been traded in and it hadn't been detailed yet. I saw some minor issues on the inside, but there were huge scratches on the outside that I didn't notice because the car was dirty and it was a dark/rainy day. I put down the deposit, and we only noticed these issues once the car had been fully detailed. Tangentially, the car still stinks of cleaner, and it wasn't thoroughly cleaned. I know that once I put down the deposit, there wasn't any wiggle room in the price, but had I seen the scratches, I would have negotiated the price even further. So their lack of transparency ultimately made me feel uneasy. Now I am worried there are other issues that will manifest later. They were very unwilling to negotiate the price as well, even though it was an older vehicle and lacked safety/luxury features that came standard with other models of the same car. But overall the sales team was pleasant and nice, and though I don't 100% love this dealership, I think I ultimately purchased the right car for my needs. The service team did a fantastic job. SPECIAL NOTE: Their coffee/espresso machine is bomb. You should definitely grab a cup of something when you're there: tons of options, all great. More

Fantastic I have bought high end cars before, this was the best car buying experience. So well planned, no rush, no pressure. Everything we perfectly fine. I have bought high end cars before, this was the best car buying experience. So well planned, no rush, no pressure. Everything we perfectly fine. More

Better than expected Bought and serviced car at Bay Ridge Volvo. They just stopped Volvo service ! I took a chance , as a Staten Islander, and tried Edison Volvo. Terrific Bought and serviced car at Bay Ridge Volvo. They just stopped Volvo service ! I took a chance , as a Staten Islander, and tried Edison Volvo. Terrific service completed as promised! Good coffee! Clean comfortable waiting area. All items I requested were taken care of, from mounting snows to oil change and getting car ready for winter, etc , etc. Service advisor, Chris, gets a gold star VB More

Speedy and accurate Service Department aims to please and accurately do your repairs in a timely manner. The Service Tech that took care of my problem was named “Eric” an Service Department aims to please and accurately do your repairs in a timely manner. The Service Tech that took care of my problem was named “Eric” and explained to me exactly what was wrong and what he did to correct the issue. I would recommend this dealership for both sales and service. More