Open Road Volvo Cars of Edison

I recently purchased my S60R and I must say the level of customer servcie Rudy provided was above and beyond! Highly recommend Rudy Baez!! Even after the purchase, Rudy has made himself available for all qu customer servcie Rudy provided was above and beyond! Highly recommend Rudy Baez!! Even after the purchase, Rudy has made himself available for all questions regarding the vehicle. More

Great follow-up, customer service, and attention to details Manny, Rudy, and Jose were extremely friendly, responsive, and helpful. Over the process, Manny followed up with all the details I needed for the Manny, Rudy, and Jose were extremely friendly, responsive, and helpful. Over the process, Manny followed up with all the details I needed for the car selection, quotes, timelines, and purchase. Manny was responsive and quick to check on all details I requested. He made sure that all processes went smoothly and nipped foreseeable problems in the bud both from his end and my end. He responsibly conducted shipping, cleaning, and final check on the vehicle, as well as explained key features of XC60 in great details. Overall, the pricing was fair and experience was very positive. I would recommend this dealership to anyone. More

Someone at Volvo svc ate food in my I picked up my car and noticed a smell of indian food in my car. Two days later a passenger smelled it too. I do not eat food in my car. I picked up my car and noticed a smell of indian food in my car. Two days later a passenger smelled it too. I do not eat food in my car. More

Fantastic customer-centric experience. Past experience with car dealerships make me want to tear my hair out or stick needles in my eyes before going back to another one. Volvo Edison chan Past experience with car dealerships make me want to tear my hair out or stick needles in my eyes before going back to another one. Volvo Edison changed all that...now we actually look forward to our drive from Brooklyn to see our friends Jason and Rudy. Car sales and service experience has been the absolute best. More

Manny was helpful and good to work with. Manny Paez helped us with our XC90 lease. He was knowledgable, efficient, and helped us structure a lease that fit our budget. He made sure we had eve Manny Paez helped us with our XC90 lease. He was knowledgable, efficient, and helped us structure a lease that fit our budget. He made sure we had everything we needed for insurance, registration etc, and they even delivered our car when it was ready. We would definitely recommend Manny and Volvo Edison. More

Everyone is so nice and ready to help. I worked with Manny, he made sure to have everything I needed. Would def recommend and come back for my next car! Manny, he made sure to have everything I needed. Would def recommend and come back for my next car! More

Manny Paez was terrific to work with. Very helpful and followed up on everything that made buying an easy experience. Very helpful in showing me all of the car functions. followed up on everything that made buying an easy experience. Very helpful in showing me all of the car functions. More

Attention to detail is excellent. Once again, I was very impressed with the level of service at Edison. Chris was able to get Volvo to cover the replacement of a seat cover that was o Once again, I was very impressed with the level of service at Edison. Chris was able to get Volvo to cover the replacement of a seat cover that was out of warranty. I appreciate his efforts to go above and beyond and highly recommend him and the service staff at Edison Volvo. More

3rd lease with Edison. But. I signed a deal with $1,000 out of pocket. And left a deposit. When I went there to pick it up and do the paperwork I was disappointed that the deale I signed a deal with $1,000 out of pocket. And left a deposit. When I went there to pick it up and do the paperwork I was disappointed that the dealer nnow wanted the first month out of pocket in addition. That's not what was agreed on. That's not what was written on my contract. It got resolved. But now....... I do not feel that this dealership was trustworthy. Not a proper way to do business. More

Great dealership and great staff! All the staff from the front desk to the sales and service dept are great! I really want to give major thanks though to Jason Jason Domenichetti. My All the staff from the front desk to the sales and service dept are great! I really want to give major thanks though to Jason Jason Domenichetti. My wife and I were passing by and only stopped in to start our search for a new vehicle. Little did we know at that moment, our search would be over. You can tell Jason is a car guy and extremely knowledgeable and enthusiastic about Volvo. He provides a no pressure sales environment where we easily made the impulse decision to get into the 2019 S60, placed our order, left a deposit. As promised, Jason tracked a car for us and had it prepped and ready for delivery on the agreed date, Also in dealing with Jose in finance was a breeze. Jose made the paper work process pain free, quick and didn't try to renegotiate numbers on us as other dealerships are known to do. We couldn't be more happy with our experience at Volvo of Edison. More