Back

Open Road Volkswagen Manhattan

New York, NY

3.2
90 Reviews

798 11th Avenue

New York, NY

10019

Directions

By Type

90 Reviews of Open Road Volkswagen Manhattan

October 17, 2013

Excellent experience!!!!! Great customer service! Good prices! Will definitely recommend. Gorgeous showroom. Many cars to choose from! Delivery was great! Hassle free dealership. Will be a customer for Li More

by Jjjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Eddie, and Ingrid
July 03, 2013

This was the worst experience ever. They lied, treated me horribly and failed to deliver on anything that I was quoted. Open Roads managemnet practices are horrendous. DO NOT BUY HERE! More

by Luvvdub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales
March 15, 2013

I had a great experience at Open Road Manhattan. Perfect people, helpfull, super friendly. Especialy our sales Shon Nix was amazing More

by sinka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon Nix
January 31, 2013

I wish i read all these reviews before going there. The people and the place is full of scammers, rude, foul people. They will say anything to get you to buy and will try and trick you with a great price, More

by alisiks7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
October 28, 2012

This is the WORST experience ever with a dealership for a new car. I was attracted at the beginning because I was offered a good price over the phone. During my first visit, I realized although the sale pric More

by sze_cx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo and his managers
October 24, 2012

I traded in my Nissan last year for a Tiguan and was told that Open Road would take care of the remaining lease on my car and I was free and clear of the vehicle. (My fault for not getting it in writing!!!) More

by mjmaletz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Liu
September 21, 2012

This was the worst experience I have ever had with a dealership. Do yourself a favor and go to the VW dealership in Queens. They are so much more friendly and knowledgeable about VW vehicles. First, the More

by hebaakb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General Manager and Sales Associate
June 30, 2012

I came here because my original dealership had closed down a few years ago. I came to get my 2007 Jetta repaired and decided to inquire about a trade in. The service department was very pleasant to work More

by RonaldStaino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Dos Santos, Eddie Lopez
April 03, 2012

The professionalism displayed at Open Road Volkswagen was incredible. Everyone I dealt with was very knowledgeable and understanding. Buying a car is a difficult experience and the staff at open road truly m More

by tommyfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson, Jimmy, and Eddie
February 08, 2012

I was totally satisfied by Tae Kim's job. He has been really friendly and professional since the first time !! I would strongly recommended him! More

by Jeromenyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tae Kim
...
8