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Open Road Volvo Cars of Edison
Edison, NJ
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636 Reviews of Open Road Volvo Cars of Edison
Very good car buying experience. The employees at the Edison Volvo dealership are very helpful, easy to deal with, and demonstrated a deep understanding of the vehicles. Special and The employees at the Edison Volvo dealership are very helpful, easy to deal with, and demonstrated a deep understanding of the vehicles. Special and big thanks to the service manager Kyu, the sale person Jason, the sales manager Rudy, and the financial person Jose. Their help was much appreciated, and I would certainly deal with them again. Not the usual car buying experience, More
97.5 Service, Front Brakes & R/R Ignition Switch Service performed as recommended. Received call inspection revealed front brakes were well worn and authorized replacement. Ignition switch malfunct Service performed as recommended. Received call inspection revealed front brakes were well worn and authorized replacement. Ignition switch malfunction covered under Volvo's Lifetime Parts and Labor Warranty. All work was preformed professionally. Have been driving Volvo's for 41 years with numerous services. I do not believe I would still be driving Volvo's if the service received was not outstanding. More
20 K Service on Lease Brought in 2018 XC 90 etc. for 20K service. In/Out in an hour! No problems. Thanks! No problem waiting. TV and plenty of snacks. OK and ByeBye! Brought in 2018 XC 90 etc. for 20K service. In/Out in an hour! No problems. Thanks! No problem waiting. TV and plenty of snacks. OK and ByeBye! More
Best car buying experience ever! This was the best experience I ever had at a car dealership. My sales rep Manny was extremely nice, did not pressure me at all, and was willing to do This was the best experience I ever had at a car dealership. My sales rep Manny was extremely nice, did not pressure me at all, and was willing to do whatever it took to make sure that I was satisfied and happy with my entire experience there. Everybody there was very nice and was extremely fast and efficient at their job. Manny even spent time with me after the sale was over showing me all of the features of the new car. Would highly recommend to everyone!!! More
An ultimate pleasure all around Never did I think buying a car could be enjoyable, But Jason, Rudy, Jose and the whole team know what their customers are looking for and deliver ever Never did I think buying a car could be enjoyable, But Jason, Rudy, Jose and the whole team know what their customers are looking for and deliver every time. More
Repair not only made, but placed us in danger!!! Brought car in to fix sound coming from rear of car. Waited long time & then told sound located & fixed -- but service manager said 'not' to use hand Brought car in to fix sound coming from rear of car. Waited long time & then told sound located & fixed -- but service manager said 'not' to use hand brake again. Asked why and told cable rusted but not replaced & hand brake doesn't have to be used. Husband questioned if cable rusted and bad, why not told why car on lift so we could O.K. its replacement while still there. Service mgr. had no response so husband left and car sat for days while we tried to find another Volvo expert. We did & were told that cable not attached & why hand brake shaking. There's more to this story but we're taking it to our charge company, Consumer Affairs, the Star Ledger fraud column and the BBB until the matter is resolved. We paid hundreds of dollars for the repair. The repair wasn't made and put us in danger not being able to use hand brake. We were customers here for many years for our two Volvos presently owned. We will never go here again. More
Great service - as always I've had my Volvo for 8 years and have always taken it back to Volvo Edison for service. They are very clear on the cost and what they are going to d I've had my Volvo for 8 years and have always taken it back to Volvo Edison for service. They are very clear on the cost and what they are going to do to the car. More
Once again a pleasant experience ! Very clean, welcoming, along with the professionalism . Additionally , the loaner was a 2020 xc/90 ,which was extremely a joy to drive . This also all Very clean, welcoming, along with the professionalism . Additionally , the loaner was a 2020 xc/90 ,which was extremely a joy to drive . This also allowed me to show our daughter and son-in-law this vehicle and has my wife and I rethinking whether to update . More
Excellent services and accomodation. Got a low oil level message on display and disappeared. Went originally for consulting but got oil change and other related inspections instead withou Got a low oil level message on display and disappeared. Went originally for consulting but got oil change and other related inspections instead without appointment. Fast and best services and accommodations. More
Excellent Experience Edison Volvo Randy Baez and Jeff are exceptional Sales Representatives and Managers . Randy has always gone above and beyond to ensure that I have an excellent ex Randy Baez and Jeff are exceptional Sales Representatives and Managers . Randy has always gone above and beyond to ensure that I have an excellent experience. Prior to him assisting with the purchase of my Volvo in 2018 ,I was a loyal Mercedes customer for 9 years . After dealing with Randy and getting fabulous service I would never go back. Thank you to the entire staff at Edison Volvo !!!!!!! More