Open Road Volvo Cars of Edison

Manny Paez was terrific to work with. Very helpful and followed up on everything that made buying an easy experience. Very helpful in showing me all of the car functions. followed up on everything that made buying an easy experience. Very helpful in showing me all of the car functions. More

Attention to detail is excellent. Once again, I was very impressed with the level of service at Edison. Chris was able to get Volvo to cover the replacement of a seat cover that was o Once again, I was very impressed with the level of service at Edison. Chris was able to get Volvo to cover the replacement of a seat cover that was out of warranty. I appreciate his efforts to go above and beyond and highly recommend him and the service staff at Edison Volvo. More

3rd lease with Edison. But. I signed a deal with $1,000 out of pocket. And left a deposit. When I went there to pick it up and do the paperwork I was disappointed that the deale I signed a deal with $1,000 out of pocket. And left a deposit. When I went there to pick it up and do the paperwork I was disappointed that the dealer nnow wanted the first month out of pocket in addition. That's not what was agreed on. That's not what was written on my contract. It got resolved. But now....... I do not feel that this dealership was trustworthy. Not a proper way to do business. More

Great dealership and great staff! All the staff from the front desk to the sales and service dept are great! I really want to give major thanks though to Jason Jason Domenichetti. My All the staff from the front desk to the sales and service dept are great! I really want to give major thanks though to Jason Jason Domenichetti. My wife and I were passing by and only stopped in to start our search for a new vehicle. Little did we know at that moment, our search would be over. You can tell Jason is a car guy and extremely knowledgeable and enthusiastic about Volvo. He provides a no pressure sales environment where we easily made the impulse decision to get into the 2019 S60, placed our order, left a deposit. As promised, Jason tracked a car for us and had it prepped and ready for delivery on the agreed date, Also in dealing with Jose in finance was a breeze. Jose made the paper work process pain free, quick and didn't try to renegotiate numbers on us as other dealerships are known to do. We couldn't be more happy with our experience at Volvo of Edison. More

Very good car buying experience. The employees at the Edison Volvo dealership are very helpful, easy to deal with, and demonstrated a deep understanding of the vehicles. Special and The employees at the Edison Volvo dealership are very helpful, easy to deal with, and demonstrated a deep understanding of the vehicles. Special and big thanks to the service manager Kyu, the sale person Jason, the sales manager Rudy, and the financial person Jose. Their help was much appreciated, and I would certainly deal with them again. Not the usual car buying experience, More

20 K Service on Lease Brought in 2018 XC 90 etc. for 20K service. In/Out in an hour! No problems. Thanks! No problem waiting. TV and plenty of snacks. OK and ByeBye! Brought in 2018 XC 90 etc. for 20K service. In/Out in an hour! No problems. Thanks! No problem waiting. TV and plenty of snacks. OK and ByeBye! More

Best car buying experience ever! This was the best experience I ever had at a car dealership. My sales rep Manny was extremely nice, did not pressure me at all, and was willing to do This was the best experience I ever had at a car dealership. My sales rep Manny was extremely nice, did not pressure me at all, and was willing to do whatever it took to make sure that I was satisfied and happy with my entire experience there. Everybody there was very nice and was extremely fast and efficient at their job. Manny even spent time with me after the sale was over showing me all of the features of the new car. Would highly recommend to everyone!!! More

An ultimate pleasure all around Never did I think buying a car could be enjoyable, But Jason, Rudy, Jose and the whole team know what their customers are looking for and deliver ever Never did I think buying a car could be enjoyable, But Jason, Rudy, Jose and the whole team know what their customers are looking for and deliver every time. More

97.5 Service, Front Brakes & R/R Ignition Switch Service performed as recommended. Received call inspection revealed front brakes were well worn and authorized replacement. Ignition switch malfunct Service performed as recommended. Received call inspection revealed front brakes were well worn and authorized replacement. Ignition switch malfunction covered under Volvo's Lifetime Parts and Labor Warranty. All work was preformed professionally. Have been driving Volvo's for 41 years with numerous services. I do not believe I would still be driving Volvo's if the service received was not outstanding. More

Repair not only made, but placed us in danger!!! Brought car in to fix sound coming from rear of car. Waited long time & then told sound located & fixed -- but service manager said 'not' to use hand Brought car in to fix sound coming from rear of car. Waited long time & then told sound located & fixed -- but service manager said 'not' to use hand brake again. Asked why and told cable rusted but not replaced & hand brake doesn't have to be used. Husband questioned if cable rusted and bad, why not told why car on lift so we could O.K. its replacement while still there. Service mgr. had no response so husband left and car sat for days while we tried to find another Volvo expert. We did & were told that cable not attached & why hand brake shaking. There's more to this story but we're taking it to our charge company, Consumer Affairs, the Star Ledger fraud column and the BBB until the matter is resolved. We paid hundreds of dollars for the repair. The repair wasn't made and put us in danger not being able to use hand brake. We were customers here for many years for our two Volvos presently owned. We will never go here again. More